We always have great deals on quality used merchandise! We pay cash for used items!! Trade-ins are also welcome! The used items that we mainly buy, sell & trade are musical instruments, studio recording & pro audio equipment, consumer electronics, and collectable items. Customer satisfaction is our #1 priority so bid with confidence! We look forward to doing business with you!
Return Policy: All of our merchandise is sold As-Is so please ask all questions before bidding. We do our very best to provide detailed pictures as well as accurate descriptions for each auction. We test each item that we sell but due to the rigors of shipping and normal maintenence of used items, we can only offer a non-DOA guarantee on our merchandise.
Shipping Policy: We only use Federal Express to ship our items. They provide prompt service and very few damaged items. If a shipment is obviously damaged, you must notify us within 48 hours after receiving it! We will gladly file a damage claim form with Fed/Ex for either the declared value or the repair cost. We WILL NOT issue any type of refund or exchange until the damage claim is completed and Federal Express has paid for the claim. NO EXCEPTIONS! This process may take 4-6 weeks. It will be our decision to either have it repaired or issue a refund. Each situation is different but we assure you that how we choose to resolve the problem will be fair and honest.
Payments Methods: We will only accept money orders, cashiers checks, & Personal Checks ONLY!! All payments must be received within 7 days after the auction end date. All items will be shipped out on the following Monday or Thursday after the payment has been received. We will hold personal checks for 7 days before shipping or maybe less depending on how long it takes to clear our bank.
NOTE: WE DO NOT ACCEPT PAYPAL UNDER ANY CIRCUMSTANCES! SORRY IF THAT MAY CAUSE YOU ANY PROBLEM, BUT WE'VE DEALT WITH THEM AND THEIR UNPROFESSIONAL CUSTOMER SERVICE LONG ENOUGH!
NOTE: If a buyer clicks the Buy It Now Option on one of our auctions and then claims that he/she made a mistake, we will re-post our item and immediately leave negative feedback on their profile and report it to ebay as a non-paying bidder. This or any other excuse will not be tolerated. If you don't have the money, simply don't bid.
Policy Recap:
If we seem harsh in some of our auction policies, please understand our reasons. Business policies protect businesses from dishonest people as well as deadbeat bidders which are usually the same people. We hope to do business with you very soon!
THANK YOU!!! |
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