We offer beautiful table art, fine china, crystal and metalware. Our favorites are from Alessi, Baccarat, Candlewick, Franciscan, Haviland, R.S. Prussia, J. Pouyat, Limoges, Schumann, Meakin, Minton, Lenox, Wedgwood, Royal Doulton, Royal Albert, and Waterford.
We provide beautiful
high-quality china, decorative porcelain, pottery and glass. So many of
our friends and family wanted to know where they could get elegant table art, we were
encouraged to leverage our knowledge of suppliers and provide the collection you
see available every week on our eBay auctions. What you see is what we would consider for use in our home
ourselves.
Some of
the manufacturers we specialize in include: Theodore Haviland, Jean Pouyat, A.
Lanternier, Spode, Wedgwood, Johnson Bros., R.S. Prussia, Royal Albert, Royal Doulton,
Schumann Bavaria, Ridgway, Adams, Lenox, Waterford, Candlewick, Depression Glass
and 50's pottery.
Current Sales
Our complete gallery of our current auctions is located here
Avalon Traders.
Packaging
We ship very delicate items and all items are securely double-boxed for extra
protection to ensure your purchase arrives safely and securely. Insurance is
included on all shipments. Making sure delicate items arrive on time and in
beautiful condition is our passion. Please check our feedback, this is what
we do best.
Shipping and Payment
We ship immediately upon receipt of
payment. If you are bidding on another item from us and would like us to
hold one you have already won so you can combine shipping, please let us
know.
We charge actual shipping only, no handling charges.
We use the most
economical method of shipping.
We provide an
estimated shipping price For each listing to continental USA residential street addresses
(insurance included) via UPS Ground. Note that these estimates do not apply
to PO Boxes, APO/FPO,
Alaska, Hawaii or International
shipping. Actual shipping will be stated on the invoice for all addresses.
Email us for a shipping quote on a listing, or for UPS check the shipping
calculator.
Insurance
is included in the shipping charge on all items.
We accept PayPal,
cashier's checks, and money orders. Unfortunately we are unable to accept
personal checks. CA residents please add 8.25% sales tax, and take advantage
of our lower shipping costs inside CA. If you are paying outside of the USA,
you must pay through PayPal or a US dollar money order. Check out our other
listings at
Avalon Traders and
combine your purchases to save on shipping.
Return/Breakage Policy
Your satisfaction is our goal, check our
feedback for a long list of
satisfied customers! If you are unhappy with your item, please email us immediately. We cannot accept return or damage
claims beyond 5 days after your receipt of package.
If one of the following has occurred,
please follow the return directions below:
Incorrect Identification: All items
are researched and identified to the best of our ability. If we have
positively identified an item with no caveats in the identification, and we
are incorrect, you may return the item for a full refund including shipping
in both directions, providing the security markings are intact.
Significantly Misrepresented Item: If an
item is significantly misrepresented in condition, color, size, etc., you may
return the item for a full refund including shipping in both directions,
providing the security markings are intact. If
you choose to keep the item nonetheless, we will not refund partial amounts
of sale price.
Item Condition: For China, Glassware
& Pottery items, we follow the guidelines for describing flaws per the GPSA
(Glass & Pottery Sellers’ Association) and this will be the basis for
determining the condition of the item. Personal opinions will always vary
and the
GPSA guidelines will be used for final determination of the accuracy of
our description of flaws.
Breakage:
If your shipment arrives damaged make sure
that you keep the packaging, and the damaged item, as the shipping company will want to inspect it. Do
not clean the item or remove our security marks.
Unsatisfied for any other reason:
Provided you notify us within 5 days of
receipt of item you may return the item for a full refund, not including
shipping in either direction, providing the security markings are intact.
Return/Refund directions
1) Notify us within 5 days of receipt of
package and provide written reason (via email) for refund request (one of
those listed above).
2) If disputing identification of item,
please provide source of information (i.e. website, etc.) If the item is determined to be a fake
or forgery (although this has never happened), or incorrectly identified, we will provide a full
refund, including shipping in both directions.
3) All of our items are shipped with
security markings. Marking must be completely intact before we will process
a refund, do not clean the items. Returned merchandise without this marking will not be refunded
under any condition, and you will be required to pay shipping in advance if
you would like us to return this item to you.
4) Refunds will be processed within 3 days
of receipt of returned merchandise and verification it is in original
condition with security markings intact.
We always work hard to get any of the above issues
resolved as quickly and as painlessly as possible. You will be treated with
the utmost respect and courtesy in all transactions and we will be fair and
honest in all our dealings and communications with you. We want our
customers to enjoy their purchases and return again and again for more great
products and exceptional customer service.
Thank you for your business!
Contact Us
We are located in Los Altos, California, in
the San Francisco Bay Area. Please email us at
Avalon
Traders if you have any questions.
Avalon Traders follows the GPSA Guidelines - Click here for more information
Listings
To protect bidder privacy, when the price or highest bid on an item reaches or exceeds a certain level, User IDs will be displayed as anonymous names. For auction items, a bold price means at least one bid has been received.
Note: Anonymous names may appear more than once and may represent different bidders.
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