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FAQ

Please do not bid if you don't accept our terms & policy!


Payment Terms

  • Buyer MUST settle the payment within 3 days.
  • Paypal is preferable.
  • Money Order or Personal Check is acceptable if total amount over US$50.

Combine Shipment Discount

Total purchase quantity (no need same item) > 2

AND
Total Shipping cost: Shipping cost discount:
> US$ 10 10% off
> US$ 20 20% off
> US$ 50 30% off

For example, you purchase 3 items:

Item Description Quantity Unit Price Shipping & Handling Shipping insurance
Airplane Model 1 US$10 US$10 US$1.49 (REQUIRED)
Book 1 US$10 US$10 US$1.49 (OPTIONAL)
Watch 1 US$10 US$10 US$1.49 (REQUIRED)

So your invoice will be:

For item cost: Airplane Model $10 + Book $10 + Watch $10, so total item amount is $30.

For S/H: Airplane Model $10 + Book $10 + Watch $10, so total S/H is $30. Due to total S/H over $20 so there will have 20% discount. The S/H will be $24. Shipping insurance only need to pay once so the total S/H is $24+$1.49.

  • Please be inform that this discount formula cannot not apply on those items which already specified discount.

  • Shipping insurance will not be counted for total shipping amount for discount.


Delivery Time

  • By Air: 7-15 days after buyer settled the payment. (Custom inspect day not included)
  • By Surface: 6-8 weeks after buyer settled the payment.
  • Some major cities can delivery within 5 days if by air!

Purchasing Flow

You can also track your shipment status at our website!


Return Policy

Buyer need to take risk (parcel lost or stolen) if does not pay shipping insurance.
  • If buyer received a broken item, mail back to us within received day + 3 days. We will mail a new item to you after received the item.
  • If buyer pay the shipping insurance and cannot receive the package after 3 weeks, we will send enquiry to Post Office. Once post office confirm the parcel lost, we will mail again to buyer. This process normally need to take 2 months for their investigation.
  • We DO NOT refund to buyer at any case.
  • DO NOT BID IF YOU DO NOT AGREE THE RETURN POLICY.

Why Shipping Cost so expensive?

  • Due to we are using Hong Kong Post Office services, their charge is based on item's weight so if the item is heavy, the shipping cost will become expensive. Also sometimes we want to reduce ebay's fee so  adjust some cost to shipping cost.

Communication Channel

  • You can contact us via ebay.
  • You can contact us via email.
  • You can check your shipment status at our website.

More questions? Contact us now!





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