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Welcome to
Crystal Treasure Gallery
Thanks for your interest in Crystal Treasure Gallery
LLC at
www.CrystalAndTreasures.com,
our goal is simple: We are committed to providing our
customers total satisfaction. Every time! Guaranteed!
We offer a variety of
exclusive designs and a wide selection of beautiful
pieces, each of which is skillfully hand crafted by
some of the most extraordinary artisans of the world!
From our manufacturers
in Europe and the USA we bring to you the finest
quality home decor, collectibles, elegant treasures
and crystal decor from around the world at 20-50% less
than what you will find offered in retail stores.
We work hard to find
unique, quality items at reasonable prices.
We are a privately
owned and operated business that is large enough to
offer you a variety of excellent products but small
enough to provide you with excellent service.
We hope that you enjoy
the Enduring Beauty of your Heirloom Treasures for
years to come!

Please Feel Free
to visit our Online Store - Open 24/7 at
www.CrystalAndTreasures.com
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We stand firmly
behind each and every one of our products. We
guarantee safe delivery of your gift or swift
replacement, at no charge.
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Buying online from
Crystal Treasure Gallery is both easy and
secure. When you place an order, you can feel
confident that your credit card information is
protected by our 128-bit encryption SSL secure
servers.
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Your privacy is
very important to us and we will NOT share nor
sell any information you submit to us with any
other companies or associates

PAYMENT
Information

Money
Order/Cashier's
Check, Personal
Checks
PayPal,
Visa, Master
Card, American
Express,
Discover
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After you win an auction or have clicked the Buy It Now button, Please click
on the Pay Now button to complete the checkout process. Then, If you are not
paying with Paypal, eBay will send you an email with the address to send your
payment to, and an email to the us confirming you are sending the payment. If
your going to use Paypal, you will be taken to the PayPal site to make your
payment. We accept Paypal, Money Orders, or a check (FYI: shipments will be held
until the check clears) Thank you!
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Payment needs
to be received
within 7
business days
after the
auction ends.
Please Let us know if
you have any
questions.

SHIPPING
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Winning
Bidder Pays Shipping based on the Shipping and
Handling Fees Calculated for their zip code.
(We do not ship to 3rd Parties; We Only ship to the Individual making
the Purchase because of Ebay and Pay pals Protections policy requirements.)
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We do not believe in hidden charges
but we do have to charge
for shipping and handling to cover material expenses and warehouse
charges. I know how disappointing it is to receive an item that is
broken and since most of our items are very fragile we take extra care
to professionally package all of our items with added packing materials in
a box that is slightly larger than necessary to try to ensure safe
delivery of your purchase. For these reasons the cost of shipping may
seem a little higher than you might expect but I can assure you it's
worth the added protection & it is better than receiving a broken item.
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Combined Shipment Discounts will be
made available for most items. (some items are extremely
delicate and Very Carefully Pre-Packed from the
Manufacturer, which make it impossible to
combine with other items.)
This allows buyers to send a single, combined
payment for items purchased within a 3 day time
period.
Our Combined Shipping Discounts are based on the
total weight of all items to be combined with
only one handling fee added for the entire
combined order (not for each item in the order).
When a buyer purchases an item a message will
display offering the
availability of a combined shipping discount for
the purchase or additional items. When a payment
for more than one item is combined, eBay will
automatically calculate the shipping discount
and deduct it from the total cost of the
purchase when a buyer initiates payment.
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All Shipments will be sent within 3 business
days of Payment Received. (Usually
shipments will go out the next day.)
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We Ship
in the United States Only. (We are not set up
for the necessary export documents needed for
international shipping.)
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Since most of the items that we sell cannot be
replaced if damage should occur,
Insurance will be required.
Fees vary depending on the value of the item.

RETURNS
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We
offer a 100% Satisfaction Guaranteed!
We are happy to accept returns for a
refund within 14 days of end of
auction if you are not completely
satisfied. (Shipping, handling &
Insurance are non-refundable.)
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(Items must be returned in original
condition and packaging - upon receipt
you will receive your refund.)
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If
there was an error on our part, please
notify us immediately. Then we will
pay the shipping for you to return the
item and we will correct the error
right away.
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If
you receive an item that is damaged,
please Email us within 3 days of
receiving damaged merchandise for
replacement.
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All
Freight Claims must be settled with
Freight Carrier before issuing
replacement or refunds.
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We
reserve the right to replace item(s)
before refund.

ADDITIONAL
INFORMATION
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All
items offered for Auction or Sale are
examined very thoroughly.
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All
information that is provided is true
and represented as accurately as
possible and to the best of our
knowledge.
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Most items are new from the
Manufacturer and will be preserved in
the original packaging.
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We
offer no warranties beyond that of the
manufacturer.
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Full lead crystal should not be used
for long-term storage of consumable
liquids (fill your decanter with only
as much brandy as you will use over
the holidays). The FDA advises
consumers not to store alcoholic
beverages in lead crystal
decanters. The FDA also advises
pregnant women not to routinely drink
from lead crystal glasses.
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Note -- Availability
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At
the time the auctions are started,
the items are in stock and ready for
shipment from the company. However,
due to strong demand for certain
items, they may become out of stock
without warning. Although these times
are rare and every effort is made to
avoid this. If this should occur you
will have a choice of receiving a full
immediate refund or be placed on back
order.

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