| 1. First Time here? |
| eGreenfees has partnered with golf courses around the country to make green fees available on eBay! Each Green Fee Certificate, good for one green fee and a cart, is listed for auction on eBay. The bids start at just $9.99! Click here to locate a course in your area. |
|
| 2. What is a green fee? |
| A green fee is the cost of a round of golf and/or the daily fee charged by the golf course. |
|
| 3. What is a "1/2 a cart"? |
| It is your portion of the cart fee charge by the golf course for use of the cart. The cart can accomodate two persons and two bags, therefore one golfer is normally only charged for half of it's use. |
|
| 4. How do I Bid on a course? |
| You must first register on eBay. By registering you will become one of over 50 million eBay users. Click here to register and eBay will walk you through the easy registration process. |
|
| 5. Do you have a handling fee? |
| Each winning bid will be charged a $1.95 handling fee at checkout. However, you will not be charged a shipping fee or sales tax. |
|
| 6. How do the GreenFee Certificates work? |
| GreenFee Certificates act as a form of payment. Member courses have agreed to honor the GreenFee Certificates for one year from date of purchase. You can redeem them at the specific member courses, subject to the terms and conditions listed on the individual certificates. |
|
| 7. Can the certificates be redeemed for cash? |
| No, they are only to be exchanged for the value of one green fee and half cart rental. |
|
| 8. Why don't I receive a full cart rental with the GreenFee Certificate? |
| The term "half cart rental" defines your use of a golf cart with the redemption of your green fee certificate. The other "half cart rental" is charged to the other golfer sharing the use of the cart. |
|
| 9. How Can I get a refund? |
| Yes, refunds will be offered within 30 days of purchase. The refund will be issued on the original payment instrument. |
|
| 10. How do I find a course that offers GreenFee Certificates? |
| Use our course search technology to locate the course in your area. Remember to check back often because new courses are constantly enrolling in our program. |
|
| 11. How do I pay after I win the auction? |
| When you win the auction, you will receive an e-mail that contains a link to our secure checkout site. You will use a credit card to complete your checkout, and you will be able to print your certificate immediately. |
|
| 12. Are there any shipping charges? |
| No, you will be able to print the active Green Fee Certificate on you own printer after successful checkout. |
|
| 13. How long does it take to receive the gift certificate? |
| You will be able to print the certificate immediately upon successful checkout. No waiting. Just Print and Play! |
|
| 14. Can I make a tee time reservation from your site? |
| Not at this time. You must call the individual course to make a tee time as you normally would, using the GreenFee Certificate simply as a form of payment for your round of golf. |
|
| 15. Is this Green Fee Certificate good anytime? |
| Each Green Fee Certificate has it's own terms and conditions which have been requested by the course management. You must read over these terms and conditions before purchasing and/or redeeming the certificates at the member course. All Terms and Conditions will be clearly stated on the auction site and on the Green Fee Certificate itself |
|
| 16. What is a "member" course? |
| A member course is a golf course that has agreed to honor Green Fee Certificates purchased on eGreenfees. |
|
| 17. I've printed the certificate, now what do I do? |
| If you wish to reserve a tee time, call the course and make a tee time. There is no need to mention that you have a GreenFee Certificate, unless specified by the course. Keep in mind, a GreenFee Certificate is simply a form of payment for your round and half cart, it is the purchasers responsibility to make sure the course has space for the player. Tee times are not required at all courses, but it is a good idea to reserve your time, making sure you are within the term and conditions printed on the certificate. |
|
| 18. Can I use the certificate more that once? |
| No, each certificate has a unique certificate number, once redeemed by the course, renders it invalid for future use. |
|
| 19. How will I know if I won the auction? |
| eGreenfees and eBay will send you an email detailing what item you bid on and that you are the winner. Follow the link on the email to continue to our secure check-out to complete the transaction. |
|
| 20. What methods of payments does eGreenfees accept? |
| We accept MasterCard, Visa, PayPal and American Express. |
|
| 21. What does the Green Fee Certificate cover? |
| It covers one Green Fee and 1/2 cart rental for the person presenting the certificate for redemption. |
|
| 22. Can I show up to the course by myself and use a eGreenfees Green Fee Certificate? |
| No. One of the conditions of a Green Fee Certificate is that a full paying customer accompanies the gift certificate holder. Generally, golfers normally do not golf alone, so if you split the difference with your playing partner it is a discount to both of you. |
|
| 23. How do I find a member course in my area? |
| At the top of every page, including the FAQ page you are reading now, there is a "Find a Course in Your Area" search button.Click the down arrow and locate your area. It's that simple! |
|
| 24. What if I don't have a printer? |
| When you win the auction, you must have a printer to print the Green Fee Certificate. |
|
| 25. Do I have to have a color printer? |
| No, standard black and white printer will suffice. Color will work as well. |
|
| 26. How do I contact you? |
| Our Corporate office number is (713) 224-GOLF (4653). |