• Q: Do you you give a discount on shipping when purchasing multiple items?
• A: Most of the time, yes. Usually my auctions will list the discounted quotes. If it is not listed then it may depend on several factors such as what the items are, how much they weigh, what type of shipping methods are available, etc. Please contact me before bidding so you can find out what the rate will be.
• Q: Do you charge actual shipping rates?
• A: All the shipping costs listed include a "handling" fee which is used to offset the cost of different fees that sellers have to pay. This means I do not charge actual shipping costs. Shipping is non-negotiable so if you don't think it is a fair amount then please do not bid.
• Q: When will/did you ship my item?
• A: If you send payment by 9 AM PST the day after my auction ends (I have to see the payment in my email inbox), it ships that day. Otherwise, I will ship within 3 days of receiving cleared payment. I will send you an email or a message that confirms what day I shipped your item. Please note that I never ship out items the same day the auction ends.
• Q: Can I purchase postal insurance?
• A: Definitely. I try to package your item securely to prevent damage that is caused by the Post Office during handling and transit. Occasionally, even the most well package items cannot escape damage. If you are concerned about getting your item in good condition, then by all means purchase insurance.
  • About Insurance: Insurance can be added when you send payment (extra $1.65 to total). By doing this you will be refunded the money you spent on the auction. Please be aware that insurance claims cannot be filed until about 3 weeks after the day your item was shipped. I personally have never sent a package that got lost(*crosses fingers and knocks on wood*) but that doesn't mean it can't or won't happen.
• Q: How do I know you sent my package?
• A: If you need proof that I sent your package you can request delivery confirmation (extra 65 cents to total).
  • About Delivery Confirmation: Delivery confirmation can be requested by asking me. This allows you to track where your package is (approximately) and when delivery was attempted. Delivery confirmation is not the same as insurance so if at some point your package gets damaged or somehow lost, you do not get money back.
• If you don't purchase delivery confirmation or insurance the only hard proof that I have that I sent your package is the Post Office receipt.
• Q: Will you ship to Canada?
• A: I will ship to Canada for only some of my auctions (books, for example, and even then, it might depend). Please note that while most of my policies also apply to Canada, I do not offer any kind of insurance so if you bid it is at your own risk. I do not offer refunds to anyone.

BACK TO THE TOP

• Q: What types of payment do you accept?
• A: For US bidders I prefer PAYPAL but I will accept Money Orders unless otherwise stated. Canadian bidders must send payment by PAYPAL only. No other exceptions.
• Q: When is payment due?
• A: For bidders with US and AFO/FPO addresses I must receive payment within 7 days after end of auction. Please be courteous and notify me if you are sending a Money Order so I know when to expect it. For Canadian bidders I must receive payment within 3 days after end of auction.
• Q: How do I get combined shipping?
• A: If you win several auctions from me you must wait for me to send you a new invoice with the shipping discount. The invoice that automatically is sent to you from ebay does not calculate my discounted rate. To get a new invoice you can do one of the following:
  • Request an invoice
  • Wait until I send the invoice and then send payment. I usually send invoices within a couple of hours (or sooner) of the end of all my auctions.
• Q: What happens if I send payment before you send an invoice?
• A: If you send payment before you get my invoice and you won multiple items you will unfortunately not get any money refunded or a shipping upgrade. This is a consequence of not reading through my auction terms.
• Q: Why didn't you ship out my package after I sent payment through PAYPAL right away?
• A: If you send a e-check through PAYPAL then your check takes about 4 days to process and clear. I will not send your item(s) out until your payment clears.
• Q: What happens if you don't receive my payment before it is due?
• A: If I haven't received your payment before the due date and I have not heard anything from you I will file a Non Paying Bidder alert to Ebay. This is a mark against you and could (temporarily) suspend your transactions. I will also leave appropriate feedback.

BACK TO THE TOP

• Q: Are the photos in your auctions of the actual items for sale?
• A: Yes, I never use stock photos and I take all the pictures shown in my auctions myself.
• Q: Do you offer refunds or accept returns?
• A: Sorry, I do not offer refunds to anyone and I do not accept returns. ALL SALES ARE FINAL. All my items sell as is and I try to do my best to describe my items as best as I can. The only way you may get any money back is if you purchase postal insurance and your item is damaged during transit or lost. (see postal insurance )
• Q: What if I am unsure about something stated in your auction?
• A: I try to be as descriptive as I can be when I list an auction. Essentially, I want you to feel as though you were examining the item in person. If you have any questions or are not clear on anything I've said about what I'm selling then please contact me and ask.
• Q: Do your items come from a smoke and pet free home?
• A: Yes, they do. HOWEVER, I like to recycle. This means that I recycle shipping supplies (i.e boxes, bubble wrap, cardboard, paper, etc.). 99% of the time I use smoke/pet free shipping materials.
• Q: How do you package your books/items?
• A: For books it will depend on the number of books you purchase. If you purchase between 1-4 books I will send it out in a yellow clasp-envelope. The book(s) will either be protected/padded by bubblewrap, paper, or cardboard. I tape the flap and the end of the envelopes with clear packing tape. 5+ books are shipped in used cardboard boxes with extra spaces filled with bubblewrap or paper to prevent books from moving around during transit.
• For all other items I try to package your item securely to prevent damage that is caused by the Post Office during handling and transit. When appropriate I will use boxes, paper, bubblewrap, and mark outsides with "Do Not Bend" or "Fragile."
• Q: I've been waiting X number of days; where is my package?
• A: Please refer to the shipping options listed to find delivery time estimates. I am not responsible for transit times. Also, remember to count the days you have not received your book from the day I mailed it out which is never the exact same day my auction ends (I never ship the same day an auction ends) and not necessarily the same day you sent/I received payment. I will have sent you an email or message indicating the exact day that I shipped your package. Lastly, please take into account other reasons your package might be delayed like Sundays, US holidays, inclement weather (not an issue on my side, I live in Southern California), and high volume mailing seasons (like Christmas).
  • If you purchased a book and used Media Mail you can find out more about it here
• Q: Why haven't you left me feedback after I paid?
• A: Like Ebay states, when you bid on an auction you are entering an agreement or a contract. As the seller I set the terms and as the buyer you agree to them when you bid. Feedback is supposed to tell us how each party met the terms of the contract. For me, sending payment quickly is only part of that contract and part of the feedback I leave for you. When I know that the transaction has ended, I will leave appropriate feedback, and most of the time that will be when you contact me (whether by email or feedback).

BACK TO THE TOP

This information pertains to US buyers (ESPECIALLY LESS EXPERIENCED EBAYERS) who purchase books from me and wonder why their book has not arrived yet.

• Media mail is the least expensive way to send books through the US Post Office. I use it because it keeps my shipping charges low and I know that's important for most buyers when they consider bidding on auctions. I personally hate it when shipping is ridiculously over-priced.
• HOWEVER, this also means that media mail is the slowest method of sending books. Post office estimates transit time at 8 days, but in my experience you will receive your book within 10-14 days (very possibly later than that as well).
• Media mail is subject to inspection. What that means is if your package or envelope looks like it was opened or appears ripped and taped back up, that is the Post Office's doing. They inspect certain packages if they believe that there is something other than 'media' inside and people are trying to pass off non-media mail as media. No one who has purchased from me has told me that their package looked this way, but be aware that if yours does, it was because of the Post Office and not how I originally packaged it. As far as I know, they only do this for media mail. If you want to know how I package your items, see the Miscellaneous Questions section.
• Please refer to the US Postal Service website for more information.