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Satisfaction Guaranteed Our custom shop has been producing the world's finest military, civilian, and airline models for over 16 years. We have over 30,000 satisfied customers, most of whom are repeat customers. Our commitment to customer service has earned us an eBay Platinum Powerseller rating, as well as numerous other commendations and awards. Here are just of few of the MANY testimonials we received from our customers: Comments are posted with author's consent. Item #3920683416 Absolutely wonderful! Everyone here loves it. I thought you might like to know we are Space Center Houston, the visitors' center for NASA's Johnson Space Center, and your model is now used everyday in a "mission briefing" to the public to display the shuttle in full stack configuration. Feel free to use this info to publicize your product. We love it! Thanks. wldmn1313 I am absolutely stunned by the model!! It's amazing and beautiful! You folks certainly put together an incredible piece, and I couldn't be more pleased! Thank you so very much!!! I should also mention that the attentiveness not just to the detail and quality of the model, but also with keeping me in the loop on it's shipping, and the excellent packaging, and fast service all make your company one that I will most certainly do business with again! Many thanks!!! Sincerely, Bob Over the years I have collected over a thousand airplanes of all possible types. I have found during that time that there are many, many, many companies and individuals out there to choose from. Again and again I have told everyone all around me that your company is the best because of the quality, service, dependability and most of all your people. You continue to prove me right. If you ever see the HOO2ERS on a bid, rest assured you will receive the same respect back to you from myself that you have always shown to me. My sincere thanks to you and your staff. Randy Johnson I just received my 1977 Mooney and I am extremely pleased, just as I was with the Grumman Tiger that I had you make previously. It is PERFECT! I intend to purchase several more models in the future. Thank you very much for such a finely detailed model that I can treasure forever! Sincerely, Roger P. Willis Everyone has received their B-24 in fine shape and are so pleased with them. Thank you for doing such a wonderful job on them. The workmanship and detail are just great. Mine is sitting on my desk right in front of me. Words can't express the joy that the aircraft have brought my aunts and Tom in remembering the past, love ones, and former comrades-in-arms. Tom Sommers, the tail gunner, was so appreciative. And my two aunts just go on and on. We owe that generation so much. Thank you. Regards and best fortune for you and your love ones. Dave Welch First, the Cessna 140 I bought/won is beautiful! I am very impressed with the quality for the price. Second, the shipping box came from UPS looking like it had gone through a wood shredder. However, you folks did such a great job of packing it, the airplane was totally unharmed. Thanks for a great job. You will certainly have my repeat business!! Also, Kay was very friendly when I talked to her on the phone. Bruce Berry For a couple of years, I have called asking about the deHavilland Beaver asking when are you going to put it into your inventory. I just received your latest catalog and Viola! there it is! I immediately went to the telephone and placed my order. I was so excited to see the package arrive. It was very well packed. The model is beyond my wildest dreams. It is perfectly made. It is in my living room for me to occasionally glance over from watching TV to admire. It reminds me of many, many enjoyable hours of flying the deHavilland Beaver. That radial engine was tuned like a Swiss watch and flying home when the carburetion was perfect made for an enjoyable flight. Thanks for the professionalism and craftsmanship in your product. All those sweet memories re-lived is well worth the price of the model. George "Buzz" Rundlett Hello, Recieved the model (11/20) in perfect shape. Have ordered models from other places, but none compare to yours. Will do business with you again. Thanks again, Paul C-124 Globemaster landed safely in Texas! Thanks! Excellent Model! Look forward to doing business with you in the future! Thanks, Tom Burke My order; the DeHavilland Beaver aircraft arrived today in perfect shape (great packaging, you do) and it exceeds my expectations. It is a terrific model. I am satisfied to the n th degree. I certainly will recommend your company and its excellent models to others. Thanks Jack O'Leary Just a note of thanks to you and your staff for the model of the Lake amphib I ordered. I received the model last week and of course the first thing that I did was to examine it fully. It is beautiful! You can tell that he took his time with the details. This is a gift for my brother-in-law, who owns the aircraft. I'm sure that he also will be thrilled. Again, thanks for the great job and I will definitely recommend your Company to others. Robert Bond I have purchased many models from Pacific Aircraft, & I just wanted to mention to you that you have a great staff out there in Arizona. They have always been very helpful to me & I am impressed with their conscientious & efficient manner. It is a pleasure doing business with your company. Sincerely yours, Dom DeNigris Hi! Thank you for your e-mail. As I write this, my husband Stanley is on the phone with someone from your Company paying for this item directly through his American Express card. Thank you for making this purchase so easy! Have a great day! Vicki Cowen :-) Just a quick note to let you know my custom EB-66E was received in perfect shape, and to praise your efforts. I am extremely pleased as you brought to life exactly what I had in mind. I'll have a couple of further comments in a day or two that I want to accompany with photo attachments. Again, thank you for a fine job, and as our AF pilots would say, "Sierra Hotel!" Ray Budworth My name is Jack McGarry and several months ago I placed an order for two custom models - and Air Force T-37 and an Air Force T-38. They are both graduation presents for my son who will be getting his wings at Columbus Air Force Base next month. The T-37 was pretty straightforward but the T-38 required a new two-tone gray paint scheme and special squadron graphics, logos, and markings. I received the T-38 yesterday and I wanted you to know it is ABSOLUTELY SPECTACULAR!. What impressed me more than the model though was the dedication of your staff (Dan and Hank) and their willingness to do the little bit extra to make this a very special model. Everyone I have dealt with at Pacific Aircraft has been exceptional. It is great to be able to deal with an organization who really values its customers. You are to be commended. Needless to say I will be a customer for a long, long time. Please pass along my thanks to everyone involved - this has been an extraordinary experience. Warm regards, Jack McGarry Hi, Just received the custom Peoplexpress model and I am VERY pleased! An absolutely BEAUTIFUL model and extremely detailed. All markings in this now-obscure airline are reproduced PERFECTLY! Don't know how you did it, but I'm glad you did. Just wanted to say thanks and it was well worth the wait. I will DEFINATELY recommend you guys anytime! Thanks again, Brian O'Callaghan Just received my P3 Orion. I could not be happier, the detail, the quality is excellent! If you need any type of reference, please do not hesitate to call. Thank you A. J. Edgar I am writing to tell you of the excellent product your firm sent me as well as the wonderful service I received from your employee, Randy, when I phoned about ten days ago. I had ordered the TWA 747 (I was a flight attendant for TWA and flew this beauty for many years before I retired.) When it arrived, I had a hard time placing it on the stand. I phoned your 800 number and told the story to Randy. She was pleasant and helpful and transferred me to another employee to see if he could help me. The discussion netted a decision to have me return my airplane, and you would send me another that I received on Friday of last week. What a shock not to have to beg, borrow, rant, and rave! The model is just beautifully crafted and brings back so many wonderful memories. Oh, for yesteryear! The reason for my letter is to tell you what a delight it was to speak with your two employees. They were both so pleasant, knowledgeable, and eager to solve my problem. I was shocked when they said they would send another airplane. Obviously, I have been dealing with some losers lately who are not sales oriented. I congratulate you on your fine company, and I hope you can give recognition to Randy for her help. Keep up the good work! Sincerely, Mrs. Joseph (Dana) Hawa WOW..AWESOME.. Just made a perfect glassy water landing on my coffee table.. You all put allot of work into it, I'm completely blown away! Thank you.. and Thank Everyone for Me! David Erck Hi, just want to thank you for quick delivery and great airplane. I will do business with you all again. Thanks, Steve Your employees are very cooperative and many "Kudos to Maddy". Good person. Thanks for everything Charles Comstock I don't make a habit of writing to companies i've bought things from, but I just wanted to let you know how pleased I am with my purchase of a United 777 model. I am absolutely amazed with the quality of the plane and thrilled with my purchase. This will be a Christmas present for my father who flew this plane before he retired. I'm sure he'll just as excited as I am about it. I just thought i'd let you know. Thanks again, Mike Blackwelder Yesterday it finally came the 767, there was this trouble that I had to pay some tax to get it, but she changed it so the amount was less then what they first wrote to me - thanks to your invoice papers. So I just want to say YOU in person THANK YOU SO MUCH for your kindness and also this EXCELENT service you give your customers `I`am just SO satisfied and I hope I will be abel to do business to you again some time. I saw the early President Aircraft the 707 was there on EBay - I wanted to bid on it but I did not get home in time to do so , I was wondering if you know what it was sold for IF it was from your company ? I will be looking from time to time if there will turn something up. So the holidays is very close now so permit me to be the first one to wish you a Merry Christmas and a HAPPY NEW YER 2004 - with lots of love, happiness but above all a good health for you and your loved ones. Take care. Many kind regards Kenneth Nilsson "The B-24 model has brought "history to life" in my family. For anyone who had a loved one in WW II associated with planes, the model added to the pictures and other memorabilia, is a must. The scrapbooks are great but when the plane is displayed along side, the children and grandchildren have a new, more meaningful interest. I am very pleased with it!! Thank you for a very pleasant transaction in all phases. You do a great job!!! Best wishes for a successful future!!" Doris My Braniff International red 727 arrived today in perfect condition. It is awesome! Clearly the highest quality model I have ever purchased, and I have purchased alot of them. I have models from Airjet and most of the other majors. Yours is definately the most detailed and highest quality. If you ever need a testimonial, I'm your guy! Marty ebay id: jetaman@aol.com This is my first purchase from you and I assure you it will not be the last. What an absolutely incredible model. I am very picky about any display models I have and I can find no flaws. I have this right above my computer station at home and can't stop looking at it. The price was fantastic, shipping was quick and packaging best I have every seen. You are running a 1st rate business that leaves everyone else in the dust. I have just finished leaving well deserved positive feedback. Can't wait to pick the next plane I want. Thank-you. Vince ebay id: Intruder58 "I just wanted to take a second to thank you and tell you how impressed I was by your company. I purchased a Pilatus PC12 model from you, through Ebay and received it yesterday. The model you sent went way beyond my expectations for quality and detail, it is incredible. Everything about this model is impressive, the detail was amazing, I must have spent 20 minutes finding all if the little details that were put into this model. The paint job on this model was perfect right down to the little "PC12" on the wing tips, I was just blow away by this model. The model was only one part of the great experience I had with your company. When I called your company to arrange for payment and shipping, the woman that helped me was friendly, knowledgeable, and helpful. She said it would be shipped out that day. I figured in my head when UPS should deliver a package from Arizona, and it arrived on that exact day. There's not enough positive adjectives to describe how happy I am with your product and your company." Jim ebay id: jimburkejr "The Mephis Belle landed safely in our home! The model is just perfectly crafted and I am so glad I paid the extra for it over your competitors on eBay. I have to say it worked out just perfectly! So, I wanted to send you out a BIG thank you for helping me give my husband something he will treasure for years to come. I couldn't be more pleased with the service and your product. It is no wonder that your feedback is perfect, thank you, thank you, thank you!" Janina and Paolo ebay id: chicomonkey28 "I just had to write to say THANKS! I CANNOT TELL YOU HOW MUCH I LOVE THIS PLANE!! It's simply beautiful. I was an Apache Helocopter pilot for almost ten years and my dream had been of course to fly with the Angels. It never happened but I did get to fly with one in the early 90's, and it was an experience of a lifetime. This model is as beautiful as the real thing, and I just wanted to say THANKS! Please pass this message on to the people that actually make these models, as they are truley a piece of art that I will treasure forever!! I will be back to purchase more, I can promise you that!!!" Thanks, Jim "Model-Airplane-Guy offers the highest quality and most authentic Martin P5M-2 Marlin model we have seen. Their attention to detail and superb packaging is the best on the market. We highly endorse this product." Bruce Barth, Director Mariner/Marlin Association "These models look like the real thing. They are absolutely beautiful! They are the best models I've seen!" Joe Foss Highest scoring Marine ace with 26 "victories" Medal of Honor recipient "I got the B-17 today and it is, as stated in your ad, the finest desk model I have ever bought. I am thrilled to death with that model. I am so glad I went with your model instead of the other sold by someone else for $75.00. The model is like a piece of art. That packaging was the best packaging I have ever seen. I have had three desk models from other sellers arrive damaged because of poor packaging. Thanks so much." Scott ebay id: newshootr@aol.com "The planes I got from you are without a doubt the finest models available...and the service you provide is beyond excellent. You are a very friendly and honest vendor." Richard ebay id: decoera "I received your shipment of the United A320 model this week and I am VERY pleased. I must admit that I was a little concerned about the possible quality of a $100 model. But I was very pleased to see your model had the same quality of other $250 A320 models I've looked at. Thank you for your outstanding product." Johnny ebay id: ual320pilot "The B-24 model has brought "history to life" in my family. For anyone who had a loved one in WW II associated with planes, the model added to the pictures and other memorabelia, is a must. The scrapbooks are great but when the plane is displayed along side, the children and grandchildren have a new, more meanful interest. I am very pleased with it!! Thank you for a very pleasant tranaction in all phases. You do a great job!!! Best wishes for a successful future!!" Doris ebay id: middlesistersunshine "I recently purchased a B-24 Liberator from an e-bay auction. I have a large collection from many sources. The aircraft is now the "best" in my collection. It is flawless ,"perfect" is the word. It pays to buy the best." Ken ebay id: k37j36@aol.com View this member's Reviews & Guides. View this member's My World page. To create your own About Me page, click here.