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Phoneguys 7500 Sq feet facility in
California
Since 1992, has satisfied our customers by applying our sales, service and technical expertise, helping clients to meet their business and budget needs.
Our customers range from small to medium sized business around the United States, looking for simple single-line telephone units to fully integrated communication systems.
PhoneGuys offers a one-year product warranty on all equipment and workmanship that we sell.
Located in Huntington Beach, CA, PhoneGuys has a highly trained technical and sales staff to meet your telecom needs.
FAQ
What is the difference between new
and refurbished telephone equipment?
New telephones and systems have never been used,
and are still in their original packaging with their original documentation. We
buy used equipment from companies that outgrow their systems, or are downsizing
and wish to sell their excess equipment. We take this equipment, fully test it
for functionality, then thoroughly clean and polish it until it looks and
performs like new. We back both our new and refurbished equipment with a
one-year warranty against manufacturer defect.
Is refurbished equipment reliable?
Yes. All the refurbished equipment we sell is
fully tested by our in-house trained technicians for functionality, and then
cleaned and polished until it looks and performs like new. It carries a one-year
warranty against manufacturer defect.
How do I get manuals or user guides with
refurbished equipment?
All manuals and user guides are provided on CD
when requested, and with all new systems.
What is the standard warranty at PhoneGuys?
Both our new and refurbished equipment comes
with a one-year warranty against manufacturer defect. However, we also offer
Extended Product Warranties for an additional charge. For more information click
here or call us at (800) 322-5443.
How long does it take to get a custom quote?
We understand that your time is valuable. After
determining your specific needs, our sales team promises to fax or email you
with a quote within 2 hours, however most quotes are returned in about 30
minutes.
How is the equipment packaged?
At PhoneGuys, we are meticulous about our
refurbished products. Each product is tested, cleaned, and individually
shrink-wrapped. We then pack it in a sturdy box for shipment to you.
How quickly does PhoneGuys ship my order?
Orders generally leave our warehouse within two
business days of you placing your order. PhoneGuys uses FedEx as our preferred
carrier with standard ground delivery. If you like your shipment order
expedited, please let your sales technician know. He or she will be happy to
help you.
Who pays for shipping?
Your shipping costs for standard FedEX ground
delivery are clearly indicated on your sales quote and receipt. If you like to
use a different carrier, or would prefer to pick up the merchandise yourself,
please tell your sales technician.
Who installs the equipment PhoneGuys sells?
PhoneGuys has a team of trained,
specialized technicians who are available around the country to install your
systems.
Who does the design and configuration work,
when necessary?
When you call us to place your order, our sales
team will help you by designing the best telephone system to meet your
particular needs. We have a team of trained specialized installment technicians
that are available around the county to configure your system upon installation.
What if I need technical support?
Call us at (800) 322-5443 for top-notch support
from our trained technical experts. It free for the first 90 days after you
purchase your system. If you like to purchase and Extended Service Contract
please click here or call us anytime.
Does PhoneGuys rent equipment?
Yes, we do! For more information click here, or
call us at (800) 322-5443.
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