Crocker Discounts is a small family run business primarily maintained by myself. I am a stay at home happily married wife & mother of two awesome children. My husband and I were running the distribution center for an industrial cleaning supply company for over 15 years combined when with no notice the company went under through no fault of ours of course!! This of course coming two weeks after finding out we were pregnant with our second child. Oh and did I forget to say two months after we relocated for the company from MA to FL!!! We managed to use the remainder of our savings to return home to MA. Needless to say we needed money and we needed it fast!! We made the decision for me to stay home with the children after getting quotes from numerous day care providers in our area OUTRAGEOUS!! They wanted $2,000 a month for the two of them. Working to pay only for day care while someone else raises our kids just didn't seem right!! I searched online for ways to make money and ended up spending more than I made with all the scams and then a blessing, E-bay an honest way to make money and still get to stay home with my kids!!
As you can see making this business work is not only important to me it is a necessity. Therefore, I inspect all of my products thouroghly before listing them, I ship safe and fast and strive to go above and beyond with my customer service performance. Customer Satisfaction is my top priority, lets face it if the customer is not happy there just won't be a Crocker Discounts now will there? I pride myself on my 100% positive feedback score and as always will go the extra mile to insure that. Although most of my auctions are sold as "All Sales Final" I do stand behind all my items and will replace or refund any "defective" items even though they are tested before leaving me. Please don't hesitate to ask questions before bidding on my items as it usually can avoid any confusion and/or problems. If you have purchased from me and find you have a question or concern please notify me ASAP, before leaving feedback, so I can fix any problems that may arise. I want your purchase from me to go as smooth as possible so unlike some sellers that just leave you in the dark, I will keep you informed of what the status of your order is by sending you an email as soon as item is shipped, usually same day as payment is made. No guessing when and/or if your item was shipped, I hate that!!!! I leave feedback for ALL transactions once feedback is left for me.
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