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Due to some recent emails regarding whether we're a smoke free home. We do NOT smoke, we do have a wood burning fireplace. Last winter we had an ice storm that brought a lot of damage and killed many trees. So, we were able to buy OODLES of fire wood very cheap. This past December, we had ANOTHER ice storm and were without power for a few days. We were so fortunate to have a wood burning fireplace to stay warm. We fired it up and it's saved on our utilities as well as kept us warm when we had no electricity. Recently, we've received emails that our items smell like smoke. It never dawned on us that using the fireplace would effect the pieces. To make matters worse, apparently the wood we bought...wasn't treated (I thought wood was wood) and causes more smoke. Now we have more smoke...and a backed up flue! Please take this into consideration if you are very sensitive and especially if you have asthma. If you are sensitive and are not sure whether the pieces will bother you...buy ONE piece and decide.
As you can see by our feedback, this has not been a problem in the past. As you can also see by our feedback, we do try VERY HARD to give you the best 3D & Single Layer Art as well as provide you with the best customer service. We want you to be happy! We don't want to start receiving negative or neutral feedbacks...as that would effect our Ebay sales. We want a win-win situation for everyone. If in doubt, please ask or please buy small until you know.
Also, if you take your pieces out of the baggies and let them air out for a couple of days...most of our customers have said this works just fine.
If you do receive pieces that you can't work with due to the smoke smell (this has affected every piece and we make them in large quantities), please email us and give us a chance to make your experience better BEFORE you leave neutral or negative feedback.
**Please note that most of our customers are happy and never report a smoky smell. I don't want to give you the impression that the majority of customers are having a problem. Only a very small percentage. I just want to be proactive and give you all the information BEFORE you buy.
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