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About Us
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Just a quick note to all my loyal Ebay customers. My dear friend Magda and I have formed a partnership, and decided to retire Tribeca Club Couture, and go forward as Tribeca's Closet.... a chic neighborhood resale shop which will be opening in the very near future. In the meantime, please browse our newly established on-line boutique, and our Ebay auctions. We are
incredibly lucky to have access to some of the finest walk-in closets in Tribeca
and we are thrilled to give you the opportunity to snatch up some seriously
high-end designer goodies practically for a song.
It is very important to us that you to have the utmost confidence that ALL items listed for sale are
absolutely, without reservation guaranteed 100% authentic. If there's ever even
a hint of a doubt on our part about authenticity, we will never accept, not
to mention, list that particular item on our site.
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Store Policy
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consign with us
Our Return Policy:
We make every effort to describe each item as accurately as we possibly can. Please read each item’s description carefully, review all close-up photos, and ask us any questions prior to making your purchase. With that said, if upon receipt of your package for some reason you are not satisfied with your purchase, please review our return policy guidelines below: Please keep in mind, that unlike a retail or department store, we only tend to have one of each item, and therefore ask our customers to follow our return policy accordingly.
1. The item(s) you are returning must be mailed back within a 3-day period. The 3-day period begins on the delivery date according to www.usps.com tracking number (i.e., if according to usps your package was delivered on 1/2/06, the item you are returning is expected to be postmarked 1/5/06). PLEASE DO NOT ASK, AS EXCEPTIONS WILL NOT BE MADE UNDER ANY CIRCUMSTANCES IN REGARD TO THE 3-DAY TIME LIMIT.
2. All items MUST be returned in the exact condition as they were originally sent to you.
3. Since there is ONLY ONE of each item, which may result in a loss of a sale during the return process, a 10% return fee will apply to ALL cash/PayPal refunds. However, if you would prefer a store credit in lieu of a monetary refund, the 10% return fee will not be subtracted, and you will receive a credit for the full purchase amount, excluding the shipping cost.
4. Shipping charges are not refundable, unless, the item was grossly misrepresented, or the wrong item was shipped to you.
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