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1. Find out about their delivery policy.
We will ship out any order within 24 hours of clearing the payment. That means no long waiting periods wondering when your package is going to arrive. Plus, we only use premium packaging to ensure your goods are fully protected during their journey. Everything gets wrapped in plastic for double measure so not even rain can damage the contents.
2. Do they have a returns policy?
We will take back any product if you’re not 100% fully satisfied with it – NO QUESTIONS ASKED. Just ship it back to us at your expense using our packaging to protect it. If it arrives back in its original condition ready to resell, we will happily refund your money less an amount for fees and handling as follows:
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Goods under $100 |
Less 20% restocking fee |
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Goods under $500 |
Less 15% restocking fee |
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Goods under $1000 |
Less 10% restocking fee |
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Goods $1000 & over |
Less 5% restocking fee |
If the goods have been damaged in any way we may deduct a further amount to recover the loss in value when we resell it. However, we don’t expect that will happen.
3. How well do they communicate?
Over the last 18 years of being in business I’ve learned a thing or two about creating top customer relationships. In that time I’ve run a couple of building companies and a dance school. Both types of businesses operated in highly people-focused industries. Now we’re bringing all that experience to eBay.
I’ve found that happy customers generate repeat trade and that requires 'honest communication'. So we listen if you have a problem. We respond quickly to emails and letters. And, we will generally keep you informed at all times. It means you can deal confidently with us, assured that we will treat you as a real person, not as another number.
Of course anyone can say these things but how many actually put their reputation on the line? That’s why it’s better to find out about a seller’s integrity before you do business with them. It could save you an awful lot of heart ache – not to mention cash. So have a bid on any of our listings and find out for yourself that what we say is true.
Please check out some of our great deals below.
Warm regards,
Nik Peran
Wize-Buy$ |