What is Callaway Golf Pre-Owned’s return policy?
Each customer must contact us by phone or by e-mail to request a Return Merchandise Authorization (RMA) number for any returns. If the return is made within 15 days of receipt of the merchandise and the club has not been used, the returned merchandise will be eligible for our Money Back Guarantee. If the merchandise is returned after 15 days or if it has been used in any way, the return will then be handled as a Buy-Back, and store credit will be issued according to the time periods outlined in the Buy-Back Guarantee below. All returned merchandise must be received within 10 days of issuing the RMA. If an item is received more than 10 days after the RMA was issued, a new Buy-Back value will be assessed as of the day the item is received.

How does the Buy Back Gurantee work?
Callaway Golf Pre-Owned will buy back any club for a fixed price - determined at the original time of purchase - for an in-store credit. This is NOT a cash refund. The in-store credit is good for one year toward the purchase of any other product sold by Callaway Golf Pre-Owned. To redeem the in-store credit, call 800-299-9755 to speak directly to one of our sales representatives. Any in-store credit not used within one year of receipt will become void and will no longer be applicable toward a purchase.The amount we will pay under the Buy-Back Guarantee is based on the length of time you have played the club:

• Buyer pays shipping & handling of $9.95 for 3-5 day FedEx Ground to the continental 48 United States (including insurance).
• Callaway Golf Pre-Owned will ONLY ship to physical addresses in United States, US Territories and Canada.
• For security purposes, Callaway Golf Pre-Owned DOES NOT ship to P.O. Boxes and sends all packages SIGNATURE REQUIRED.
• AK, HI orders can only be shipped via FedEx 2nd Day or Next Day Air. See actual auction listing for cost.
• Canadian orders can be shipped via FedEx to Canada 2-3 Day Air only. Typically, these items are delivered to Canadian addresses within three business days after leaving our facility. Note: Canadian orders will be subjected to a 15% Canadian sales tax (Federal Goods and Services Tax GST and Local Provincial Sales Tax PST) paid by Federal Express when going through customs. The buyer will reimburse Federal Express for these taxes upon delivery.
  
• APO/FPO and US Territory addresses will pay $12.95 flat-rate shipping & handling for shipment via USPS. See actual auction listing for more shipping & handling details.


• INTERNATIONAL ORDERS: At this time, Callaway Golf Pre-Owned cannot ship internationally outside the United States, US Territories and Canada. We hope to open our business internationally very soon!

Payment

• Visa, MasterCard, American Express, Discover Card, PayPal, personal checks and money orders.


• To make a payment using any of the above major credit cards, please use our secure automated online checkout by following the link and checkout code provided to you following the end of this auction via email or give us a call via telephone toll-free at 800-299-9755.


• Money orders and personal checks will be held for 10 days to ensure bank verification of funds before being shipped.

If you are the successful winning bidder we will send you payment instructions via email within 24 hours. The email will have a direct link to our secure checkout page. If it has been 24 hours and you have not received your email, please feel free to contact us.

• 
  Callaway Golf Barrel Headcover
  
  Available only with Certified Pre-Owned woods Headcovers
  
  
  Exclusive Callaway Golf Barrel Headcovers
  All woods are shipped with our exclusive Callaway Golf Barrel headcovers (a $14.99 value). These new, multi-purpose headcovers are designed to match any Callaway Golf club and are only available with Certified Pre-Owned Callaway Golf clubs.

   

  Original Callaway Golf Headcovers
  Provided we have one in stock, you may also purchase an original model-specific headcover. These are available in various conditions ranging from Average to Very Good (See Condition Guide). Note: If you purchase a club and its matching headcover, your order will also include one of our exclusive Callaway Golf Barrel headcovers at no cost. If you are looking for a headcover from a discontinued Callaway Golf product, please contact us for availability at 800-200-4726 or via email at sales@callawaygolfpreowned.com.



• Callaway Golf Pre-Owned will ship this item within 3 business days from the day that payment is verified. A tracking number will be emailed to the buyer as soon as the item is shipped.
• Shipment will be coming from Texas. Texas residents will pay an extra 8.25% for sales tax. For other delivery options or to make payment please contact us toll free at 800-299-2975.
• eBay purchases do not qualify for the Trade In! Trade Up!^TM program or include a certificate of authenticity.
• Callaway Golf Pre-Owned chooses to sell product only to end consumers and NOT to those who resell the products online or otherwise.
• Unless the item in this auction is represented in "AS IS" condition, the standard Callaway Golf Pre-Owned return policy will apply to this purchase.