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I have been a eBay Member since May 27, 1999. I started as a buyer only. I collected Arnold Schwarzenegger movies and books and checked out eBay trying to add to my collection. I had first heard about eBay on a talk radio show. I was working with my Dad in his Retail vacuum business and we specialized in pre-owned Top of the line vacuums. I did a search on eBay and found a number of vacuums that I sell! Luckily, I had spent four years in the US Navy specializing in computers so learning how to sell was easy. Although I have a retail location, 95% of my business is eBay only. I dedicate my time to selling quality product on eBay! My very first Vacuum sold online was a Kirby G5. I have sold a vacuum cleaner in every state in America, including Hawaii, and Alaska. I also collect postcards from my customers so, if you purchase a vacuum from me feel free to send a Postcard from your state! My International sales include England,Germany(2),Canada,Norway,Oman,Japan,Turkey, and Trinidad & Tobaggo. My most expensive item I ever sold on eBay was a 1997 Ford Cargo Van for $6500.00. I care about my product and my customers! I offer the best vacuum cleaners you can get on eBay.I am very selective with what I sell. That guarantees that my customers are satisfied! I offer a 30 day money back guarantee to assure my customers satisfaction. Helping people is something that I have always loved to do. I offer a very personal service. I provide DIRECT CONTACT TOLL FREE 1-866-264-6606 so my customers can get all of the help they need. I am an Gold PowerSeller on eBay and, I am confident that I can take care of My customers. My History I grew up in the vacuum cleaner business. After serving (4) years in the US Navy (specializing in computers) I joined my Dad in his retail vacuum business in 1994. After 2 years, my ebay business outgrew our location and I moved into a much larger building! Since moving to our new location in December,2003 my business has grown leaps and bounds! I know the product and can guarantee what I sell. Buy with confidence. Now, I am a custom remanufacturer of Rainbow and Kirby Vacuums! TESTIMONIALS RAINBOW VACUUM MOMENT IN 1963 THE PRICE OF A NEW RAINBOW VACUUM CLEANER SYSTEM WAS 400.00! 16 November 2009 I did receive the first box/the actual vacuum. It is completely awesome!!! I'm thoroughly enjoying thus far! :-) It's amazing! It even amazed the rest of my family! Maybe I can talk them into getting one.... ;-) OH, you have been wonderful to deal with as well!!! Believe me, I will be giving you a very high rating!!! :-D I do have all your info. I will probably keep it in a very safe place. That way when I do have questions, or anythig (ie. need other accessories :-D), you will be first on my list!!! Thanks so very much!!!! I'm sure we'll talk soon! Rachel 13 November 2009 Hey Jamie, Rainbow Vac is here. Going to try it out tonight. We are needing a new floor brush. Let me know the price please. I saw you said you'd discount those type items and ship for free. that is very nice Thanks. Lisa Chandler 10 November 2009 Came in a few hours ago while I was working on my road. I brought it to the house and let my wife assemble the vacuum while I finished working on the road. By the time I came back to the house she had already dumped the water out of the vacuum twice with a big smile on her face. She loves the vacuum and is very pleased with the performance so far. I'm pleased that she's pleased. The vacuum looked brand new and the packaging was par excellence. Thanks a bunch for a great sale. We're looking forward to many years of service from our new (new to us) vacuum. PS. I've left you feedback. Thanks again. Ted 31 October 2009 Dear Jamie, I got my Vacuum! Thank you again and I have used it already! Works great! Thanks Shawn Patterson 15 October 2009 We received our Rainbow yesterday as promised and I just wanted to let you know that it operates beautifully. I could NOT be more happy. Thank you so much. Kenny and Angi Roberts 20 February 2009 Hi Jamie, We received the Rainbow and I started vacuuming right away. I love it! It works wonderful and the house feels clean for the first time! :-) Thank you for a great vacuum and your great customer service. Sincerely, Janis Akseki 24 September 2008 Thank you so much. I am just so excited. I have wanted a Rainbow for a long time but we had 4 kids in college at the same time and then came the weddings and grandchildren. (4 out of 5 are girls). So I am just now at a point that I feel comfortable purchasing one. If I like it as much as I think I will I would like to upgrade to a newer model in the next year or two. I would definitely like to do business with you again. This has really been a pleasure. Thank you again. 29 Aug 2008 Jamie, Awesome G5 Vacuum!!!! Thank you so much for your excellent communication and quick ship. The vacuum arrived in wonderful condition and is performing like a trooper!!!! (Once I got it put together LOL ) Now, I am out of shampoo. (Had to do that right off the bat) and need replacement bags. Do you sell these also and if so can you provide a link? Sorry I am unable to leave feedback on Ebay for the sale, I must have waited too long. Thanks again Tracy 27 Aug 2008 Jamie I know you and your Dad are the "experts" in what you do and always provide friendly, honest and "superior customer service. That is what keeps me coming back to you. Please go ahead and send me an invoice through PayPal for the "new" Rainbow shampoo system. And...can I just ask one more favor. W\en you ship it to me can you place the original box in another box for shipping. I like to keep my things in their original boxes and a lot of times we get a shower in the afternoon so just in case I would like to keep the original box dry. As always, it is my pleasure doing business with you. Take Care, Ed 19 Aug 2008 Jamie: I really want to thank you for the time you have taken to answer all my questions so promptly--I sent questions about vacs to several others and to date still have not had a response. You have GREAT customer service. I hope you don't mind if I call if I have a question once I get it--I'm not the most handy person and my husband is currently deployed and he is the techinical person of the family. How often do you expect that I would need to change the belt? The bag? Thanks! 18 Aug 2008 Hi Jamie, Got the Rainbow yesterday, we just set it up and used it the first time today, we loved it!!! This is perfect for my dust allergies and I have to say it is very very good to actually be super impressed by something. My deep thanks, lynn and david 14 Aug 2008 Hi! I got the vacuum shortly after I received your email, and of course I tried it out! It works wonderfully! As luck would have it, my dogs tipped over an indoor plant that I have and the dirt was everywhere on my carpets. I zipped the Kirby over it a couple times and now you can’t even tell. The other thing that I was pleasantly surprised about was the smell…no more dog smell when I vacuum. Thank you so much for all of your wonderful customer service and the fabulous vacuum!! Next…shampooing… Desiree 14 Aug 2008 Hi Jamie! I just wanted to let you know I got my "new" Diamond late Tuesday afternoon. Yesterday I took it for a "test drive". Not only is it beautiful and looks almost brand new, it works like a charm. I can't wait until we've finished updating the "new" house to really put the Kirby to use. With about 2,500 s/f of carpet and about 1,500 s/f of wood & tile it will be Thank you for the extra bag! Please let me know if you have a price list for bags, belts, shampoo, etc, I would love to continue doing business with you. As I mentioned before, I will probably be wanting to upgrade my Rainbow to a new model in the next year and will definitely be purchasing from you! Best wishes..... Gail 12 Aug 2008 Hi Jamie, This is wonderful news!~lol~"cleaning up a storm" I was just looking at this yuckie floor and all the dust and thinking the same thing. It is also great to see a seller who is willing to put alittle extra effort into making the buyer feel at home, easy to tell you are a southern boy. I am a navy brat, been all over, but my parents retired in Jax Fla, so I lived there for a good 20 years. Here in Pa the people are great, but I had to live on Long Island and NJ before I came here. Moving here was akin to an angel of God raising me out of hell. ~lol~ But, I appreciate good attitudes in people, you never know what a little smile either on your face or in your voice can do to others. So thank you! lynn 08 Aug 2008 You guys are AWESOME!! I talked to your dad, because the basin part of the vacuum (that holds the water) arrived broken. Everything else is great...I called your dad and he just asked my name and said he'd replace it. It seems like that is how business SHOULD be conducted, and it kind of seems a shame that I was so surprised with his wonderful attitude and response, but I WAS. I hope your business is really flourishing....I bet you have lots of return customers. I'd be happy to put a good word on your Internet site, if you have one? Anyhow, I used my new vacuum today and was happy with it. Thanks a lot!!! Take care. 24 July 2008 Hi Jamie, You're the BOMB!!!! Thanks sooo much! I'm psyched! Please remember me well for my feedback. I'm trying to build up a good reputation myself! Thanks again, Sue 17 July 2008 Outstanding Jamie, thanks for all your help and most excellent communications. I’m sure your dad is quite proud of how well you’ve mastered the skills of excellent customer service, and I as one of your customers, appreciate it as well. Thanks again, mdc 07 July 2009 Hi Jamie, Thanks much! The vac is awesome! I really love it and look forward to many long years of use! It's awesome picking up the dog hair and sand they bring inside... I absolutely love it! The duster brush is excellent too!! :) Thanks for the great vac!! Julie Miller 25 June 2008 Jamie, I meant to email you a few days back--I got it fixed in town for about the same amount as it would have cost to ship, but with no down time. I really appreciate that you were willing to honor the warranty so late in the game. Hopefully the warranty will expire (in a few weeks) with no further incidents. Thanks again for everything, it's a great machine. Mike 25 June 2008 Thanks for the update. It's nice to know you're there and your follow up is truly appreciated. It just proves the positive customer testimonials we read about you online are true. We've been anxiously awaiting its arrival Jack 23 June 2008 Jamie, We received our power nozzle and it's working fine. Not once was I worried that you would not come through. You really are customer focused and a pleasure doing business with. Now I see why you are a power eBay seller. Keep up the good work and I'll keep you in mind if I run across someone looking for anything you sell on eBay. Thanks again, Jill Hymel 12 May 2008 Ahhh. Up to Maine and then back down to New Hampshire. Gotta love it. I just wanted to say that we received the Vacuum on Friday and the Carpet shampooer on Saturday. She took it out of the package and immediately fell in love with it. I didn't see a scratch on any part of that vacuum. It's just amazing. It has more attachments then she knows what to do with. and she can share them with her mom. I have to be honest that you are one of the best E-bayers out there. Your descriptions and contact information made us feel like we were in SC and walking right into your store. Thank you very much! Will leave positive feedback for you! and thanks for the info about how the Kirby cleans different than a Rainbow and specifically where. Ivan Geschwindner 09 May 2008 Hello, We received the shampoo box today. We are very happy with the Kirby. We shampooed the carpet right away, and are very pleased with the results. Thanks Again for the awesome service! Will definatly tell everyone about you! JEFFREY L. DAWSON 2LT, USA 09 May 2008 Thank you very much, i was having blonde moment , i figured it out after email i apologize should have waited before i wrote that one. I left good feed back b/c you were true to word. by the way where can i get brush to clean thing underneath ? Onita Bradley 15 April 2008 Hi Jamie, I have to tell you the reason I bought from you. I could tell by reading your e-bay site that you really care. You stand by your product. Offering an 8 year warranty shows it! I dont usually spend as much on a vacuum but I read that the G6 was a great Kirby. So I'll give it a go. I thank you... Keep up the great work, Susan 14 April 2008 Thank you for your excellent communication, and the vacuum cleaner, too. It arrived as you indicated and my wife unpacked it a couple of days later. She is very pleased. It is exactly what she wanted and expected, and in terrific condition, too. I am so glad that you have taken to the Internet in order to provide service to people like us who are not near enough to you to visit. Vic Havens 03 April 2008 Hi Jamie, the vacuum arrived Tues, in great shape & it works terrific!! It's so nice to have a vacuum that not only WORKS, but one I don't have to fight with! I had a Princess for years & loved it & when I finally relagated it to the garage, I bought a new Riccar (couldn't find another Princess or a Filter Queen). I've had the Riccar for a year & over time have come to hate it ... it's a pain in the neck to use & doesn't vacuum worth a dang. I learned my lesson ... it's Filter Queen/Princess for me!! Thanks so much. Denise 17 March 2008 Jamie, I just wanted to let you know that we received our Kirby today. Thank you! We have been vacuuming like crazy. We can not believe how much cleaner our carpet looks v. the old vacuum. My husband was a little clueless on how to take the head off but I showed him and he is so amazed. Thank you once again and I am sure we will be in touch. Thanks, Milissa Doolin 28 February 2008 Jamie, I received my Kirby Ultimate G Diamond Edition today. First of all, let me say WOW!!!. What a vacuum! I have a Kirby Classic that I love, but it is heavy and it stinks. This Ultimate G is like none other. It is not the Cadillac of vacuums, it is the Rolls Royce! As for your service and word, it can't be beat. If I didn't know any better, I would swear the vacuum was brand new. I searched it for flaws and couldn't find any. I have to admit, I was leary of purchasing something like this from a complete stranger on the internet, but I couldn't have had a better experience. The vacuum is exactly the way you described it. Acutally, it was better. And thank you for going to the extra trouble to get me the original box. I have left feedback for you on ebay. The comment line was not nearly enough space for me to sing your praises properly. Your feedback score is 100%. It should be 1,000,000%!!! Feel free to post my email on your website or ebay store. I will refer anyone looking for a quality vacuum to you. Thanks again, Jeremy Dickerson 19 February 2008 Jamie: Just wanted to drop a quick note to let you know my wife is absolutely delighted w/her Rainbow. I think she's gone a cleaning frenzy. We are both amazed at how much dirt remained after she had vacuumed w/her old cleaner. Now she has begun singing the praises of the Rainbow to our kids and friends. Thank you. Phil Faulconer 05 February 2008 Thanks Jamie, I have an old rainbow that I bought new in 1977 when they were $600.00. Quite a price back then as an USAF E-5 with a family of 4. But it's been a great vacuum all these years. It's just getting a little tired. I think I'm going to keep for odd jobs like cleaning up after the toilet overflows, other liquid spill clean-ups and defrosting the freezer. The cost of replacing it with a new one was just too much. I'm really pleased that I found you on EBay. After reading the stellar customer reviews, I don't think I have anything to worry about. I looking forward to many years of service from this vacuum as well. Charles. 10 January 2008 Jamie, I find it very refreshing to work with you. I am very glad I found your business. Your are a rarity among professionals, you know that, right? Thank you for keeping me informed and doing such a great job. I am happy to work with you in the years to come. I honestly don't think I would have gotten such great service if I had bought from the Kirby distributor. Again, thank you so much for making me feel appreciated Collin Danielle Davidson 10 January 2008 Hi Jamie, Just wanted to let you know how wonderful I think the vacuum you sent me is. It almost makes cleaning fun, and that is something! It surpassed my expectations and want to commend you on your business integrity. I gave you 100% on your ebay ratings. Just wanted to thank you again for a job well done, and if I need to order anything else I will certainly come to you. Thanks again. Meredith 09 January 2008 Thank you. We have left positive feedback. Your service is amazing. 04 January 2008 decided to go with you guys because I really liked the fact that you have an eight year warranty. I grew up with a rainbow vacuum and living without one for the past ten years has not been the same! I look forward to feeling like I have a clean house again! Please call me if the paypal didn't work again. I think it should be OK now but I'm new at this so just let me know if there's a problem. Thanks! Melinda and Don Nowak 19 December 2007 Jamie, thank you. I looked up some stuff on the net, and also called someone who has a Kirby. We were just afraid to TURN the belt on/off knob TOO HARD...but that's what it takes. We didn't want to break anything...it's up and running. Thanx for always being there!!! Merry Christmas!! Schahara 6 December 2007 Jamie, The Kirby arrived yesterday and it is awesome! It appears to be brand new and my wife is very happy. I'm even more giddy knowing you saved me as much as $1400.00 bucks (our neighbor said she paid $1800 for hers). Thanks, Monte 28 November 2007 Hey Jamie, I guess fedex is already on Christmas time, I received the vacuum late last night. I love it, works and looks just like new. thanks so much for the great communication along the way. 20 November 2007 Hi Jamie, Got the light bulbs today. Thank you very much!!!! It was a pleasure doing business with such a great ebay seller. I left you postive feedback. Hopeing to do business with you again soon. Thanks Again Wayne 14 November 2007 awesome! I'm happy that good people like you are succeeding! 05 November 2007 Hi, Jamie, I did receive the vacuum on Friday in its original, undamaged carton. Wonderful! Everything is in perfect order!! The vacuum is complete with all of the attachments and the extra bags, and the machine runs beautifully! Thank you so much for your fine service and the helpful communication, which really gave me peace of mind. I am very, very happy just as you predicted! I will be adding one more top rating to your e-bay feedback listings. Thanks much, and God bless! ~Judy Trehan 31 Octoboer 2007 Thanks so much for your customer service. It is a rare find these days. It is also one of the reasons I chose your auction. You can tell you are interested in your job and it shows in your customer service. Thanks again and I look forward to dealing with you soon. Amber 08 October 2007 Hi Jamie, We have a Rainbow now, that I bought on Ebay, but the main motor went bad. It had a one year warranty that expired in 2005. Your 8 year warranty is the reason that I decided not to fix mine and buy yours. 08 October 2007 Hey Jamie, You were correct about the Rainbow SE over the Miele! The stuff this thing has picked up after being vacuumed repeatedly with the Miele is astonishing! After vacuuming my daughter's room thoroughly with the Rainbow she woke up the next morning with NO congestion! Amazing! 05 October 2007 Hi Jamie, I just want to drop you a small note here to tell you how very impressed I was with the machine you sent! It is obvious that you have lots of pride in what you do. The Kirby was in impeccable condition, looked as if it was brand new, even the attachments etc. were clean. I am so glad to have made an acquaintance with someone who actually cares about the quality of the items they sell, and the satisfaction to the customer. We need more people like you these days. Thanks again, Michael Ryan 04 October 2007 Well, I just tried it out and it is amazing! Thank you for such a good product. My wife and I couldn't believe how much dirt and lint and junk it got out of our carpet. Thank you for your great communication/customer service and for a quality product. It was a pleasure doing business with you. Thank you. Sincerely, Matt Sherman 01 October 2007 Jamie, You are so welcome for repeat business and you deserved it. The Rainbow came well packaged and in the condition as you mentioned. I took the machine down to my brother and sister in law this past weekend and they fell in love with it...so when I got back I thought I'd order one just like if for them and of course from you - who took such special care of me - I felt you would do the same for them. Thanks again. I am enjoying the Rainbow a lot! 27 September 2007 Thanks, I look forward to it. I've heard so many good things about these vacuums that I'm excited to try it out. Thanks for the communication, too. That's a rare thing from most sellers on ebay. Thanks, Jamie. Sincerely, Matt 20 September 2007 Oh my goodness. I have borrowed my freinds hose to use my vacuum. Patience is not one of my strong points. I am ashamed of my floors.. Maybe I should be ashamed of my old vacuum, my floors didn't do it. I have older carpet in my house but I can really tell a difference. I will be on you web site raving about this system. I love it. I was reading the owners manual and it says you can order fragrances for it. What scents do you carry, if any. Will they really scent the rooms up? Or just a waste?? I may have another customer for you. I will stay in touch about that. Thanks Jamie, you have been great to work with. Terri 17 September 2007 Just wanted to let you know how much I love my rainbow! Thanks for everything! Janet 11 Septemeber 2007 That sounds good Jamie!!! Please send some care/cleaning tips for me to follow. I take good care of my equipment and from what I hear from you and your other customers, I think is unlikely that the vacuum will have anything going wrong for several years. Thanks for your care Fred 10 September 2007 Thank you Jamie, The reason I chose you over the others selling the Rainbow was because of your great seller responses as well as your willingness to talk directly with the consumers. I am looking forward to receiving the vacuum. -hb 07 September 2007 Hi Jamie, I called this afternoon, and spoke to your dad (Dwight). I made the order for the Kirby outlined in your email to me, and put it on my credit card. I will look forward to receiving it, and I thank you for your time. I will keep you as a contact for the future, as if anyone I know needs a Kirby, you will be hearing from me again, and I will direct them to purchase from you. From the pictures I see on the internet, I can see that you guys do indeed take pride in what you sell. Many people who sell on ebay or over the internet do not do so, and that is why I have always been leery about buying a product sight unseen. Thanks you for getting back to me so swiftly. Michael 31 August 2007 Hello Jamie, Thanks for your reply. My Heritage 2 lasted me for 20 yrs. I like the idea that you are very passionate about your product and your service. It is because of that I would like to purchase the system from you. I have been watching your web sight for the last 2 months and you offer great advice and quality high end vacuums. please set me up with invoice and I will send out payment today. Thanks again. John Andrus 24 August 2007 Jamie, I am looking forward to receiving the vacuum. A good friend lent me her 16 year old Rainbow SE to try it out. I cannot believe the difference. After vacuuming with my old vacuum (i year old) the next day I used hers and poured mud out of the water basin afterwards. I started looking online and realized that Rainbows can't be bought new except from a distributor for around $1600.00 - $2000.00. I wasn't going to pay that but I loved the vacuum. That brought me to E-bay and you. I have never bought anything on e-bay and was a nervous wreck (very skeptical). I researched a lot of the other sellers' and honestly felt more secure with your site. Your reputation and feedback from past customers was the only way I was going to go through with the purchase. I hope the rest of the transaction goes smoothly and I am looking forward to using the vacuum! Thank you. 07 August 2007 Hi Jamie, the summer is almost over and kids will be back in shool. Hope you have had a good summer........did you ever get a chance to come to Myrtle Beach this summer? I have question for you.....is there an attachment (carpet cleaner/shampooer) for the Rainbow I purschase from you? If you do have one, how much would it cost? I love my Rainbow and can't believe the dirt it picks up. You and Dad do a super job. Karen McDermott 16 July 2007 Jamie, You are just wonderful! I'll get the Aquamate together and ship it back to you and pay the difference for a new Aquamate 2. Now I see why you're rated 100% on Ebay!!! Thanks so much. Joan Harrison ps: I love the new trigger switch on the power handle; it saves the motor when that pesky sock gets caught in it! 8 June 2007 Just wanted to tell you that I absolutely LOVE my rainbow. Thank you so much. I will definitely do business with you in the future. Jennifer Gartner 4 June 2007 Jamie, Sorry to have taken so long to leave feedback or contact you; my son was here on his pre-deployment leave from the Marines. Needless to say, my focus was all on him. The vacuum is as wonderful as my husband said it would be (although he wanted me to buy one of the really old ones - he loves the R2D2 look). Thanks so much for your honest description and quick shipping. I have recommended you to my sister who is planning on buying a Rainbow now. I left feedback today. I will be sure and purchase anything needed for the vacuum from your store. An honest seller deserves repeat business. Regards, Rebecca Austin 17 May 2007 Great news, Jamie, and most awesome communication! You should get a lot of customers, I'm very impressed! Best, feri 3 May 2007 Hi Jamie, Thank you for your swift response. I received the part today and have already installed the new wheel. I would absolutely recommend you and One Stop Vacuum to everyone. The unit came in in great condition and we are extremely happy with the Kirby G6. We have been cleaning everything in sight. Again, thank you for your excellent customer service. Best Regards, Chris Murabito 27 April 2007 I don't really have a question......Just wanted you to know that I am still LOVING the Rainbow I purchased from you back in January......2007..I would purchase from you again.........ANYTIME.Merry 26 April 2007 Hi Jamie, Thank you so much for the response. I do LOVE everything. Shampooed my carpets yesterday and they look great!! You would never know I had two kids under two =-). I will leave feedback on ebay today. Again thanks so much. Have a great day!! Kat 19 April 2007 Jamie, Got the Rainbow at around 5pm had it working at 5:05 LOL. Everything came in good condition and works great. Since we had one years ago it was a snap to put it togeather and try it out in a hurry. One thing we are not sure of is the lever on the power head. If you slide it so the red is showing is that more or less suction. Not sure how to set that lever. The Aquamate is another challenge but will figure it out. Thanks for the great deal and super product along with your time and patients. Bill 17 April 2007 thank you so much! this has been my first purchase of a large item on ebay and you have been a great person to deal with! Audrey Johnson 04 April 2007 Hey Jamie, I am an Army helicopter pilot stationed in Germany. I hope that you support our military which is quickly becoming unpopular as it was back during the Vietnam days. We have an older Rainbow that has been beat up from army moves and regular use. We look forward to using the newer machine because Rainbows are awesome. We have a long-haired Chow for a dog and the rainbow performs wonderfully. Thanks for your store and friendly service. I will leave positive feedback as soon as I recieve the vacuum. James 28 February 2007 Okay - believe it or not, when I got up from the computer , the Fed-X truck was pulling into the driveway! I unpacked it and put it together and vacuumed the downstairs. I love it! I am so glad to be able to get rid of my Kirby! Letting go of my Rainbow several years ago was a big mistake! I am especially impressed by how good the motor sounds! Its very clean, and the water bowl must be brand new (I am very glad about that!). I tried out all of the attachments - they all seem brand new, too! :) I am a very happy customer! 28 February 2007 You have got to be the nicest dealer for someone to do business with. Thank you for answering my question and telling me about the extra attachment I truly appreciate it and am glad your customers mean so much to you it allows the consumer to feel they matter. Cordially, Terri Carrick 26 February 2007 We received on Saturday as you stated. I just want to say the machine is wonderful. We have 20 acres out on the country. II cannot believe how much our other "good" vacuum cleaner left behind. Just wanted to say thanks again. If the need arises we will be repeat customers. Have a great day! Julie Banks julieb1658/ebay customer 16 February 2007 Jamie, You really know how to satisfy a customer! I appreciate your extra effort. Too bad I can't leave you more than 1 positive feedback!! Well, at least I know where to go for my next purchase. Thanks for running your business the way you do, Andy 13 February 2007 Hi. Thanks for the payment notification. I am very excited to receive my Rainbow! You should know that after several weeks of research, I chose your website because of your over-the-top customer satisfaction rating. I am sure you know that you have a couple of close competitors in price and product, but NO ONE has the positive customer feedback that you have!! Do you carry the vacuum scents that go in the water? If so I would like to order a couple before my vac is sent out. If it is too late, I will look for some later. Thanks. Julie Sand Springs, OK 12 February 2007 Have used my vacuum and it is a dream! I have a cocker spaniel that sheds, and the Kirby does everything I had hoped for and more! Thanks so much, have left you positive feedback and hope you will do the same. Thanks again Claude 9 February 2007 Jamie, Sorry for the late response..been very busy. I received the vacuum cleaner on Thursday. My wonderful HaHa mother in law used mine and wanted one so this is for her. It was perfect, no damage.. GREAT JOB!!!!! Thanks for going the extra mile to please your clients. Do you by chance have one of the soft bristle brushes you can send me for my cleaner? If not that's ok. Have a Great weekend!!!! Sandra 26 January 2007 Hey Jamie!!!! I have been playing with my new vacuum all evening!!! It's even BETTER than I expected!!! I would do business with you and recommend you ANYTIME!!!!!!!!!!! I'm a happy customer and I left you really positive feedback! If I need anything else I will contact you! Thanks again!!! Merry 22 January 2007 Very nice vacuum. It was scary seeing how much dirt our current vacuum left behind. Rainbow is the only way to go............ Thanks for your honesty Happy customer Stephen 15 January 2007 Jamie, We love the vacuum, the packaging was amazing. It is so clean that we thought it was brand new. I am so glad that I bought the vacuum from you. I will recommend your store to everyone. Just excellent. I will go ahead and place an excellent feedback. Thank you again, Boris. 8 January 2007 Hi Jamie, Happy New Year to you and yours. You've been great to me so rest assured that I'll keep coming back. The web site looks great, by the way! Thanks again, David 29 December 2006 I emailed you last night about a problem with my Rainbow....Well, problem solved! Any vacuum cleaner works better when it's not stopped up. I am proud to announce (lol) that I am once again dumping outside bowls of nasty, hairy, dark muck that came from inside. Thanks again! Note to E-bay officials and shoppers......This seller rocks!! His rating should be 110% positive!!! 28 December 2006 Jamie, Thank you so much for your help. I see why your customers leave you such a good response. You were very helpful. My husband is a little concerned about what kind of condition it will be in but I'm confident it will be great! Christina 1 December 2006 Wow, you are just about one of the nicest people I have dealt with on ebay for along time. Thank you sooo much for all and I will definitely let you know if I need anything else. I will be sure if anyone wants to know where I got it to tell them about you as well. Blessings, Margaret PS. Do you carry the scents to put in the rainbow vac as well? 27 November 2006 Hello, Hope you and your family had a great Thanksgiving! My sister who once sold Rainbow's was very impressed with the one I got. She said it even smelt new, she said it sounded good, that is was very clean... She was filling me in on all the different ways you can use it... She liked the power mate too! You do a great job.... Thank You!! Stacy Gehrman 17 October 2006 Hi Jamie, Thanks for the e-mail. Very comforting to say the least. My husband and I haven't bought from E-bay before. With the help of a co-worker we were able to get a comfort level to do so with you. With your customer satisfaction rating and contact information available. You are a visible vendor. We bought a referbished Rainbow some 18 years ago and about 8 months ago I regretabley mentioned that we should probably start looking for a new vacuum. We ended up with a Simplicity. Already the brush works are broken. I should have stopped the purchase at the sale. So my co-worker suggested and searche E-bay and here we are. I'm psyched to say the least...there's nothing like a Rainbow vac, for sure!!...thanks a lot, Lisa 21 July 2006 I would love a shampooer next. Would you keep a look out for one that you think I could afford. Thank you so much for a prompt info, it has been such a pleasure doing business with you. I am so anxious for my Rainbow to get here. I will spread the word to all my friends where to get a good deal with an honest person. Let me give you a big TEXAS THANK YOU. Sandra 31 Mar 2006 Received the Rainbow last Saturday and it looks and works great! Thanks for your excellent customer service!! It's been great working with you and hope to do business with you again. I'm Looking for the large water container. I'll check your other items on ebay. Left positive feedback for you. You are the best seller on ebay I have dealt with and will recommend others to you!! Very impressed! Good Business Smarts!! Thanks Again! Trudi 22 Mar 2006 Hi Jamie, Your great.....thanks so much for such great service. I'm going on ebay in a little while and leave positive feedback for you. Thank you also for the deodorizer. I never used any before so that should be an experience. We do house cleaning for extra income so I'm really excited to have my own Rainbow. When I get a few minutes I want to read the books as I noticed you can use the Rainbow for so much more than a vacuum...I'll probably be ordering different supplies from you soon. Angela 21 Mar 2006 Jamie, Thanks for the update... Can't wait to get the Rainbow... I'll let you know when I get it. I appreciate your wonderful positive customer service and care that you express... I'll be in touch. Thanks Again ~ Trudi 27 Feb 2006 Hello Jamie... just wanted to let you know that my Rainbow vac arrived Saturday and mother and I are both THRILLED with it. I have left you a positive feedback and would appreciate you doing the same when you have the time. You are definately eBay's best and I thank you so very much for the extra attachments that you enclosed with my purchase...what a Blessings you are. Thank you again, Joyce 21 Feb 2006 Hello Jamie, I wanted to let you know I received my Rainbow Vacuum and I love it. I can't believe how Great it cleans and how easy it is to use. I am so glad that I keep checking on ebay for new listing and found yours. Thank you for the Excellent Service!! I look forward to do business again. Have a Great Day!! Marcie ( A Very Happy Customer!!) 08 Feb 2006 Jamie, Yes the Rainbow Vacuum arrived safe and sound. I have used it once and it did a good job. We hope to get good service from it. Thanks for both letting me know when to expect it and also the follow up email. Thanks again.... Joe 02 Feb 2006 I recieved my Rainbow today! THANK YOU !! It is just what I expected. My wife isn't familiar with Rainbow's, so she was sceptical of my ebay purchase. The only dealer near NewOrleans that I could find is in Houma,LA about 80 mile from my home, and when I spoke to him on the phone he didn't really sound like he was interested in selling me a used machine. My wife is impressed with our new rainbow, she just vacuumed our bedroom today, and when I vacuumed again tonight she was very surprised to see how much dirt I picked up with the Rainbow. Thanks again Jay Edwards 08 December 2005 We thank you. The unit was well packed, but most important it has great appearence and I am sure that it performs as well. My wife will put it through the test tomorrow. She told me to tell you folks that our daughter is after us to order her one. I kind of feel that my wife will probably do just that. She told me to tell you folks, Thank You, Thank You, Thank You & Have a Good Day. God Bless & Merry Christmas. Jim & Dar 22 November 2005 I just wanted you to know I received the Rainbow and I was very impressed with the excellent condition and running order it was in. It was a birthday present for my wife as ours had died after nine years and she is very happy. Thanks 02 November 2005 Jamie Thanks for a great deal on a great machine. I just vacumed my living room and the machine is a tasmanian devil (lol). If I ever need accessories I have your website on my favorites. I left you a very favorable positive feedback. Seems like you are used to getting those. Keep up the good work. Sincerely Chester Dodge 11 September 2005 Hi Jamie, I got the Kirby G4 and it looks to be in real good shape. I've only vacuumed with it so far and it does a great job. What a superb machine! I was wondering if the Micron Magic filter bags that came with this unit are the same as the Hepa filter bags? If not, would the Hepa filter bags fit this model? Jamie, thanks for being so considerate, personal and professional. Cheers, John Dilao 23 August 2005 My husband figured it out in about 5 minutes. He always has a way of making me look stupid. Anyway, I love it and our housekeeper has the joy of using it tomorrow. I know she'll love it too. Thanks for your awesome customer service. We run our business that way also (dentist) and find it VERY hard to find great customer service when we do business with others. You're the "old fashioned" type of guy. Love it!! Thanks so much and God bless you! Kristine
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