Here at eTechTronix we purchase laptops and accessories from all over the United States in Bulk. Our vendors include Asset Recovery companes, Fortune 500 companies, Schools & Goverment Surplus. Our product consist of Dell laptop computer systems along with a variety of parts and accessories. From time to time we offer other laptops but we believe Dell to be the best.

eTechTronix & eBay

We believe in the eBay way. We start every auction at one penny and let the bidding begin. We win some and lose some, but we always honor winning bids and our customers are ecstatic at the bargain they get.

Why does eTechTronix use FedEx?

We have an exclusive agreement with FedEx. FedEx is at the forefront of worldwide package delivery. They have a proven track record of success and their dependability is unmatched in the industry. In addition, FedEx provides each of our customers with a tracking number that allows our customers to track their packages to their doorstep!

Is there a shipping discount when multiple items are purchased at the same time?

Of course! The trick is to wait until ALL of your auctions close and Buy it Now selections are made PRIOR to checking out. Our checkout system will automatically combine all of your items into one order for you, providing a shipping discount. Once you have checked out, we are unable to add items to your order.

When will my order arrive?

We try our best ship ship all orders out within 2 business days after receiving payment. Once your order has been processed FedEx will send you an email to the email address you have registered with eBay with all the shipping details on your package.

What kind of warranty do your products have?

eTechTronix provides a 30 day limited warranty on all products we sell, unless otherwise noted on original description of product. This warranty includes any hardware defects and EXCLUDES any software issues, neglect, or unauthorized repair. In addition we do not test laptop batteries therefore battery life will not be covered by any warranty unless otherwise noted on original description of product. The warranty date will start from the time your package has been delivered to you.

Do you offer refunds for Internet sales?

No, all internet / auction sales are final and under no circumstance will a refund be given. If the unfortunate issue of a warranty issue does arise we will fix the product or replace it within 30 days of delivery.

What do I do if I have problems with my product?

We try our best to test each and every product we sell to prevent any problems. If you were to have any questions or concerns we are here to help. For any warranty issues we require you to contact us via email at service@eTechTronix.net. We have customer service reps waiting to help. In the event we can not solve an issue we will set up a return and replace or repair the unit.

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