Spohn
Performance, Inc.
494
E Lincoln Ave
Myerstown, PA 17067
Toll Free: 1-888-365-6064
Spohn
Performance, Inc. is located in the
scenic farm country of Lebanon County, Pennsylvania. The
company is headed
by the father-son team of Gordon and Steve Spohn. Our 20,500 square
foot
manufacturing facility is conveniently located on Rt. 422 in
Myerstown,
Pa. Click
here for a tour of our manufacturing facility.
Our goal is to construct
quality high performance components, and offer them to consumers at a
fair price. Our entire operation revolves around that key word:
Quality. We don't just say it, we practice it; all day, every day. When
we do something, we do it right, or we don't do it! Our attention to
detail is what has built our solid reputation, and is the
reason for our continued growth and success. We realize you have many
choices and sincerely appreciate your consideration of Spohn products.
Since 1999 we have committed our efforts to the design and manufacture
of chassis, suspension and drivetrain systems that deliver the highest
level of quality, performance and value. Our team of highly skilled
craftsmen and fabricators take pride in their work.
We look forward to serving you, please
feel free to contact
us. We look forward to answering any questions
that you may have about our products and services.
Thank You,
The Spohn Performance Team
Operating Hours:
Monday-Friday: 8:30
AM - 4:30 PM (Eastern)
Phone Numbers:
1-888-365-6064: Toll
Free general,
tech support and product application questions
1-888-265-6064: Toll
Free Order Line (orders
only), open 24/7!
1-888-240-4433: Toll
Free FAX
Line (or 717-866-6065)
1-717-866-6033:
Direct line for customers outside
of the US and Canada
(Note:
Our phone lines are closed for lunch from 12:00-12:30 Eastern)
Live
Support Chat:
Tech Support/Product Application
Questions:
All technical support and/or product
application questions should be directed to our Technical
Support Department. The person taking your call will be able to answer
any questions you may have. You can also email our Tech Support
Department at ebay@spohn.net.
Technical Support Department:
1-888-365-6064
Order Status Inquiries:
If you have placed an
order and have a question about your order status, or any
other sales related questions, send an email to ebay@spohn.net
Dealer Inquiries:
Dealer
inquiries are welcomed. All inquiries should be directed to Steve Spohn
at: sales@spohn.net,
by FAX to 1-888-240-4433, or call 1-888-365-6064 and ask for Steve.
If you have any questions regarding
this item before placing your order on eBay feel free to email ebay@spohn.net. You can reach us
by phone toll free at 1-888-365-6064 from 8:30-4:30 Eastern M-F, or use
our Live Support Chat if we're
online.
Shipping
Charges: Shipping and Insurance charges are based on your
location, these charges are clearly listed on all of our auction
listings. Note: You must be
logged in to your eBay account name in order to view the dynamically
created (actual) shipping charge.
You
will be re-directed to the Spohn Performance check out system which
will display the dynamically created (actual) shipping charge based on
your location. All shipments to the U.S. and Canada will be sent via
UPS. The UPS tracking number will be emailed to you upon shipment.
Multiple Items:
Our shopping cart check-out system will combine multiple listings in to
one order and automatically re-calculate the shipping charge as one
single shipment!
APO/FPO:
Shipments to APO and FPO addresses will be shipped via US Mail. These
orders may be subject to additional charges over the shipping charges
listed.
International Buyers:
Shipments to destinations other than the U.S. and Canada will ship via
USPS International Express Mail, Schenker USA Air Freight or UPS
depending on package
sizing and weight. Import duties, taxes and charges are not included in
the item price or shipping charges. These charges are the buyer's
responsibility. Please check with your country's customs office to
determine what these additional costs will be prior to bidding/buying.
These charges are normally collected by the delivering freight
(shipping) company or when you pick the item up – do not confuse them
for additional shipping charges. We do not mark merchandise values
below value or mark items as "gifts" - US and International government
regulations prohibit such behavior.
Processing Time:
In stock items ship within 1-3 business days depending on our current
order volume. If you need an item by a certain date please inquire
before placing your order.
We only accept PayPal payments (from verified PayPal accounts).
All
sales shipped inside of PA will be charged 6% sales tax.
No returns will be accepted
after 30 days from the shipment date. We cannot accept returns on parts
that have been used or installed. No returns on non-stocked or special
order items. Prior authorization must be given before any return can be
made. Please call 1-888-365-6064 for a return authorization number. All
returns must be made within 30 days of shipment date, and must be in
original packaging. A 20% restocking fee will apply, NO EXCEPTIONS.
Returns must be accompanied with a copy of the original invoice or they
will not be honored. There are no refunds on shipping and handling
charges. All returns must be sent freight pre-paid (COD's will be
refused).
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