|
We are a full service online store specializing in ink cartridges, refill ink bottles and continuous ink supply systems. We carry ink supplies for popular brands like Epson, Canon, Hewlett Packard and Brother. We also offer a wide variety of gift items, such as: motion lamps, miniature water fountains, digital photo frames and much much more!
At SuperToBuy, CUSTOMER SATISFACTION IS OUR TOP PRIORITY. We work hard meet all your expectations. We're here to answer any questions you may have prior to your purchase. Once you've received your item, we'll be more than happy to assist you with any problems that may occur.
Everything you see in our eBay store is in-stock and ready to ship from our Los Angeles warehouse. All orders are double checked for quality and accuracy. Most orders are shipped via USPS Priority, which generally takes about 2-3 days for delivery. Our preferred payment is PayPal. All orders paid in full by 2PM PST will be shipped the same day. We are very proud to be an eBay POWER SELLER!
Need help with an order? Have questions? Need installation instructions?
Please feel free to contact us via e-mail.
- Our e-mail address is: sales@supertobuy.com.
- Business hours are: Monday thru Friday from 10AM - 5PM PST. We are CLOSED on weekends.
- All e-mails and messages will receive a response within 48 hours.
- Our address: 1230 Santa Anita Ave. Suite G South El Monte, CA 91733.
Thank you for visiting our eBay page. Have a SUPER day.
*****
Frequently Asked Questions
What is the continuous ink supply system (or CIS, CISS, continuous ink flow system, bulk ink system)?
The continuous ink supply system is designed as a cost effective and economical way of replacing ink cartridges. The system feeds ink directly into the printers cartridges, without the use of messy needles and ink bottles. After proper installation, the continuous ink system will produce high quality prints and will last up to 5 times longer than standard ink cartridges.
What is a refillable cartridge?
A refillable cartridge is a printer cartridge that can be refilled once it runs out of ink. This will save you money because you will not need to constantly buy expensive new cartridges. It's also better for the environment. You can easily refill a cartridge by directly injecting it with ink.
I received my CIS and I see air bubbles inside the tubes, is this normal?
Yes. It is perfectly normal to see air bubbles inside the CIS's tubes. This will NOT affect the CIS's performance in any way.
My printer cannot recognize the cartridges. How can I fix this?
This is a common error. Since the CIS & refillable cartridges are not OEM, you may run into this error from time to time. This is normal. To fix this error, please remove all the cartridges and turn off your printer. Wait about 5 minutes and then restart and re-install all the cartridges. This will reset the printer and cartridges. Repeat if necessary.
The ink is leaking on the paper or printer.
Remove the cartridges right away. Thoroughly inspect the interior of your printer. The leak is usually caused by the nozzle of the cartridge. It may not be securely in place.
The ink cannot flow into the cartridges.
Please make sure the ink tanks are placed at the same height level as the printer. This is VERY important. If the ink tanks are placed lower then they will not be able to feed the cartridges.
The printer is able to recognize the cartridges, but the computer cannot. Why?
Please re-install the printers software to fix this problem.
I get an error message saying the cartridges are empty, even though they're not. How can I fix this?
Please reset the cartridges. Remove all the cartridges and turn off your printer. Wait about 5 minutes and then restart and re-install all the cartridges. This will reset the printer and cartridges. Repeat if necessary.
When should I refill the ink tanks?
You can refill the ink tanks whenever you please. The most common time is when the ink tanks have only about a quarter inch of ink left in them.
My prints come out blurry and dis-colored. How can I fix this?
Do a nozzle check, head cleaning and alignment. Check to make sure the printer head is not clogged. Clean off any dust and excess build up on the printer head.
|