Mini Clocks & LED watches:
USPS.- Shipped tuesdays & fridays: allow 3 to 5 days for USA or 7 to 10 days for international. (Alaska & Hawaii cost additional) *Due to postal issues with Italy..EMI Express shipping w/ tracking is highly recommended and will require extra shipping funds. If customer chooses to ship via basic air method (without tracking) then they accept full responsibility in the event of postal loss. In this case...written agreement is required.
Tiffany Lamps:
DHL (Canada) or Fedex (USA): allow 7 to 10 business days for delivery.(Alaska & Hawaii cost additional).
Home Decor & Specialty Gifts:
UPS from our California warehouse. Please allow 7 to 10 business days for delivery.(Alaska & Hawaii cost additional).
Insurance:
Insurance is available for all mail order items. If insurance is declined then the buyer accepts full responsiblity in the event of postal loss or damage.
Variations: Mini Clocks:
Our high quality miniature clocks feature a variety of rich finishes, ie: high gloss, matte, silk, brushed, burnished, antiqued, enameled etc. In almost all cases the mini being auctioned is exactly as represented by the picture. However, because we deal with such a large volume of clocks the factory does occassionaly ship a different variation of the finish or even a different shade of a specific enamel. These variations do occur but the quality and the intended color scheme will remain the same.
Variations: Tiffany Lamps:
Tiffany lamps are handcrafted and glass colors may vary slightly from batch to batch or appear different due to lighting conditions. The lamps are photographed illuminated; Your monitor settings may also have effect on the image.
Warranty: All items distributed through On Tap Resorces/ Tinyclocks/ LEDWatchstop/ TiffanyStop.com are warrantied as indicated on item descripition or site policies.
Duties & Customs: Worldwide shipping - while most shipments do not incur customs/tarrif, buyers are responsible in the event of duties imposed by individual countries. Canadian Residents to pay GST. British Columbia Residents to pay PST & GST.
Returns: Satisfaction & Service is our #1 priority. If you are not satisfied with the merchandise you have received contact us for return or exchange authorization. Order number or Item number must accompany all returns.
Mini Clocks: 30 day return policy - contact us for return instructions. Purchase cost will be refunded when item is received. Shipping costs are not refundable. Restocking fee may apply.
LED Watches: 15 day return policy - contact us for return instructions. Purchase cost will be refunded when item is received. Shipping costs are not refundable. Restocking fee may apply.
Tiffany Lamps: 15 days return & exchange via fedex (or DHL) only. Shipping costs not refundable. 20% restocking charge may apply. (Restocking fee does not apply to exchanges.)
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