We are a leading online company selling Laptop notebook replacement parts-we replace battery packs, AC power adapters chargers, memory RAM, drives, keyboard for major brands; Acer, Apple powerbook, Dell Inspiron Latitude, HP Compaq Presario Pavilion, IBM Thinkpad, Sony Vaio, Toshiba Satellite Tecra
UpgradeWiz.com is a leading online re seller of Laptop products and storage solutions. Located in
UNITED STATES. With over 6 years of experience, we have a proven track record serving thousands of satisfied and loyal customers who trust us to deliver the best value and online purchasing experience for all computing and electronic needs. Our long history and established relationships with industry leading companies allows us to offer you great products at great prices. We stock most of our products to enable faster delivery time. Most orders ship the same day if your order is placed before 1pm pacific time.
hen you shop at upgradewiz.com, you don't have to wonder if you're getting a great value on what you need. You can depend on us to find the right upgrade at the right price.
Product Information
Our knowledgeable staff can help you find the right upgrade for your laptop, desktop, or server. If you cant find what you are looking for, call us toll free @ 1-888-600-7210 for assistance. Or email us at
ebaysupport@upgradewiz.com One of the main reasons we all use the Internet is for fast and easy access to information. At upgradewiz.com, we've dedicated ourselves to providing you the information you need to make important purchasing decisions. As you surf around our site, you'll notice that we provide a lot more information that is easy to understand.BR>
strong>Get what you want Fast!
We have aligned ourselves with the world's leadingmemory manufacturers so you can get the highest quality products with lifetime warranty, backed by a 30-day money back guaranty. Its easy to find the right upgrade for your computer, you can use our search function to find almost any memory upgrade for your system . Or if you cant find it, call us and our memory experts will assist you in finding what you need.
Chat With Our Professional Support Team
Our customers are our top priority! you can count on reaching a real live person that will handle questions & Issues
Why Buy From Us ?
UPGRADEWIZ
is a leading online reseller of Laptop products and storage solutions. Located in
the UNITED STATES OF
AMERICA. With over 6 years of experience, we have a proven track record serving thousands of satisfied and loyal customers who trust us to deliver the best value and online purchasing experience for all computing and electronic needs. Our long history and established relationships with industry leading companies allows us to offer you great products at great prices. We stock most of our products to enable faster delivery time.
Most orders ship the same day if your order is placed before 1pm pacific time.
Reliability :
You can rely on us to do the right thing . When it comes to our customers, we don't think it's right to charge your credit card until your merchandise is shipped to you, so we wait until an item is shipped before we apply the charge to your card.(please
note that this does not apply when paying with paypal) We also protect your sensitive credit card and personal information with secure SSL encryption. You can order with confidence from upgradewiz.com and rest assured that your private information is safe.
To see all feedback for this member, go to the Member Profile page.
Listings
To protect bidder privacy, when the price or highest bid on an item reaches or exceeds a certain level, User IDs will be displayed as anonymous names. For auction items, a bold price means at least one bid has been received.
Note: Anonymous names may appear more than once and may represent different bidders.
Can I pay by Check, Money Order or Cashiers Check?
Yes. Please mail all Checks, Money Orders or Cashiers Checks to:
Nour Mattar
23322 Peralta Dr Suite
5 Laguna Hills, CA 92653
Please include the order number, product description and shipping
information. You will receive a UPS tracking number via e-mail after your product has been shipped. Please allow 10 business days for a personal check to clear our account. Back To TOP
Can I pay using PayPal?
We gladly accept PayPal. If you're not already a PayPal member, signing up for PayPal is easy! It takes two minutes, and you'll even get $5 when you complete PayPal's new account bonus requirements. To learn more, or to get started, visit PayPal's website at: www.paypal.com. Once you have joined PayPal, you can send your payment by entering our e-mail address in the "Recipient's E-Mail" field on the "Send Money" tab of PayPal. Please send payment to our account name:
ebay@upgradwiz.com. Please make sure you supply us with all the information we'll need to properly ship your item! Payment must be confirmed. Back To TOP
Can I pay using a credit card over the phone?
Yes! We will gladly accept payments by ALL major credit cards right over the phone. Please call us to make a payment. Please be advised that we can ship ONLY to the address verified by your credit card company (your statement address). Back To TOP
What other methods of payment do you accept?
We accept Paypal, major credit cards, personal checks, cashier's checks and money orders. Back To TOP
Can I pay by C.O.D.?
Sorry, we do not accept C.O.D. payments at this time. Back To TOP
If I pay with PayPal -- will you ship to an unconfirmed address?
Sorry, we will not ship to unconfirmed addresses as a general rule. Please contact us for further details. If you have any questions about how to confirm your address, please visit PayPal's help center. Back To TOP
Do you ship internationaly?
Sorry, we do not ship outside of the USA. Back To TOP
What happens after I have paid for my item?
Orders are normally processed each day Monday thru Friday. Usually, if your payment is received after 3:00 P.M. E.S.T. or on a weekend, it is processed on the next business day. Within hours of processing your order, we pick out the items you have selected and prepare them for shipment. Once shipped (usually within 24-48 hours of confirmation of your payment) we then e-mail you a USPS tracking number. You may view the shipping status of your order by visiting www.usps.com and entering your tracking number. Back To TOP
What shipping methods do you have available?
We ship all of our items via USPS. All of our items ship under our own USPS account, no exceptions. Back To TOP
When can I expect my order to arrive?
After your order has been processed and shipped, UPS usually takes
5-6 business days to deliver. If you need your item faster (or
even overnight!), expedited shipping is available at an
additional cost. Back To TOP
How much are the shipping fees?
The shipping fees for all of our products are clearly stated
on the checkout page. Back To TOP
Do I have to pay sales tax?
A 7.7% percent Tax will be charged for orders to California. Back To TOP
Do you allow local pickup at your location?
Our Insurance company prohibits any customers from entering
the warehouse therefore we can not allow local pick ups. Back To TOP
What do I do if my package was lost or damaged?
If a package arrives damaged, please hold onto the merchandise and all packing materials until advised otherwise by USPS. You may call USPS Customer Service at
1-800-ASK-USPS/sup> or
(800) 275-8777. If your shipment does not arrive when anticipated, you must also contact USPS Customer Service and our offices immediately. Back To TOP
I still have a question. How can someone assist me?
If you have any additional questions or comments please don't hesitate to contact us. We try to answer all e-mails within 24-48 hours. You may also call us at or email us
ebaysupport@upgradewiz.com. Our office hours are 10:00 A.M. to 6:00 P.M. Monday thru Friday,
PST. Back To TOP
Shipping
USPS
Priority : 2-3 days $
9.99 per item $6.00 for each additional.
USPS Express: Next
business day $29.99 per item, and $15 for each
additional item.
UPS 2nd day air: Guaranteed in 2 days, $19.95
for the first item and $10.00 for each additional
FREE POSTAL INSURANCE ON ALL ITEMS (applies to items sent within the USA)
How much is shipping and handling (S&H)? The shipping and handling costs will be clearly noted on the auction item page.
For multiple purchases, our checkout system will determine the S&H based on shipping profiles shown in each auction whichever is higher. For your convenience, all additional shipping discounts will be applied automatically.
We gladly ship to:AA (APO/FPO), AE (APO/FPO), AP (APO/FPO), Alaska, Guam, Hawaii, Puerto Rico and US Virgin Islands.
Please make sure the Ship-To address you input during checkout is correct. We are not responsible for any wrong or undeliverable addresses.
Please note the following regarding the free postal insurance that we offer-
All items sent within the USA are elegible for free postal insurance up to ?8 subject to Royal Mails terms and conditions If you require additional insurance for items sent within the USA then please choose UPS Special Delivery service as your postage option If insurance is required for overseas items then please request a quote. Choosing optional postal insurance for overseas items is NOT valid. If an item is lost in the post we are unable to take any action unitl 15 working days (3 weeks) have passed from the date of dispatch. Any claim submitted can take 4-8 weeks to conclude or longer from the date the claim has been submitted. This is a unique service that we offer. Few other ebay sellers will offer this free insurance as this as it is purely a long process. We are committed to providing high quality service and speedy delivery and will continue to offer this service in the future to provide our cutomers peace of mind and every confidence when buying from us.
Returns:
All returns must be accompanied with an RMA (return merchandise authorization), along with the EBAY item number and your return shipping address.
Item/Parts and any accessories are described and shown as pictured in the auction. Please do not make assumptions about what is being advertised or sold. Upgradewiz is not responsible for problems caused by any software. This includes, but is not limited to, any problems caused by the user's personal software and any software bought from Upgradewiz.
We stand behind every product we sell.If you're not pleased with your purchase, we'll be happy to make an exchange or refund the product price less S&H within 30 days of your purchase via parcel post (USPS).
For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, UPC bar code, packaging, and all the accessories.
Open software, music, games, and movies are not eligible for returns.
Please allow up to 10 business days for returns to be processed.
Shipping and handling charges are not refundable.
Terms
eBay Customers, Please note: A "bid" or "buy it now" is a binding contract between the buyer and seller. If you don't intend to pay or you do not accept the terms on this auction, please do not bid By bidding or doing a "Buy It Now" you agree to our terms All sales are final, items purchased can not be canceled, refunds are not allowed. We reserve the right to change any typographical errors. You agree that shipping times are only estimates. For more info email us: ebaysupport@upgradewiz.com
Warranty All items can be exchanged within 30days with all original contents and original packaging. A 15% restocking feeapplies to all returns within 14 days. No returns after 14 days from date of purchase. Shipping and Handling are not refundable. No Refunds will be made for ordering errors. Upgradewiz can exchange for the desired parts if available. Refunds will only be given at the discretion of Upgradewiz. A 15% restocking fee will be applied for all non defective merchandise.
PAYMENT
After winning the auction, an email with checkout procedure will be sent to your eBay registered email address. All payments must go through our checkout.
We accept the following payment methods: PayPal, Visa, Master Card, money order, cashier's check and personal check (e-check and personal checks will be held up to 7 business days before shipping).
We accept credit card payment for US orders only. We do not accept non-US issued credit cards.
Payments are expected within 7 days after the last winning auction is closed. Unpaid item (UPI) complaint will be filed with eBay upon non-receipt of payment.
Bidding on multiple auctions? Simply wait until all of the auctions have ended, and complete the checkout from the most recent email that you received from us.
Once you have completed the checkout, you will not be able to combine any additional auctions. We start to process and rush your order once checkout is completed with payment.
PayPal
Easy payment method and very safe and secure. By using paypal all our items are covered by the paypal paymentprotection programm up to the value of ?00. Our PayPal ID: .ebaysupport@upgradewiz.com
Bank Transfer
Please contact before purchase regarding this quick and easy method.
Cheques
We take payment by both Personal and Company Cheque made out to
Nour Mattar
. Please Allow 4-5 working days for the cheque to clear once received. Goods will be despatched once payment has cleared.
Cash / Postal Orders
These will be sent at your own risk though we do suggest using UPS special or recorded delivery.
Exceptional Customer Service
Our customers are our top priority. While the Internet and computers have changed the way we all do business, machines can never substitute for the personalized service that we humans can provide each other. At upgradewiz.com you can count on reaching a real live person that will handle any questions or issues you may have.
upgradewiz.com E-mail
ebaysupport@upgradewiz.com
23322 Peralta Dr
Suite 5
Laguna Hills, CA 92653
1-888-600-7210
Fax:949-600-7201
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All items sent within the USA are elegible for free postal insurance up to ?8 subject to Royal Mails terms and conditions 
By bidding or doing a "Buy It Now" you agree to our terms 
