Welcome! We have unique Alaskan Gifts! Our Book Store has School Textbooks, Homeschool Curriculum, Teaching Resources, New Books, Used Books. We offer Editing Services!
I can't tell you how much I love the mountains here!
Alaska Parking Rule:
*** ** Arctic Treasures and Books *****
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How We Got Started: In 2001, we lived in a remote area of the Pacific Northwest, and bought many items on eBay. That year, we started selling on eBay, too! After several years, we moved to a remote village in Alaska, where we again became eBay Buyers. There were only 2 tiny grocery stores in the village, and we had to either fly out to shop, or ORDER IN. Which meant we shopped on eBay a lot! We spent a year in the village, and then moved to the Alaskan Interior, where we were able to start selling again.
In July, 2009, we celebrated our
2-Year Anniversary
of our eBay store!
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*** ** Arctic Treasures and Books *****
offers a large selection ofEducational Resources(for schools and homeschools), Alaskan items,Collectibles,Rare Books, Child & Baby items,Cold-Weather Gear, andEditing Services(for listings, stores, documents, websites, email newsletters, etc.)!
If a seller receives more than a few Detailed Seller Ratings of less than 5,
Then they will be significantly penalized.
The Internet Merchants Association wants you to know this before you leave feedback for a seller.
You may think that you are leaving a reasonable rating by giving a seller DSR's of 4's , but eBay's feedback system treats anything less than a 5's as sub-standard and penalizes sellers for DSR ratings that average under 4.60.
Learn how eBay buyers can help create a better buying experience for themselves and others!
Detailed Seller Ratings (DSRs)
The IMA believes eBay buyers are very smart consumers who have not been well informed regarding the recent feedback changes. One key area that is important for eBay buyers to understand is the new feedback rating system - DSRs.
Item as Described
Communication
Shipping Time
Shipping & Handling Charges
Very Accurate
Very Satisfied
Very Quickly
Very Reasonable
Accurate
Satisfied
Quickly
Reasonable
Neither inaccurate or accurate
Neither satisfied or unsatisfied
Neither Quickly or Slowly
Neither Reasonable or Unreasonable
Inaccurate
Unsatisfied
Slowly
Unreasonable
Very Inaccurate
Very Unsatisfied
Very Slowly
Very Unreasonable
Based on the criteria above, It would be normal for a buyer to assume that a rating of 4 's is a good rating for the seller.
Based on the above definitions, it would mean that:
the description was accurate
you were satisfied with the communication
you felt the item was shipped quickly at a reasonable cost
Unfortunately, the reality is that any rating lower than 5 's can have a significant negative impact on sellers and the eBay community as a whole because eBay has structured the system to reward sellers with over a 4.5 average, and to penalize sellers with under a 4.5 average.
Yet from the wording of the allowed ratings, a buyer would never know this, and most would naturally assume that a 4-star rating is a very good rating. After all, staying in a 4-star resort is considered to be very good in the real world and 5-star resorts are rare (and extremely expensive).
If a seller has a 4.6 or lower rating, eBay will penalize that seller by charging them higher fees, and disadvantaging that seller’s items in Search Results.
What this means to you, as a buyer?
Unfortunately, what this can mean is higher prices. The more fees eBay Sellers pay, the more they must charge for their items. When a Seller’s items are disadvantaged in Search Results, sales slow and prices increase.
FEEDBACK - Yes, those , and 's !
In addition to the DSRs, eBay asks you, the buyer, to give the transaction an overall rating of either :
"Positive” , “Neutral” or “Negative”
Sellers understand they must earn your positive feedback and want to hear from you if you feel that the transaction was less than a positive experience. We strongly encourage you to email the seller with any problem and allow them the opportunity to resolve your issue. The IMA believes that people are basically good and that most problems can be worked out amicably between the two parties.
A Note about the Two ShippingStars:
Shipping and handling charges should be the only star rating you know at the time of purchase, as the charges are specified upfront. It should be noted that Sellers have little or no control over what the shipping carriers charge for transporting items. Some very large companies receive large discounts on shipping, but very few eBay sellers receive discounts. Please keep in mind that there is really no such thing as free shipping. It is paid to the shipping company by the seller, who must then incorporate this cost into their prices. Since the Buyer is aware of the shipping and handling charges before purchasing the item, the most important points to consider when leaving a star rating for Shipping and Handling Charges are not the actual charges, but the following:
Did the seller:
Quote the shipping price in the original auction listing?
Ship using the method stated in the auction?
Pack the shipment safely, using appropriate packing materials?
Charge a reasonable shipping price, compared to other online sellers?
The answers to these questions should guide you toward the correct star rating.
Important Points to Consider when leaving a Star Rating for Shipping Time:
The most important consideration for the Shipping Time star is when the item actually shipped, not when the item was delivered. This is particularly true for International orders, which are often delayed by Customs or Postal Inspectors upon entry into your country. You can easily assess when the package was shipped by the postmark or other similar date marking, and rate the Seller based on this date, not the overall delivery date. If you require your item be expedited, we recommend contacting your seller before issuing payment. In many cases they can offer overnight or expedited shipping at an additional cost.
Final Comments:
Leaving a neutral or negative feedback, or leaving DSR scores of less than 5, is not the best way to get a seller to fix a problem, since these ratings can't be removed or changed. As these ratings can't be removed or changed, once they are left, they are left, and eBay recalculates the feedback percentage that represent this seller's reputation. Again, if you are having difficulties with the item you received, please give the seller the chance to make things right before leaving neutral or negative feedback, or a lower than 5 DSR rating.
To protect bidder privacy, when the price or highest bid on an item reaches or exceeds a certain level, User IDs will be displayed as anonymous names. For auction items, a bold price means at least one bid has been received.
Note: Anonymous names may appear more than once and may represent different bidders.
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