About us

Companies we have dealt with

A Plus Restaurant Equipment is one of New York’s largest equipment dealers. Family owned and operated, a member of the better business bureau in the highest standing. Offering the highest quality new, used & refurbished kitchen equipment on ebay.

Our policies are short and simple; we believe that pricing and honesty are the two most important principals in business today. We never use wording like “appears to be” & “seems to be” like our competitors.

We are one of the only companies that offer instant answers to questions or concerns. The owner himself closely monitors all aspects of the day to day mechanics of the business.

The easiest way to find out what type of company A Plus really is, just look at our feedback as of December 2006 our negative feedback percentage is less than 1%. (To be exact 0.2%) this percentage is almost impossible to maintain.

Our goal is to provide exceptional customer service and to sell the highest quality food service equipment without incorporating complicated policies and misleading descriptions.

We have helped and sold equipment to companies and agencies like: United States Sub Naval Base, New York City Fire Department, Administration for Children Services, Harlem Alcohol Crisis Center, Mcdonald's, Burger King, The Water Club, Tribeca Grill, USTA US Open, Bon Appetit magazine, Grand Central Station, New York City Transit Authority, Warner Brother's, Holiday Inn, All Mobile Video, just to name a few. Our product list includes new and used stainless steel hoods, stainless steel work tables, sandwich preparation units, ranges, ovens, convection ovens, griddles, char grills, smokers, steamers, coffee machines, refrigerators, freezers, walk-in coolers, beer coolers, mixers, steam tables, pizza ovens, bakery cases, and more...

Warranty and return policy

Payment info

In the event a customer wishes to dispute the description of an item may do so within 3 days of receiving the item. Returns will be accepted & within reasonable limits provide a remedy, in some cases accept the item back and return payment. Please note: Due to specific freight policies, we will not accept a return on an item resulting from damage occurring while in transit. Also note: We are not responsible for refunding the payment for shipping and handling to and from our facility (both ways).

Send payment within 5 calendar days. 8.35% New York State sales tax will be applied for store pickups, all payments for store pickups must be made in full prior to pickup, all pickups must be made within 7 days from the day that you made the purchase. We also accept credit cards over the phone (Master Card, Visa or American Express). All checks or money orders made out to "A. Plus Restaurant Equipment". If payment is not made within 5 calendar days and you do not notify us, we will relist the auction and file an unpaid item dispute which may result in suspension of your account.

Shipping

Shipping quotes are provided upon request. Our shipping methods and prices are some of the best in the industry, because of the amount of shipping we do; we are able to obtain the most competitive rates from all the major freight (shipping) companies in the United States and Canada. Our packing methods are so meticulous that our damaged items percentage last year was only 2%, our feedback reflects our customers recognition of how well we package our merchandise.

Shipping is divided into 4 categories:

1-Commercial or business without lift gate.

2-Residential without lift gate.

3-Commercial or business with lift gate.

4-Residential with lift gate.

Lift gate drop-offs are usually $65-$80 dollars more expensive than ones without.

Residential deliveries are also $65-$80 dollars more than commercial or business drop-offs.

Commercial or business delivery: Freight companies all classify a business or commercial delivery as an address that has an entrance open to the public. (If you run a business from your home, this is not considered a business delivery) Please note that in the event you do not ask for a lift gate and upon delivery, you realize that you need lift gate, payment will need to be made directly to A Plus at the time of delivery. This can delay your shipment so please call us to ask as many questions as possible.

Lift gate

Support

Lift gate: A mechanical platform that lowers your equipment from the truck down to the ground. (please note most trucks platforms are 4'-5' feet from the ground) If you cannot physically remove your unit from the truck you will need a lift gate on delivery.

 A Plus Kitchen Equipment

215 Bowery

New York, N.Y. 10002

Tel: 212-477-6130

Fax: 212-477-9947

Email: aplusequip@gmail.com

1. How do I know how much shipping is?

2. How do I know that my unit will get to me undamaged?

2. Although damage is an everyday part of shipping, we use the thickest and toughest packaging or wood to ensure safe transit. All UPS items are insured for extra measures.

3. On a used item how do i know if the unit is working?

4. How long will it take for my unit to arrive?