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ABOUT OUR eBAY INTERESTS
We've been long time believers if you do it right, treat your customers with the utmost respect, be honest, love what you do and do what you love.....then it all falls into place.
We believe in simple, honest trading. Our goal is to keep eBay a safe place to shop. We want you to enjoy visiting our store in the comfort of your own home!
ABOUT OUR eBAY POLICIES
If you are unsure of something...Ask us. If you need something quickly...Tell Us. If you don't like something...Contact Us. Communication is the key to a successful relationship on eBAY.
We accept Paypal and all forms of electronic payments. We expect payment in 3 to 5 days from auctions end but we realize THINGS happen. Contact us and let us know. We are reasonable and easy to work with but again...it's that whole communication thing you read about earlier.
Packing is something we take pride in. We go that extra mile and wrap delicates in tissue, use bubble wrap, heavy duty boxes, bubble wrap, newspaper and did I say bubble wrap??? It think you get the point. What good is an antique that lasted over a hundred years so it can break in 10 days of travel time (or less of course :)
Feedbacks are something we all love and need. It's our report card on how well we are doing. We leave feedback yet it's important for us to know you are satisfied. SO, we wait until you recieve your item and once you leave feedback it tells us everything went well. We then leave feedback immediately thereafter. Again....very simple.
Not satisfied , which we never like to hear but hey...it happens. Contact us immediately and tell us what's wrong. Don't leave negative feedback before giving us the chance to make it right. Again...there's that communication thing I talked about earlier.
LET US HEAR FROM YOU!
You as our customer are important to us. Let us hear from you and tell us what you think, what you like, what you collect, what we can do better etc. etc. We've had a great time meeting others in the community so stop by anytime even if it's just to say HI! Our preferred method of contact is thru the eBAY message center. You are guaranteed to get in touch with us.
Well, that covers it for now but like we always say ..... things change around here very quickly so if we think of something to add, you can be sure we will!
Most of all, THANK YOU for taking the time to visit our store and to read about us. We hope to have a long time relationship with you and eBAY. You have our word that shopping with us will be a pleasurable experience.
MOVING/DOWNSIZING & ESTATE ORGANIZATION
We are a moving and estate organizer that is servicing the Chicagoland & far southern suburbs. We are 20 year residents of the Tinley Park IL community and excited to bring these services to our local south communities. No estate or collection is too small and will still needs assessment & assistance. For more information and details about our services, click on the link below. We look forward to hearing from you.
Kimberly & Clare
XCNTRIC VINTAGE & COLLECTIBLES
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