Accessory Export, LLC is a Southern California based company that has been family owned and operated since 2001. We strive to offer our customers a wide selection of cell phone accessories at the lowest prices on the internet. We are constantly updating our inventory selection and keeping up with the latest trends. From Premium Car Chargers to Stylish Custom Carrying Cases, we are “Your Choice for Cellular Accessories”!
Shipping
We ship all orders within 5 business days of payment. Most orders are shipped within 2 days of payment, but some orders do require additional attention and can take up to 5 days to ship. When your order ships you will receive an email notifying you of the ship date.
You can check the status of your order and your tracking number by going to www.AccessoryExport.com, at the bottom of the home page you will see the option to track your order. Once you click on the track your order option you will be taken to a page where you will need to enter your order number and email address. If your purchase was made on eBay the order number is not an eBay item number, it is the order number you were provided with during checkout and it can also be found in the subject line of the order shipped email you will receive once your order has been shipped.
All items shipped to Canada will ship via USPS Priority International Mail. Please be aware that you as the buyer are responsible for any brokerage or customs fees charged by USPS, if any.
We strongly recommend that you purchase shipping insurance (especially if you live in an apartment complex), as we are NOT responsible for items lost, broken, or stolen in the mail. We self-insure our packages when shipping insurance is purchased.
Feedback
Our feedback policy is as follows: We will leave buyers feedback when the order has been shipped from our facility. We would appreciate leaving us feedback when the order has arrived and is in good condition, if you experience any problem with the order please do not hesitate to contact us prior to feedback so we can help you resolve it prior to leaving feedback.
Refunds & Exchanges
Please Click Here for a complete list of Refund and Exchange policies.
Combined Shipping
Please Click Here for instructions on combined shipping
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*Note: If you have emailed us and have not received a response you may want to check your BULK mail as our response may have been filtered by your email program.
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