AlenaLara's Outlet eBay Store About My Store

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			AlenaLara's Outlet


			Maintained by: alenalara( 1815)
			Name Brand Perfumes,Designer Inspired Handbags, Collectibles, Vintage items, Books, Records: 33's,78's, 45's,Puzzles, Games & Toys, Gifts and more! Save on shipping when you combine eligible purchases!

AlenaLara's Outlet

About the Seller

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AlenaLara's About Me Page

Big Hugs to all of my customers! Thank you for the wonderful feedback, it makes all of my efforts worth it!!

I have been an ebay member since 1999 and in April of 2007 I opened my store, AlenaLara's Outlet.

I love buying and selling online. My goal is to make your online shopping experience as enjoyable as possible.

I realize trust is one of the biggest concerns most buyers have when shopping online and I would like to put those fears to rest.

I try to represent my items as honestly as possible and I am happy to answer any questions you may have

Customer satisfaction is my highest priority.

By providing good products, honest communication and prompt shipping I strive to achieve that goal on every sale.

So if you are looking for records, shoes, handbags, perfumes, collectibles, vintage avon, or anything else, stop in and take a look.

I just love to find stuff and pass it on to someone that might be looking for something special.

I love happy endings and I am lucky to have lots of them! Thanks to everyone for your business!

Favorite Links
AlenaLara's Outlet
My Blog

Listings

FeedBacks

User:diamonddtrade

( 404

)

Date:Nov-20-09 21:41:57 PST

Praise: GOOD BUY, BUT ITEM NOT ACCURATE DID OFFER REPLACEMENT BUT NOT RECEIVED

User:dd0407

( 238

)

Date:Nov-20-09 09:11:20 PST

Praise: Pants are beautiful, thank you.

User:71358

( 124

)

Date:Nov-19-09 12:29:58 PST

Praise: Awsome Deal!! Excellent Packing!! Thank you!!

User:h*e*c*f

( 276

)

Date:Nov-18-09 06:37:03 PST

Praise: nice, thanks

User:yroscoe

( 17

)

Date:Nov-17-09 11:38:16 PST

Praise: Great shape.

User:candkrusso

( 9 )

Date:Nov-15-09 09:31:23 PST

Praise: perfect. thanks again!!

User:garyjudy2006

( 33

)

Date:Nov-15-09 08:01:59 PST

Praise: good seller

User:dd5boyz

( 152

)

Date:Nov-13-09 15:15:13 PST

Praise: very nice cologne-fast shipping good rate & well packed. Thanks AAA+++

User:torih615

( 114

)

Date:Nov-13-09 14:38:41 PST

Praise: Super Duper Fast Shipping!!!! A+++++++++++Seller!!! Thank you so much!!!!!

User:384jana

( 5 )

Date:Nov-13-09 09:14:12 PST

Praise: Good seller.

To see all feedback for this member, go to the Member Profile page.

To protect bidder privacy, when the price or highest bid on an item reaches or exceeds a certain level, User IDs will be displayed as anonymous names. For auction items, a bold price means at least one bid has been received.

Note: Anonymous names may appear more than once and may represent different bidders.

Check Out Some Of My Listings!
Item	Start	End	Price	Title	High Bidder/Status
150212191149	Feb-01-08	Nov-22-09 14:28:30	$19.99	Eddie Holman~Parkway Records~P-960-A	Available
150229751705	Mar-25-08	Dec-15-09 15:59:39	$19.99	Zebra Print Wallet~Red Trim~Trifold~Checkbook~NWT	Available
150239165708	Apr-22-08	Dec-13-09 07:48:00	$49.99	GM Licensed~Hobo~Chain~Cadillac~Pewter~NWT!	Available
150239165720	Apr-22-08	Dec-13-09 07:58:00	$39.99	GM Licensed~Small~Clutch~Chain~Cadillac~Bronze~NWT!	Available
150239165694	Apr-22-08	Dec-13-09 08:07:00	$39.99	GM Licensed~Small~Clutch~Chain~Cadillac~Gold~NWT!	Available
150239165748	Apr-22-08	Dec-13-09 08:18:00	$19.99	Blue Animal Print Patchwork Hard Case Wallet~NWT	Available
150241185616	Apr-27-08	Dec-18-09 11:34:43	$49.99	GM Licensed~Hobo~Chain~Cadillac~Gold~NWT!	Available
150241185640	Apr-27-08	Dec-18-09 11:34:45	$49.99	GM Licensed~Hobo~Chain~Cadillac~Silver~NWT!	Available
150250824121	May-23-08	Dec-14-09 10:05:02	$4.99	July Angel~Collectible Figurine~One Broken Wing	Available
150273519945	Jul-20-08	Dec-12-09 10:53:16	$9.99	Best of Amos and Andy When Radio Was King! Volume 1	Available

Go see all current items for sale by this member.

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Understanding eBay's New Feedback System
The following is a Public Service message brought to you by the Internet Merchants Association.
An independent non-profit trade association as defined by Internal Revenue Service code 501(c)6. Copyright 2008. All Rights Reserved.

Did You Know?
If a seller receives more than a few Detailed Seller Ratings of less than 5,

Then they will be significantly penalized.

When eBay calculates a seller's 12 months feedback percentage,

A (Neutral) is treated exactly the same as a (Negative).

The Internet Merchants Association wants you to know this before you leave feedback for a seller.

You may think that you are leaving a reasonable rating by giving a seller DSR's of 4's , but eBay's feedback
system treats anything less than a 5 's as sub-standard and penalizes sellers for DSR ratings that average under 4.60.

These statements are not opinions. THEY ARE FACT!!

Understanding eBay's New Feedback System
The following is a Public Service message brought to you by the Internet Merchants Association.
An independent non-profit trade association as defined by Internal Revenue Service code 501(c)6. Copyright 2008. All Rights Reserved.

Learn how eBay buyers can help create a better buying experience for themselves and others!

Detailed Seller Ratings (DSR's)
The IMA believes eBay buyers are very smart consumers who have not been well informed regarding the recent feedback changes. One key area that is important for eBay buyers to understand is the new feedback rating system - DSR’s.

Item as Described	Communication	Shipping Time	Shipping & Handling Charges
Very Accurate	Very Satisfied	Very Quickly	Very Reasonable
Accurate	Satisfied	Quickly	Reasonable
Neither inaccurate or accurate	Neither satisfied or unsatisfied	Neither Quickly or Slowly	Neither Reasonable or Unreasonable
Inaccurate	Unsatisfied	Slowly	Unreasonable
Very Inaccurate	Very Unsatisfied	Very Slowly	Very Unreasonable

Based on the criteria above, It would be normal for a buyer to assume that a rating of 4 's is a good rating for the seller.

Based on the above definitions, it would mean that:

the description was accurate
you were satisfied with the communication
you felt the item was shipped quickly at a reasonable cost

Unfortunately, the reality is that any rating lower than 5

's can have a significant negative impact on sellers and the eBay community as a whole because eBay has structured the system to reward sellers with over a 4.5 average, and to penalize sellers with under a 4.5 average.

Yet from the wording of the allowed ratings a buyer would never know this and most would naturally assume that a 4 star rating is a very good rating. After all, staying in a 4 star resort is considered to be very good in the real world and 5 star resorts are rare (and extremely expensive).

If a seller has a 4.6 or lower rating, eBay will penalize that seller by charging them higher fees, and disadvantaging that seller’s items in search.

What this means to you, as a buyer?

Unfortunately, what this can mean is higher prices. The more fees eBay sellers pay, the more they must charge for their items. When a seller’s items are disadvantaged in search, sales slow and prices increase.

FEEDBACK - Yes, those eBay feedback icon

and

's !

In addition to the DSRs, eBay asks you, the buyer, to give the transaction an overall rating of either :
Positive” eBay feedback icon

, “Neutral” eBay feedback icon

or “Negative” eBay feedback icon

This seems pretty self-explanatory, but things are not always as they appear. The term that is misleading is “Neutral”. Normally, if something is rated as neutral, it would not effect on a score one way or the other. However, eBay calls the score a Positive Feedback percentage. They calculate the score by dividing the total number of positives by the combined number of positives, neutrals, and negatives.

Therefore, a neutral impacts a seller’s score in exactly the same manner as a negative.

Feedback displayed examples could be :

A seller has 100 eBay feedback icon 's and ONE , their feedback % is 99% and not 100%
A seller has 100 's and ONE , their feedback % is 99% and not 100%

So it must be emphasized that if you leave a seller a Neutral, it will figure into their score exactly the same as a negative, which can cause eBay to penalize the seller as described above.

Sellers want you to leave them a positive feedback, and they recognize that they have to earn that. Most sellers are anxious to hear from you if you felt that the transaction was less than a positive experience. We strongly encourage you to email the seller with any problem and allow them the opportunity to resolve your issue. The IMA believes that people are basically good and that most problems can be worked out amicably between the two parties.

A Note about the Two Shipping Stars:

Shipping and handling charges should be the only star rating you know at the time of purchase, as the charges are specified upfront. It should be noted that sellers have little or no control over what the shipping carriers charge for transporting items. Some very large companies receive large discounts on shipping, but very few eBay sellers receive discounts. Please keep in mind that there is really no such thing as free shipping. It is paid to the shipping company by the seller, who must then incorporate this cost into their prices. Since the buyer is aware of the shipping and handling charges before purchasing the item, the most important points to consider when leaving a star rating for Shipping and Handling Charges are not the actual charges, but the following:

Did the seller:

Quote the shipping price in the original auction listing?
Ship using the method stated in the auction?
Pack the shipment correctly?
Pack the shipment safely, using appropriate packing materials?
Charge a reasonable shipping price, compared to other online sellers?

The answers to these questions should guide you toward the correct star rating.

Important Points to Consider when leaving a Star Rating for Shipping Time:

The most important point to consider regarding the Shipping Time star is that you should rate the seller on when the item is shipped, not when the item is delivered. This is particularly true for International orders, which are often delayed by Customs or Postal Inspectors upon entry into the country. We strongly recommend you examine the package for a postmark or other similar date marking, and rate the seller based on this date, not the overall delivery date. If you require your item extremely quickly, we recommend that you contact your seller. In many cases they can offer overnight or expedited shipping at an additional cost.

Final Comments:

Leaving a neutral or negative feedback, or leaving DSR scores of less than 5 is not the best way to get a seller to fix something. As these ratings can't be removed or changed, once they are left, they are left, and eBay recalculates the scores that represent this seller's reputation. Again, if you are having difficulties with the item you received, please give the seller the chance to make things right before leaving neutral or negative feedback, or a lower than 5 DSR rating.

About the IMA - The Internet Merchants Association (IMA) is an independent non-profit association.

It is organized exclusively for educational purposes within the meaning of section 501(c) (6) of the Internal Revenue Code. The Association’s purpose is to foster a wider understanding and appreciation of internet commerce, specifically regarding selling goods or services on the internet. This will be accomplished by providing education, information, organization, technical assistance, and publications relating to internet commerce. Membership in the IMA is open to all individuals who sell goods and services on the internet.

View this member's Reviews & Guides.

View this member's My World page.

To create your own About Me page, click here.

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