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AllBrands is proud to announce Philips Priority Service THREE YEAR and FIVE YEAR extended warranty plans for our home-use appliance, vacuum cleaner and sewing machine sales in the U.S.A. and Puerto Rico.

Philips/Kemper Financial Overview

• Philips has $40 Billion in Annual Sales
• Philips is a Fortune 500 Global Giant
• Philips is Quoted on "NYSE"
• Kemper Annual Revenues $18 Billion
• Kemper is a Leading Insurance Provider
• Kemper is rated A+ on AM Best

Philips Priority Service Plans give you PEACE OF MIND in knowing that you will continue to receive great product service, after the manufacturer's warranty has expired. Philips will extend the manufacturer's parts, service and replacement warranty to a total of 3 OR 5 years from date of purchase, assuring you will get most out of your investment. For products with 90 days service labor warranty, extended warranties make a lot of sense. Extended warranties also give you confidence that you are buying from a RELIABLE DEALER with the backing of Philips.

Below is a current sample of the terms and conditions of our Philips Priority Service plans. Please note that these may not be your actual terms and conditions as they are often updated. Your actual terms and conditions will be mailed to you within 90 days after your order is approved, processed and shipped.

PHILIPS PRIORITY SERVICE PLAN – CONSUMER GOODS

THE TERMS AND CONDITIONS PRESENTED IN THIS DOCUMENT CONSTITUTE YOUR ENTIRE SERVICE CONTRACT RIGHTS UNDER THIS CONTRACT MAY VARY FROM STATE TO STATE.

Term and Coverage: The term of this Service Contract is from the date of purchase of the eligible covered product(s) to the end of the term shown in months on the attached sheet. Coverage under this Service Contract (including Power Surge & Lightning Protection and Food Spoilage) is concurrent to and extends beyond the expiration of the manufacturer’s parts and labor limited warranty.

1. What is Covered: We will restore a covered product to normal operating condition after it has failed during normal use. This Service Contract covers labor and parts costs necessary to repair or replace (at Our option) Your product. The following products may be covered if listed on the attached Service Contract:

A Home Office Equipment: Such as copiers, facsimile machines, home electronics, personal computers and peripherals (such as input devices, LCD screens, monitors, printers, scanners, etc.), and telephones. All functional internal factory installed parts such as circuit boards, fans, IC chips, internal wiring, motors, picture tubes, power supplies, switches, and transistors are covered. All functional original manufacturer supplied external parts and accessories such as: battery chargers (excluding batteries), power adapters and supplies, and remote control devices are covered.

B Major Appliances: Such as dishwashers, dryers, freezers, garbage disposals, microwave ovens, range hoods and exhaust systems, ranges and counter cooktops, refrigerators, room air conditioners, trash compactors, and washers are covered. All functional internal factory installed parts such as bearings, clocks and timers, compressors, electrical wiring, heating elements, internal hoses, motors, safety switches, sealed systems, seals and gaskets, switches, thermostats, and valves are covered.

C Electronics: Such as camcorders, digital video disk players and recorders, projection televisions, stereo components, stereos, televisions, and video cassette recorders. All functional internal factory installed parts such as antennas, capacitors, circuit boards, controls, fans, fuses, heat sinks, IC chips, motors, picture tubes, processors, projection television fluids, resistors, switches, timers, transformers, transistors, and tuners, are covered. All functional original manufacturer supplied external parts and accessories such as: battery chargers (excluding batteries), power adapters and supplies, remote control devices, and internal antennas are covered.

D Other Consumer Products: Such as floor cleaners, sewing machines, and vacuum cleaners, are covered. All functional internal factory installed parts such as bearings, circuit boards, clocks and timers, controls, internal wiring, motors, power supplies, resistors, safety switches, switches, and transformers are covered.

E Major Component: Coverage includes one of the following: picture tube, audio/video head, laser pick-up assembly, LNB, compressor, magnetron tube, transmission, direct drive motor, motor, heating element, bake/broil/surface element, motors, and hoods/compactors. Only the Major Components listed are eligible for coverage. Labor costs for the repair, replacement, and installation of that component are not covered.

2. Additional Coverages & Services

A On-Site Service: On-Site service will be provided for all types of 1. B. Major Appliances, excluding countertop microwave ovens, and for all televisions with a screen size equal to 25” or larger, and for all projection televisions. All other product categories are covered for carry-in depot service unless specified on the front of this form as on-site coverage. On-Site Service will be provided when Your residence is located within sixty (60) miles of an authorized service provider. Due to environmental and technical requirements, certain repairs can not be completed in Your residence and must be completed at a manufacturer authorized service center. If We need to ship Your product to complete repairs, We will pay for shipping and handling costs.

B Camcorder, Television, and Video Cassette Recorder Maintenance: When validated within the Special Provisions field shown above, this Service Contract provides for one (1) check-up per calendar year, during the term of the Service Contract. This will include cleanings for covered projection televisions, or tape head cleanings only for covered VCRs and camcorders.

C Food Spoilage: We will reimburse you for food loss that results from a covered mechanical or electrical component failure. Our limit of liability for this coverage is one hundred dollars ($100.00) per occurrence within any twelve month period.

D Power Surge & Lightning Protection: This Service Contract provides power surge and lightning protection in excess of any other insurance coverage, from the date of purchase of this Service Contract.

E No Lemon Guarantee: Following the expiration of the manufacturer’s warranty term and after three service repairs have been completed on an individual product, and that product requires a fourth repair, as determined by Us, We will replace it with a product of comparable performance, not to exceed the original retail purchase price. Technical advances may result in replacement products with a lower retail price than the original product. We may require You to return the original product, original purchase receipts, and the three separate service repair receipts from separate service repair incidents, all authorized by Us, to Us, in order to qualify for replacement. One service authorization number is the equivalent of one repair. Please retain Your service receipts. Copies of service receipts cannot be provided by Us. Preventative maintenance checks, cleanings, product diagnosis, customer education, accessory repairs or replacements, and computer software related problems are not considered repairs for the purposes of the No Lemon Guarantee.

3. Service Contract Aggregate Limit of Liability: The total payment(s) for all claims under this Service Contract shall not exceed the original retail purchase price of the covered product or system. NON-PREPAIRABLE PRODUCTS – IF WE DETERMINE THAT THE PRODUCT IS NOT REPAIRABLE, WE MAY REPLACE THE PRODUCT WITH A NEW OR REBUILT PRODUCT OF LIKE KIND AND QUALITY. AT OUR OPTION, REPLACEMENT PARTS WILL BE NEW, REBUILT, OR NON-ORIGINAL MANUFACTURER’S PARTS THAT PERFORM TO THE FACTORY SPECIFICATIONS OF THE PRODUCT. All defective parts will become Our property.

4. Service Contract Holder’s Responsibilities: You must follow the instructions for use provided in the owners manual of Your product. You must have Your product maintained in accordance with the manufacturer’s recommendations, as outlined in the owner’s manual. Failure to follow the manufacturer’s maintenance and service recommendations may result in the denial of Coverage under this Contract. We strongly recommend (but do not require as a condition of this Contract) the regular back-up of personal computer data and software.

5. If you Need Service: Call the telephone number displayed on the attached Service Contract to authorize service. Repair service will be available during regular business hours, Monday through Friday, and will be provided by a manufacturer authorized service center, or the Dealer named in this contract. After we authorize Your claim, You may arrange for service and We will cover the reasonable parts and labor costs that We authorize. You may be asked to provide proof of purchase as a condition for receiving service under this Service Contract. YOUR ORIGINAL PURCHASE RECEIPT SHOULD BE KEPT WITH THIS SERVICE CONTRACT IN A SAFE PLACE.

6. Exclusions & What Is Not Covered – Your Service Contract Does Not Cover:

A Failure of parts or labor repair costs covered by a manufacturer’s limited warranty or recall program, and all new and refurbished products with less than an original ninety (90) days manufacturer’s parts and labor limited warranty.
B Consumer replaceable items such as batteries, including rechargeable batteries, tapes, ribbons, bulbs, including projection television and LCD projector bulbs, data storage media, filters, ink and toner cartridges and drums, fuses, blades, replaceable fluids, or any other parts or materials which are designed to be consumed during the life of the product. Loss of or damage to data, recording media, and software is not covered.
C Failures of the following non-operational components such as, but not limited to: cabinetry and cabinet frames, decorative finishing, door liners, glass, including projection television exterior screens, handles, hinges, knobs, masks, racks, rollers, and shelves. Cosmetic damage is not covered.
D Television or personal compute monitor screen imperfections, including ‘burn-in’ or burned CRT phosphor, caused by video games, prolonged display of one or more signal(s), or other abuse. Damaged or defective LCD screen when the failure is caused by abuse or is otherwise excluded herein.
E Damage resulting from unauthorized repair; software virus; improper gas or water connections, or electrical wiring and connections; damage caused during delivery, improper installation, or setup, user facilitated minor adjustments and setting outlined in the product’s owners manual, external antenna or local reception problems, inaccessible products or parts, negligence, misuse or abuse whether willful or not.
F Failures due to corrosion, rust, dust animal or insect damage; Acts of God such as fire, water, windstorm, sand, dirt, hail or earthquake; civil disorders; riot; nuclear accident; accidental physical damage by any external cause; malicious mischief; theft or vandalism.
G Your failure to follow the instructions described in the product’s owner’s manual; Your failure to follow the manufacturer’s recommended maintenance procedures and requirement; Your misuse or abuse of the product; damage caused by leaking batteries.
H Any service request which results in a diagnosis that the product has not failed to perform as designed. We will reimburse You for the first service request and cover the second service request when it results in the diagnosis and correction of the same intermittent covered product failure.
I Failure, inoperability, or disruptions of any product or product functions, or inability to store or process data, caused directly or indirectly by design, planning , programming, or engineering incompatibility with any dates, including but not limited to the years 1999 or 2000.
J Components and products used for commercial purposes other than in a home office or for personal business use. Products provided for public use or rental are not covered. Use of a product for these purposes will void this Service Contract.
K Conditions which existed prior to Your purchase and delivery of the product. Special, indirect, incremental, or consequential damages; loss of use.
L We not cover excess mileage charges when Your residence is located more than sixty (60) miles from the nearest authorized service provider.

7. Renewal: This Service Contract may be renewed at Your request and subject to Our approval at the then prevailing eligibility guidelines. The renewal service contract price will reflect the age and condition of the product at the expiration of this Service Contract. To renew, please contact the Administrator at least 30 days prior to the expiration of this Service Contract for an application and additional details, including Service Contract pricing.

8. Arbitration: If You and We fail to agree on any matter concerning this Contract, either party may request that the matter be arbitrated. The request must be in writing and made within sixty (60) days following failure to agree. If arbitration is mutually agreeable, You and We shall select an arbitrator and the two arbitrators shall select a third arbitrator. The decision of any two of three arbitrators shall be voluntary and non binding.

9. Transfer: This Service Contract may be transferred to an eligible party to whom You sell or give the equipment while this Service Contract is in force. You must notify the Administrator in writing of the name and address of the new owner within 15 days of the change of ownership. Proof of ownership will be required as part of the transfer documentation.
Moving Your Products To A New Location: You can change your service address at any time by notifying the Administrator in writing at the address listed below.

10. Buyout: In the event We are unable to repair Your product(s) due to unavailability of equipment or parts, We at Our option may elect to buy out the contract up to the original purchase price less any claims paid.

11. Cancellation: You may cancel this Service Contract for any reason at any time. To cancel it, submit Your request to cannel in writing to the Administrator. If You cancel within 30 days of receipt or within 60 days of the date of purchase of Your Service Contract and We have not paid a repair claim, You will receive a full refund. This right to void the Service Contract is not transferable and applies only to the original Service Contract purchaser. If You cancel after 30 days of receipt of after 60 days of the date of purchase, or at any time after We pay a claim, You will receive a prorata refund of the Contract Price based on the days remaining less a cancellation fee of $25.00 or 10% of the Service Contract (whichever is less). We will not cancel this Service Contract except for: a) fraud, b) material misrepresentation, c) non-payment of the Service Contract price, d) violation of any of the terms and conditions of this Contract which occurs after the effective date and which materially and substantially increases the service required, e) or if required to do so by any regulatory authority. Notice of Our cancellation will be in writing and delivered to You at Your address at least 30 days prior to cancellation (Georgia Only: Our notice of cancellation will comply with § 33-24-44 of the Georgia Code.). If We cancel this Service Contract, Your refund will be based on 100% of the unearned pro rata Service Contract price. A 10% penalty per each 30 day period or portion thereof will be added to Your refund of the Contract Price if it is not paid or credited to You within 30 days after Your Service Contract is canceled.

12. Coverage and Term. This is not an insurance policy. Obligations under this Contract are insured by American Motorist Insurance Company, 1 Kemper Drive, Long Grove, Il 60049 under policy number AMC AB 053127. The telephone number is (800) 753-6737. If you purchased your Contract in Florida, obligations under this Contract are insured by Lumbermens Mutual Casualty Company, 1 Kemper Drive, Long Grove, IL 60049 under policy number LMC-3AA-058-485. The telephone number is (800) 753-6737.

13. This document sets forth the entire Agreement between the Service Provider hereinafter referred to as We, Us and Our, and, the Purchaser as You and Your. No representation, promise, or condition herein shall modify these terms. Service Net Solutions, LLC, is contractually obligated to You to provide service under this Contract where in accordance with, and as allowed by state law. If in Florida, SNAdmin of Florida, Inc. is contractually obligated to You to provide service under this Contract where in accordance with, and as allowed by state law. Please refer to the face of this Contract for applicable state disclosures.

If you have any questions, require customer service, or wish to report a claim, please contact:

Philips Priority Service,
P.O. Box 811,
Jeffersonville, IN 47131
800-818-6878