OUR STORE POLICIES:
CUSTOMER SERVICE:
We strive to respond to all emails within 24 hours. Our buyers receive step by step information about the transactions payment receipts and shipment. If you have any questions or comments, please feel free to contact us at isaacrosen@aol.com We are opened 24 hours.
SHIPPING DETAILS:
We usually ship via USPS First Class Mail. Priority shipping is available upon request and with an added fee. We know you want your items as soon as possible, so we ship as soon as we receive payment. Items are shipped a number of times throughout the day Monday through Friday. Combined shipping is available for items paid for together and purchased with 3 days of each other.
|
Shipping Destination & Method |
Estimated Delivery Times |
Shipping & Handling Price for 1st Item |
S & H for Each Additional Item |
Insurance Required |
|
USA First Class Mail |
3-7 days delivery time |
$5.95 |
$3.00 * |
$1.50 for 1st item & $.50 each additional item |
|
USA Priority Mail |
2-3 days deliver time |
$8.45 |
$3.00 * |
$1.50 for 1st item & $.50 each additional item |
|
Canada Airmail |
4-7 days delivery time |
$6.95 |
$3.00 * |
$1.50 for 1st item & $.50 each additional item |
Handling fees are included in your shipping charges. These charges are non-negotiable. They are included to cost all shipping charges that incur throughout the shipping process.
We strongly recommend insuring your purchases. Insurance is included in your shipping charges. In most cases, items are self-insured, although at times insurance is provided by USPS. Please be advised that we are not responsible for uninsured lost or damaged items.
Although we ship out immediately, there are times that items do not reach their destination within the estimated delivery times due to circumstances beyond our control. Therefore, we due not consider claims made before 25 days after the item was shipped. Damaged items must be returned so that we can get a refund from our distributor. Lost items may require an affidavit.
FEEDBACK DETAILS:
Feedback is left when we receive feedback. This is to insure that you received your items and are happy with your purchase. We strive to keep up our sterling reputation, there fore before leaving negative feedback, contact us. We will try all that we can to correct the problem
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