My refund and return policy has been questioned lately and requires me to publicly address the issue. My policy is clearly stated on each listing: "10 DAY INSPECTION PRIVILEDGE. MY REFUND RULE: If misrepresented, (this never happens) you must contact me within 10 days of end of auction and then return item, in shipped condition, within 14 days. (You pay for insured shipping on return.) Full refund will be similar to payment – PayPal for PayPal – My check for all other payment types."
Since I sell many items on a consignment basis, I pay my consignees 10 days after listing ends. After this payment has been made, it would be unfair to involve the consignee in a return of merchandise. This gives you, the buyer, an adequate period to review the item and evaluate your purchase. If I have missed some problem with the item or misled you in some way, I will gladly refund your payment. Holding the return for a month prior to returning it is unfair to me and my consignee, thus the time constaints. If you paid by PayPal, a full refund of purchase price (incl s&h costs portion) will be credited to your PayPal account. If you paid in any of the other acceptable payment methods, my check for the purchase price (incl s&h) will be mailed to you as a refund. If original item is returned without authorization, or in an unapproved manner, it will be refused and all "return to sender" shipping costs become your expense.
I sincerely believe that this is a fair policy. As such, I will not deviate from it.
Just some of the recent unsolicited comments:
Excellent - best source of Slide Rules on Ebay - Thank You
Buyer = ox6pentmy5qxyukm7kcbzq on Sep-02-05
Item better than described!Definitely would buy from him again-A++ class act Buyer = w4slr on Feb-06-07
These guys are what ebay is all about. Added to list of favorites 2 thumbs up. Buyer = jakrabbitslimm on Jan-11-06
A+++ service. Very prompt & well packaged. Great Communication, Thanks a lot!!! Buyer = johnk941 on Jul-28-05
Beautiful set! Prompt shipping and packaged for safe shipment. Thank you!
Buyer = tiakatrina on Jul-01-05
They do not come any better than this seller - items arrived in top condition A+ Buyer = gbslade20y2 on Jun-15-05
Fast delivery, excellent packaging, as described, A++ seller, recommended.
Buyer = galtamir on Jun-02-05
Item was exactly as represented and arrived, cross country in one business day. Buyer = philstahl17 on May-04-05
Arcaze is the gold standard for slide rules! A+++ transaction. Highly recom'e Buyer = glory-too on Feb-24-05
BIDDERS BE AWARE!!!!
DUE TO A RASH OF "CRAPOUTS" (bidders who change their mind after winning an auction) I AM NOW FORCED TO FILE A NON-PAYING BIDDER CLAIM ON THE 8th DAY FOLLOWING MY AUCTIONS.
ALL OF MY AUCTIONS REQUIRE AN INITIAL CONTACT WITHIN 3 DAYS AND FULL PAYMENT WITHIN 7 DAYS. ONCE FILED, I IMMEDIATELY RE-LIST THE ITEM.
I WILL NOT CANCEL THE CLAIM AFTER FILING.
As a good seller, I leave positive feedback as soon as payment is received. Too many sellers will only leave feedback after receiving same. (that's just not right) I usually won't deal with a seller who has 500 feedbacks received and only 6 that they've left. tsktsk
The statement above is my true feelings. Unfortunately, there are individuals out there who take joy in leaving NEGATIVE feedback just because I've already left positive feedback. So from now on, I can only leave feedback in response to yours. This is crap but absolutely necessary. Sorry.Shipping?? I always ship domestically
by USPS Priority Mail (unless I specify otherwise).
I always pay for Delivery Confirmation and post the tracking number on our transaction link.
about "arcaze"
I am a retired Mechanical Engineer. I keep busy with an "at home" consulting service in Canonsburg, Pennsylvania. (hometown of Perry Como and Bobby Vinton). I needed something to keep me out from under foot - "VOILA!! - EBAY" My first listing was an old Pickett 101C slide rule - listed it for .99 and sold it for $61. I figured, "Now, that's something I know about". The rest is history. SLIDE RULES have always been my hobby. Now they are also my passion.
To protect bidder privacy, when the price or highest bid on an item reaches or exceeds a certain level, User IDs will be displayed as anonymous names. For auction items, a bold price means at least one bid has been received.
Note: Anonymous names may appear more than once and may represent different bidders.