Due to the complexity of shipping, payment methods, and items offered we have chosen to post a single terms page which we believe will answer your questions that are not directly related to a specific auction or store listing. This makes our listings load faster and provides a more enjoyable experience for you.
Flat Rate Shipping
Unframed Art: We ship your art in a sturdy mailing tube by USPS Priority Mail with delivery confirmation and insurance included. Once your payment is received, item(s) will be processed and shipped within 3-5 business days, weekends and holidays excluded. Please understand that once your item(s) has been shipped we have no control over the delivery time.
United States:
1 to 3 prints: $9.99 total S&H ( unless other amount specified )
4 to 5 prints: $12.95 total S&H ( unless other amount specified )
All Other Countries:
1 to 5 prints: $ 24.95 total S&H ( unless other amount specified )
Framed Art & Home Decor: We ship small items by USPS Priority Mail with delivery confirmation and insurance included. Larger items are ground shipped by either DHL , FEDEX or UPS and include delivery confirmation and insurance. At this time we do NOT ship internationaly on framed art or home decor. Once your payment is received, item(s) will be processed and shipped within 3-5 business days, weekends and holidays excluded. Please understand that once your item(s) has been shipped we have no control over the delivery time.
United States:
Flat Rate listed on Item ( Shipping discounts on multiple items purchased.)
All Other Countries:
Not available at this time
Payment Terms
United States: We prefer PayPal, but will accept money orders.
All Other Countries: We accept PayPal Only !
Payment required within 7 days of purchase. Please keep this in mind if paying by money order, we do not accept money orders form international buyers. After 8 days a second invoice will be sent. After 10 days a non paying bidder report is filed with Ebay. After 20 days your order will be canceled and a non paying bidder strike is issued.
Yes - All items won within a 5 day period will be combined and receive shipping discounts. Please wait for our automated system to send an invoice to your registered Ebay email account before paying. This will ensure your shipping discounts and order totals are combined. Remember, If you use Ebay's checkout system to pay each item individually as you bid on them this will appear as multiple paid orders and you will not receive shipping discounts. To get combined shipping you must wait for ALL items you've bid or purchased in a 5 day period to end prior to paying.
This is special note for AOL and other customers using spam blocking on their email. You may find you haven't received our invoice due to your ISP / Provider / AOL placing our emails in your spam folder. We send email from the domain granitestateart@gmail.com. Please adjust your spam settings accordingly or check your spam folder as many times our invoice gets tossed in the spam pile. You can always contact us if you haven't received your invoice and we'll gladly resend it.
Do you send an invoice?
Yes - within 12 hours after each auction you've bid on ends you'll receive a full invoice which contains the most recent auction plus all other unpaid auctions or store purchases. This invoice has full payment instructions including our address for sending a money order, and also a link to pay using Pay pal.
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