CUSTOMER SUPPORT WEBSITE : www.safebuymedia.com/ebay <------------------- Automated order lookup
CUSTOMER SUPPORT MAILBOX : Included in every email we send you
Please use the 2 methods above to contact us. Due to the large amount of items we sell our public ebay email address is usually overflowing with spam, phishing, scammail etc...
Store Policies
To make your purchase as easy as possible, please refer to our store policies listed below.
Payment Method - BEST-BUY-BOOKSHELF gladly accepts PayPal® and through paypal Visa, Master Card, Discover.
Customer Service/FAQ's
Why Buy from BEST-BUY-BOOKSHELF?
We are a committed to providing the best shopping service possible – not only do we have a fantastic positive feedback rating, we also have the best selection of low priced DVD's, books and more, often with low reserve and buy it now prices.
Service
We guarentee delivery of all our items. We believe every customer should receive the item they paid for and do our level best to ensure this. We will reship the item to you or provide you with UPS or USPS tracking proving delivery of the item. Please do not worry that you will not ever see your item. If a glitch has occurred somewhere we do our best to track it down and correct the problem. If you did not receive the item you purchased please contact us at our [EBAY APPROVED] customer support website for quickest resoution.
www.safebuymedia.com/ebay
Selection
We have the one of the largest selection of media items you will find on eBay and we also carry some rare media items you we had be hard pressed to find anywhere else but on ebay! All items are brand new unless specified otherwise.
Satisfaction
Customer satisfaction is our #1 goal! We take pride in having an above 99% positive feedback rating – treating our customers with respect and providing outstanding service is the key.
Shipping
Continental USA SHIPPING ONLY. (Unless specified in auction we cannot ship AL/HI).
Shipping insurance is also available for a $1.00 fee. All items require a physical address for delivery. Unfortunately, we are unable to ship eBay auction items to Guam, Puerto Rico, or the Virgin Islands at this time. Items purchased on eBay must be delivered. You can not pick up an eBay item in our store.
All expedited shipments must be signed for by the customer at time of delivery.
Return Policy
We will gladly accept a return of any item purchased from BEST-BUY-BOOKSHELF provided:
You contact us within fifteen (15) days of receipt of the item
The item is returned in the original packaging and in like-new, resell condition
All product manuals, accessories, etc. are included
Please note: Defective merchandise may only be exchanged for an identical item.
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