We've been selling online since 2002. We are located in the Pacific Northwest, between Seattle and Portland. Customer satisfaction has always been our commitment and is the core value of our company.

How do I purchase an item?

To purchase an item on eBay you either 1) need to bid on the item within an auction setting (and win the auction with the highest bid) or 2) click on the "Buy It Now" button in a fixed price setting. You will then be notified within 24 hours via email with instructions onhow to complete the transaction.

What is your Shipping Policy?

US Postal Service 1st Class Mail, Priority Mail & FedEx Ground.

What is your Return Policy?

For all returns that fall under our 30 day Money-Back Guarantee policy we will only refund the product amount and not the shipping amount. However, if your item is defective and you wish to return it rather than replace it we will refund your entire purchase price as well as provide for return shipping of the defective item. If you have questions regarding your order or warranty, please contact us at betterexperience@rhctrading.com or by phone 360-748-0339.

What Kind of Customer Service help do you offer?

If you have questions regarding your order or warranty, please contact us at betterexperience@rhctrading.com or by phone 360-748-0339.