Terms and Conditions (For full terms and conditions please read terms and conditions on website summery below)
We are proud of our long term sales record on ebay with 100% Customer Satisfaction.
Vouchers are for 2 people sharing a Cabin, If only one person is travelling there is no refund offered or option to split.
Unfortunately Cruise Companies charge a surcharge for single occupancy which makes the cost to us more or less the same as double occupancy.
Cabins on most offers are surplus group space and number of cabins are limited.
No partial refund given for a voucher under any circumstances for instance when is used on a lesser value category for example using a Diamond voucher to purchase a Platinum cruise.
Cruise Offers published on the website are updated on a weekly basis and during that week an offer can become sold out and we are not in any way responsible if this occurs.
All Offers are limited to a maximum of 2 cabins per voucher holder/Household/Family unless specifically agreed beforehand by Cruisedirect UK Ltd/Cruisevoucher staff
Holders Of Multiple Vouchers may only book 1 offer every 30 days regardless of number of cabins agreed on said offer.
Popular Offers such as Alaskan, Transatlantic and Disney Cruises will be limited to 1 cabin per voucher holder/Household/Family unless specifically agreed beforehand by Cruise direct UK Ltd/Cruisevoucher staff.
Unless otherwise stated all Gold/Platinum/Diamond Voucher offers are for Inside Cabins.
All Cruises are on a cruise only Basis no air fares or transportation to/from embarkation/disembarkation ports is included. .Passengers are free to make their own arrangements.
Vouchers are non-refundable once purchased
Unused Vouchers are transferrable for a service/shipping charge, once transferred the original expiry date is still In effect and cannot be extended..
Frequently Asked Question:-
Q. Can People from other Countries besides UK use vouchers?
A. Yes We have sold hundreds of vouchers all over the world and are happy to deal with any country.
Q. I Have seen your Diamond offers do you auction Diamond vouchers?
A. We sometimes Auction Diamond Vouchers but if you win 2 Platinum vouchers on ebay they can be redeemed against 1 Diamond offer.
Q. Is Airfare to and from Embarkation/Disembarkation ports included or Transportation?
A. All Offers are on a cruise only basis you are free to make your own arrangements. |