Sale Terms & Policies

(Please read carefully before placing your bid or order)

1. Please be sure that our auction or eBay store item will meet your needs before you bid, as the sale is considered final, we guarantee product delivered and working as promised.

2. We only accept credit card through Paypal or post office money order.

    

3. PAYMENT MUST BE RECEIVED WITHIN 3 DAYS AFTER AUCTION CLOSES. YOU WILL BE NOTIFIED WITHIN 24 HRS.

    

4. If the payment has not been received 7 days after auction closes, a non-paying bidder alert will be filed.

    

5. ALL Auction or eBay store items are not refundable.

    

6. California residents have to pay 8.25% sales tax for auction item only.

    

7. We accept online order only. All our products must be shipped by FedEx, UPS, or USPS. Currently, we do not ship internationally.

    

8. Item will be shipped within 2 business days via FedEx Ground upon receipt of certified funds. The Shipping cost listed is for the contiguous 48 United States only and is not refundable. We do not ship to APO, FPO, P.O. BOX or Non US address. Tracking numbers will be sent by the shipping UPS or FEDEX.

    

9. We only ship to a confirmed address which has to be shown in PayPal's transaction if you pay us through PayPal by using a credit card. If the shipping address is different from the billing address, please contact your credit card company to add the shipping address as the second address and pay us through PayPal by using the shipping address. If you have any problem regarding to this issue, please feel free to contact us. We will be glad to help you.

    

10. Please carefully check up the package and product before the freight carrier leaves. Damaged shipments from handling must be claimed with the freight carrier. If any cartons or parts are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the freight carrier has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We cannot be responsible for damage caused by the freight carrier if it hasn't been noted on the freight bill. Purchasers will be responsible for shipping costs associated with damaged part replacements. If you have any question regarding to this issue, please feel free to contact us. We will be glad to help you.

     

11. If a product appears to have a manufactures defect, please e-mail us for instructions with in 3 days after you received it. Do not return Items to us without receiving instructions. If an item is to be returned to us due to manufactures defect, you must first receive a Return Authorization Number. No packages will be accepted without a Return Authorization Number written clearly on the box. You will pay for shipping the defect product to Us.

     

12. The manufacture and us are not responsible for damages incurred because of improper assembly. For the safety reason, the manufacture and us are not able to provide any assistance with assembly or any help with the instruction manual. Most of the major parts have been pre-assembled before shipping out. If you really don't know how to assemble it, I strongly recommend you to contact your local bicycle shop for assembly assistance.

     

13. The manufacturer's warranty:

    A. Sixty-days against frame failure.

    B. Thirty-days against parts failure. The manufacturer will replace any parts fails during warranty period. The both way shipping fees will not be covered by the warranty.

    C. Unless otherwise provided, the sole remedy under the above warranty or any implied warranty is limited to the replacement of defective parts with those of equal or greater value at the sole discretion of the manufacturer. You will be responsible for labor and shipping costs associated with warranty replacements.

     

14. Items not covered by warranty after the sale:

     

    A. Any scratches or dents to frame or any part.

    B. Rips in seat material.

    C. Flat tires.

    D. Missing nuts or bolts.

    E. Gear or brake adjustment.

    F. Any alteration made or aftermarket part installed on bike by customer.

    G. Wear and tear to bike, tires or components.

    H. Damage as a result of any bike accident.

    I. The manufacturer does not warranty frames, forks or parts damaged from use, misuse, crashing, racing, jumping, stunt riding, improper maintenance, neglect etc.

     

15. we reserve the right to reject bids from bidders with an excess number of negative feedbacks in their feedback profiles.

16. Known liability insurance arranged by manufacturers.