LIMITED TIME EBAY SPECIAL
"DIRECTOR'S PRICE CUT!"
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ABOUT BLOCK BUSTER COSTUMES
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OSCAR'S
PICKS
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Block Buster Costumes is eBay's emerging leader in Halloween sales. At any given moment we have 10s of 1000s of popular items in stock in our Largo, Florida warehouse.
We partner with the ChannelAdvisor to ensure that all eBay purchases will meet and exceed your every expectation! We also partner with the USPS through industry leading integration software to ensure that all orders are shipped as quickly as possible, often within 24 hours of payment confirmation.
We are adding to our eBay listings all the time. Once feedback permits we will launch our eBay store, so check back soon! |
Harry Potter Costumes
Star Wars
Costumes
Hero & Villian Costumes
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Our Brand Promise
BlockBusterCostumes offers the very best shopping experience available on eBay and elsewhere - period. Beginning with order selection, we will always have the very latest, greatest and best costumes, accessories and decor. All items advertised are in stock, and shipped within 24 hours. Our total systems integration ensures 100% order accuracy, provides superior time-in-transit with the USPS by utilizing bar-coded processing and 9-digit zip codes with carrier routes, ensures that tracking information is Emailed to all domestic customers at the time of shipping, and allows you to monitor your purchase right up to your front door! What is more, our customer service has more than 10 years selling experience and a lifetime of buying experience - so they know how you want to be treated, and how to make it happen. |
Buy with Confidence
Since March 2007 Fox Martin Corp has operated eBay user IDs BlockBusterCostumes, NationalCountryFlags, and BlockBusterClearance. In that time we have completed greater than 8000 transactions, with 100% positive feedback rating in each account. You may wonder how that is possible since we have to rely on 3rd parties such as the United States Postal Service to deliver our packages, but the answer is surprisingly simple. We accept that mistakes happen - on our part, on our partner's part, and even on our customer's part - And we do our very best to make up for them to ensure that our customers are not inconvenienced any more so than absolutely necessary. By definition eBay is a shared risk environment, but we promise our customers that we will meet them 1/2 way or more with any issues that do occur. |
Our Fulfillment Guarantee
Our dedicated shipping center in St. Petersburg Florida is just that - dedicated. 24 hours a day, 7 days a week, they work on nothing but coordinating and fulfilling our orders, making sure that our customers are happy people. Their devotion allows us to boldly guarantee service levels that others only dream of: No matter who you are, what you purchase, where you live, what you pay, or anything else, your order will be shipped within 1 buisness day. Wow - wouldn't it be nice if everyone could say that. What is more, all domestic purchases include USPS delivery confirmation (online tracking) that is Emailed to the customer's registered Email address at the time of shipping. Talk about peace of mind. There is so much more to say about fulfillment that we have included a special section below to talk about exactly why we are better. |
Why We're Better
We hope that you have some time to dedicate to reading this, because you won't believe the list of attributes that go into ensuring that your purchase expereince is the very best that you have had on eBay and elsewhere.
It all begins with the checkout. The checkout system allows you to specify a delivery address - home or gift address - and apply that to your purchase. Once it knows where the package is going, it knows what shipping options to provide you, whether you have to pay tax (Florida residents), and where to have the package shipped once the payment is received and processed. All customers must complete the checkout, and can then make payment via any payment platform accepted on eBay (currently PayPal).
Once you have completed your payment, you will get a payment confirmation Emailed to you. If you are paying with Paypal you will also get a paypal Email confirmation, but we highly encourage you to ignore that - because again, we are better. The payment confirmation you receive from us will have the ACTUAL address you specified for shipping, and the ACTUAL amount paid for shipping, insurance, and tax if applicable. At current paypal is unable to provide this level of detail, so their Email will always have your registered address, and anything that is not 'item cost' is grouped into 'shipping'.
Your order will download that night at midnight, and be processed on to a picklist printed directly at the warehouse. This ensures 100% order accuracy because there is no manual manipulation of data - it flows directly from the checkout to the warehouse. That is one reason it is CRITICALLY IMPORTANT to ensure that everything listed in your checkout and the order processing Emails is accurate.
From there your order will be professionally picked, packaged, and shipped on the following day. The staff at our dedicated shipping facility will carefully determine the appropriate packaging to meet any special needs for your parcel, and where possible, parcels are actually upgraded at no cost to you. While we do not tout this in our postings because it would be difficult to explain to non-qualifying customers without causing them to feel left out, the actual cost difference between a 1-2 pound Pacel Post package and a 1-2 pound Priority package is minimal. Since we are going through all this trouble to make sure this is your best transaction ever, we thought what the heck - we'll just ask the warehouse to upgrade any qualifying order.
What happens next is actually the most impressive part. Our system downloads the address you entered in checkout, compares it to the USPS database of deliverable addresses, and actually corrects and spelling, formatting, and other obvious errors. "Hwy" becomes "Hightway", "8 st s" becomes "8th Street South" - and actually based on your zip code if you had just put "8 st" it would know that it should be south and again, it would change to "8th Street South". That might seem a little silly at first, but the first time it saves you from getting a returned package you'll realize exactly how spectacular it really is! The other thing it will do is pull the full 9-digit zip code (did you even realize you have a 9-digiti zip code???). So "90210" becomes "90210-2386" or some such number. And you ask why that is important? Because that is the carrier route, and it actually enables the USPS to sort your package more quickly, shaving up to an entire day off the delivery time! And once we have gone through all that trouble to save that time, we figured we might as well go the whole 9-yards, and we barcode the whole thing. Again - what does that do? It makes it so that the USPS can actually automate the sorting of your package entirely, which again saves up to an entire day off the delivery process. Yes, wow again. While we ALWAYS recommend upgrading your shipping service if there is a critical timeline looming, for shipments without dire deadlines, it is great to know that many of our Parcel Post shipments are actually delivered before our competitions' Priority packages! |
Customer Care
Our primary goal is to make your purchase as enjoyable as possible for you. To accomplish this goal, we have automated our operations and customer care to a high level. Answers to the most commonly asked questions can be found below. For clarification of any points, please Email us by clicking here. |
Payment & Checkout
All purchases will receive instant notification from to your eBay registered Email address, and a request for payment. These notifications can be blocked by anti-spam measures, so we encourage all customers to immediately go through the checkout using the link provided in the postings and websites. We are pleased to accept Paypal. For other payment methods allowed for on eBay, please contact us. Please note that we cannot accept payment methods outside the eBay safe payments policy. Credit cards such as Visa, MasterCard and American Express can be processed via Paypal. |
Shipping & Tax
Each eBay posting has specific shipping alternatives listed. Our shipping costs closely match those incurred for packaging, labor, and postage charges. All packages ship from our warehouse in Largo, Florida, via USPS. You should receive notification of package shipping within 1-2 business days of making your payment.
Please choose the alternative that best suits your need upon checkout. Once a shipping method has been entered it cannot be changed, so if you find that you require the item more quickly please consider purchasing another one and specifying the appropriate shipping.
Being located in Pinellas County we are obligated to charge the 6% state sales tax as well as "The Penny for Pinellas" 1% sales tax to state residents. Please note that this is a legal obligation, as this transaction will be deemed to have occured in Pinellas County. |
Combined Shipping Discounts
It is our pleasure to offer combined shipping discounts! We want you to come back and shop as often as you like, and this is our way of showing our appreciation for your business. When purchasing more than 1 item, shipping will be charged as full price for the item with the most expensive shipping charge, and additional item shipping charges will be discounted by 50%. This offer is extended to all customers, domestic and foreign, for all shipping services. On large international orders this means that we actually lose money on the shipping, but since that is the only way to ensure that all other purchases are treated fairly, we are quite comfortable with that. |
Terms of Sale
All sales are considered final. Block Buster Costumes may choose to accept back returns for exchange at its sole discretion, but is not obligated to do so under any circumstances. We will do our best to work with our customers, and we ask that our customers work with us in arriving to a fair conclusion to any and all potential issues. |
Returns & Exchanges
Due to restrictions with credit card processors, we are unable to offer any refunds. In certain situations exchanges may be facilitated at the expense of the customer - Please Email here for more information. |
Feedback Policy
Your satisfaction is our top priority, and we need your 5-star feedback. If you are dissatisfied for any reason please let us know before resorting to neutral or negative feedback. Believe it or not, anything less than 5 stars is damaging to our ratings, so please help us continue to help you. Your concerns will be addressed. Positive feedback is left for our customers automatically upon receipt of their positive feedback. Neutral and negative feedback comments ARE NOT necessary. We will always go above and beyond to fulfill our commitments, but because we rely on the USPS and other partners there is always a chance that something will go wrong. In those cases, just let us know and give us an opportunity to correct the problem. |
Privacy Policy and Security
Our Privacy Policy is designed to assist you in understanding what information we collect, how that information is treated, and protected.
When you purchase from us on eBay, you will have a number of options for making payment. If paying online, Paypal and other eBay approved options are options that will process credit card payments, and we encourage you to read the security and protection policies of these two service providers. For your convenience we will provide a summary below.
Your confidential financial information is kept secret from us at all times. Paypal does not disclose any sensitive customer information to us for any reason. Your credit card or banking information is fully protected by Paypal.
The information we do collect for fulfillment purposes includes your address, and contact information. Your address will only be used for the fulfillment of any orders you place directly with us, and your contact information will only be used for critical correspondance like order updates and other communications that are in line with bringing you great value and outstanding service.
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FAQ - FREQUENTLY ASKED QUESTIONS
At Block Buster Costumes we want to ensure that you have access to any and all information you may want to know. To this end we have developed our automated communications function for order confirmations and shipping status updates, as well as the comprehensive resource list above. Still, we recognize that some people want to know more! The following addresses our most commonly asked questions, and will be updated periodically. |
How can you sell so cheap?
We have a global network or manufacturers & importers working to bring you the best pricing possible, and also source deals from overstock, bankruptcy, and other liquidation opportunities!
What is the condition of the products you sell?
All of our items are new in package, directly from the manufacturers.
I have purchased or won the item - Now what?
Go on through the checkout at your earliest convenience. All information is provided for you there.
Can I buy more of these at the same price?
Yes and no. You can win another item for the same price if you like, or you can purchase immediately through our eBay stores.
What payment methods do you accept?
We are pleased to accept Paypal for our eBay sales.
Do you combine shipping for multiple auctions?
Of course! We want you to buy as much as you like, and tell everyone what a great deal you got! Items will be combined in the checkout and discount applied at that time. PLEASE DO NOT MAKE PAYMENT UNTIL YOU HAVE PURCHASED ALL OF THE ITEMS YOU WOULD LIKE.
What are my shipping costs?
Shipping charges for all perchases are listed in the shipping sections of the posting or shopping carts. Please carefully choose the appropriate shipping method from the options available at checkout because it cannot be changed after payment. Remember to purchase insurance if you are interested in that option also.
How long does shipping take?
Almost all of our orders ship within 2 business days of purchase. We do rely on the USPS for pick-up and processing and mistakes can happen, but if you have not received confirmation of your shipment within 3 business days please contact us here.
Do you charge sales tax?
Sorry - Sometimes there is just no way around it. We charge in-state residence the Florida sales tax, and the Penny for Pinellas tax.
Why didn't I receive an invoice or other Emails?
Welcome to the wonderful world of spam blocking. The easiest thing for you to do is initiate the checkout from the posting, send us some Emails, and add the Email domain blockbustercostumes.com and the address Questions@BlockBusterCostumes.com to your safe sender list (whitelist). |
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