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Phone: 01865 594759
Postal address for returns & exchanges:
Andover Online Trade
PO BOX 545
ABINGDON
OX14 9DP
Bulk purchases: Please contact us by phone with any questions relating to your purchase. We are happy to provide discounted pricing for volume purchases.
Business registered address: Home Farm Cottage, Abingdon, Oxon, OX13 5PX.
Refund policy: Our 30-day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item. Clothing, shoes, jewellry and apparel must be returned in its original condition, with any tags or packaging originally included. We do not charge additional postage charges for exchanges. For all returns, the customer is responsible to pay for return postage, except where the item is faulty or not as described. The customer is responsible for insuring the return parcel and should send it by recorded delivery.
Privacy policy: Personal and financial information shared with us is used solely for rendering sales and service solicited by our customers, and is not shared with or sold to any third party. Credit and debit card information we receive through phone payments or other means is entered directly in to our merchant service's secure card processing system and is not stored by us in any form. We do not store any customer financial information.
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