About Me
|
Welcome! Thanks for stopping by. We sell cool things for yur home and active lifestyle. We have been selling on Ebay since 2002 with excellent customer service, products and positive feedback. Be sure to browse our selection of camping gear, cycling seats and racks, collectibles and home decor ideas for all your fun time needs. We combine shipping on all of your items. and have a 100% Hassle Free Return Policy.
 |
 |
 |
Brands 101 company.
Credit cards and Paypal will be billed as Brands 101. |
|
Exchange an ItemMost items can be returned within 30 days of delivery date. All must be in original packaging. Refunds are for the item cost and not shipping or handling costs. We do not have restocking fees. All items must be returned with all parts and original packaging to receive credit.
Returns
- Click here to send a RMA Request. Please include order # and item name you wish to return.
- We will respond with a Return Merchandise Authorization (RMA) number and provide you with the proper return address.
- The RMA number must be written on outside of box for credit.
- For your protection, package should be tracked and insured with carrier for full purchase amount.
- Refunds are processed upon return and inspection of the item via the same method of payment.
The following items (Costumes and Clothing) are only returnable if in original and un-opened and sealed packaging.
- Undergarments, Socks and Stockings.
- Shoes and Boots. Un-scuffed and unworn. Do not walk a mile in shoes and try to return them.
- Makeup (any cosmetic.)
- Masks, Wigs, Beards, Facial Hair, Eyelashes, Teeth and Fangs, Prosthetics.
- Costume Patterns.
- Clearance items.
- Any item that has been used, worn or altered.
Any Mask, Wig, Beard or Facial Hair, Teeth, Fangs or Prosthetic that is only in a zip lock bag or not in a factory sealed bag or container are not returnable. (Must be factory sealed for return.)
The following items are not returnable.
- Special Order Items.
- Mascots
Exchange an Item
Please follow the directions below so we may provide you with a smooth exchange process.
- Click here to send a Exchange RMA Request. Please include order item # and item you wish to return.
- We will respond with a Return Merchandise Authorization (RMA) number and provide you with the proper return address.
- The RMA number must be written on outside of box.
- For your protection, package should be tracked and insured with carrier for full purchase amount.
- Refund is for item cost only and does not include shipping and handling.
- FOR COSTUMES: Please order the costume you would like as a new order. This insures we have the costume or item is in stock and ships promptly to you.
Shipment Error
Should you receive a wrong or defective product. First, we apologize for this. Please follow the Shipment Error Return Terms below so we may provide you with a smooth return/exchange process.
- Click here to send a Shipment Error RMA Request. Please include order # and item you wish to return.
- We will respond with a Return Merchandise Authorization (RMA) number and provide you with the proper return address.
- The RMA number must be written on outside of box.
- For your protection, package should be tracked and insured with carrier for full purchase amount.
- Refunds are processed upon return and inspection of the item via the same method of payment and include original cost and return shipping.
- Shipping receipt must accompany the damaged or defective item. (Place inside package.)
- Return shipping method must be: FEDEX ground or UPS ground or Postal Service Priority or First Class. We cannot reimburse any other expedited shipping costs associated with the returned product. So please do not ship any items express or next day or any expedited shipping method.
- Please order the costume you would like as a new order. This insures we have the costume or item is in stock and ships promptly to you.
- FOR COSTUMES: Please order the costume you would like as a new order. This insures we have the costume or item is in stock and ships promptly to you.
Contact Us
For any other concerns please email us. Click here to Contact Us. checked regularly.
Brands101 Company
1322 Aralia Court
San Luis Obipso, Ca. 93401
1-800-990-2088 Phone hours M-F 9 - 1 PST.
info@brands101.com
Important Note
Brands 101 is not responsible for merchandise that is not returned in accordance with the following terms:
- We are not responsible for carrier/mail losses when returning merchandise.
- Returned items should be packed properly, tracked and insured with carrier for full purchase amount.
- Signs of abuse or misuse will void return/warranty.
- 15% restocking fee for items outside return guidelines.
- Items not approved for return will not be credited and will not be returned.
|
) 