READ THIS:  The Fine Print (Yeah I hate these sections too, but please read, it may answer some of your questions):  Please ask all questions prior to last day of auction as all sales are final on used instruments. I realize many wish to try out instruments prior to purchase, but the only way I can continue to offer such low prices on  used instruments is to implement this policy.    Please check my other auctions this week for other musical instruments!!

GENERAL SHIPPING POLICIES:   I conduct business and ship Monday through Friday only.  If an auction ends on a weekend, rest assured, I'll contact you on the next business day.  Items paid for by paypal 3:00pm CST will usually be shipped same business day, all other receipts will be be shipped next business day following receipt.  Large musical instruments may require a few extra days prior to shipping to find an appropriate and safe shipping box.  Multiple instrument purchases are not eligible for combined shipping discounts. International shipments may require a couple of extra days to ship due to the extra time involved with picking and getting to the best carrier to ship your package.

SHIPPING FEES FOR INTERNATIONAL AND OUTSIDE CONTINENTAL US: Shipping may be substantially more than continental rates (upwards of ten to fifteen times in some cases.  If this is not acceptable, please don't bid)  We try to find the least expensive shipping option for international customers.  Insurance REQUIRED.  If shipping by UPS, first $100 of insurance provided, final values over $100 to $300 are $1.50, Values over $300 are $0.40 per $100 of value plus $1.20.  Insurance by other carriers varies depending on the service provided. NOTE: I will NOT under any circumstances falsify custom forms or lower the value of the instrument for International shipments, so please don't ask. If you cannot or otherwise don't want to pay the tariffs, perhaps you should not bid.  Email me for estimates, but please note these are estimates, and the final shipping price may be slightly higher or lower due to the actual box and packing material used.  I do not pre-pack these items in the event a potential bidder wishes to see additional photographs or has other questions.  Thanks for your understanding .

PAYMENT:  Payment to be made via Paypal only.  I will NOT accept personal checks.  International bidders MUST pay by paypal, NO exceptions.  Payment must be received within 10 days or negative feedback will result.

CONTACTING ME:  I transact all business via email, no phone calls please.  Remember, if there appears to be difficulty receiving email, check your junk and spam filters, or send an email through eBay's Contact Member feature. 

FEEDBACK:  I participate in ebay's feedback system and encourage you to do the same for me.  I leave feedback immediately following successful payment of an item.
RETURN POLICY: Unless otherwise specified, all items are sold as-is with no returns accepted (see the exception for New Instrument Trial Policy below).  In the event I have made an error in the listing, I will accept a return.  I will not give refunds if you do not like how a particular mouthpiece, or accessory performs.

USED INSTRUMENTS: If an auction is advertised as a used instrument, This instrument is not covered by the original manufacturers warranty.  

NEW INSTRUMENT TRIAL POLICY: NEW instruments (only) come with a three day trial period.  Should you decide you are not satisfied for whatever reason, you must notify me within three days of receipt of the instrument.  After the third day, the sale is deemed final.  Instrument must be returned in the same condition and with all equipment as when purchased.  Instrument must be returned to me with original packaging, fully insured, and with tracking within seven days of contacting me regarding the return.  I am not responsible for lost or uninsured shipments.  Any damage to the instrument or missing equipment will reduce refund.  In all cases refund will be made less shipping, ebay and paypal fees (if applicable), and a $50 restocking charge (regardless of reason).  There will be NO exceptions to this policy.  Positive feedback will be seen as a sign of approval of the instrument.

NEW INSTRUMENT WARRANTY POLICY:  Warranties vary by manufacturer as to what and how much is covered, but unless otherwise specified, all warranty claims must be returned directly to brassandwoodwindhorns for service.  If warranty service is needed, please email me before shipping your instrument back to me.