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I will start out by saying this: If any of my customers have ANY problems at all with the item that they win,and they would like a refund all they have to do is say something like this: "I don't really like my card, could I please have my money back?" A NASTY, HATEFUL, letter, full of threats in regards to filing a complaint with Ebay is certainly not necessary. I am a VERY easy person to work with; when I refund the money, I almost, without fail send a little "extra" to compensate for the inconvenience you had to suffer by looking at a card you do not want. Writing a HATEFUL, NASTY letter is the easiest way to get your name put on the "buyers block list", which I will do. This is NOT out of retaliation; it is because I do not need a customer that behaves in this manner. I am always courteous to my customers, I am puzzled as to why some customers feel that they must write a hateful letter FIRST, without giving me the COURTEOUSY of trying to resolve a problem without the threats and the nasty attitudes that go along with it. I am an adult, not a child.
Second: I ALWAYS try to describe my item as I see it. I DO NOT have a store; I DO NOT have a "business" outside my diningroom; I DO NOT know alot about the grading etc. of my items (although I have studied some of the definitions). I DO NOT have top quality items, nor did I ever claim to have: in regards to me DEALING with postcards and I should "KNOW BETTER" than to not mention certain conditions of my cards is a statement uncalled for. I have had cards that "looked" trimmed and found out from other customers that the card was really made that way; I have had cards "trimmed" and I have mentioned that when I see it. I also mention in my descriptions to "ASK QUESTIONS..DO NOT TAKE ANYTHING FOR GRANTED"....I have said "YOU GET WHAT YOU GET", meaning just that; in alot of cases, I don't mention flaws that you, perhaps can see, that I did not see...that is the reason I put all of that in my description. As far as throwing the cards "in the trash"; the reason I list some sorry looking postcards is because I have had customers ask me to list them because they are looking for a certain card. They keep the sorry looking card until they can find a better one to replace it. So PLEASE; DO NOT bid on any card that looks "dirty, tattered and torn" unless you are planning on replacing it and have no intentions on complaining about it.
As for my scanner: I am sorry I DO NOT have an updated scanner; one that can show ALL the flaws, all the stains, all the inperfections of my items. Perhaps one day, I will be able to afford a "state-of-the-art" scanner, but in the meantime, my main concern for today is putting food on the table for my family and buying seizure medicine for one of my children, which runs $1,203.00 a month (every month) without any insurance.
I have found in this business, you cannot please everyone. SHIPPING: I charge 58 cents (usually) to mail your cards. A couple of customers complain that I charge too much; it usually costs at LEAST 65 cents and up..Stop and figure this out: If you win a card for 95 cents and I am charged 15 cents to list it on Ebay and then I am charged 34 cents to accept your payment through paypal (which is required..new rules through Ebay) and I pay the difference in shipping, then you need to add what I paid for the card to begin with; exactly how much profit am I making? Folks, I am not getting rich or ripping you off!! I am NOT complaining, just bringing some facts to light.
I always leave feedback. I leave positive feedback for almost everyone; I do not leave negative feedback in retaliation of someone being "mad" at me, or because of some action they did not approve of. If you pay on time; or have good communication with me, or the experience of dealing with you has been good, I leave positive feedback. I am not here to tear you down or tear you apart; that is not the reason for feedback!
FOOD FOR THOUGHT:
TREAT THE NEXT PERSON THE WAY YOU WOULD WANT TO BE TREATED; SPEAK TO THAT PERSON IN THE WAY YOU WOULD WANT TO BE SPOKEN TO; FIND THE GOOD IN THE PERSON AND GIVE THEM A CHANCE BEFORE TEARING THEM APART. PERHAPS YOU MIGHT JUST FIND A FRIEND!
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