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About Me: budget-games( 9415Feedback score is 5,000 to 9,999) About Me

Welcome to our 'About Me' page



Important Notice regarding holiday season shipping times: Christmas delivery cutoff date for items shipped from our CA location is 12/15. We are unable to guarantee Christmas delivery on orders placed after 12/15. If you live close to CA, your order will most likely arrive sooner.


IMPORTANT: Make sure your shipping address specified on Paypal is up-to-date and correct. No refunds will be given for incorrect or out-of-date addresses if the item is misdelivered. Do not email us only after you had purchased and entered in a wrong address as there may not be enough time to correct it before the item ships.


Some items cannot be shipped to PO Boxes (usually specified in paragraph below main title). If you provide us with a PO Box address, your order may be subject to delays or possible cancellation.


Due to recent fraudulent purchase attempts, orders CANNOT be shipped to any other address except for the one(s) that are registered and confirmed with the buyer's Paypal account. There can be no exceptions unless otherwise stated. We will not accept requests to have orders shipped to any alternate addresses unless it is registered with your Paypal account.


US customers, pls read: Most US based orders are sent within 1-2 business days by UPS/Fedx. Delivery time is normally 2-3 business days however in some cases it may take up to 5 business days depending on your location. Orders sent from our TN, CA & IL locations are usually shipped USPS (3-6 business days). If you do not receive your order within this specified time, it is important that you get back to us ASAP on it to report a shipping problem (see further details in purple font below).

DO NOT wait 2 to 3 weeks or a month before telling us you did not receive your item. UPS/Fedx maintains tracking information only for a limited time. If you wait too long to report a shipping problem, your tracking info may have already been deleted from their system and we will not be able to find out what happened to your package.

When sending inquiries regarding your purchase, we recommend using ebay's messaging service by going to the auction you won and clicking on the 'Contact Seller' link. Pls do not send messages direct to our Paypal email address as they are only checked once per week (the person checking them does not have access to shipping records).


Additional notice regarding shipments: UPS/Fedex will assume your address is incorrect if you live in an apt complex and are not listed in the building directory (the electronic console at the front door with the names of tenants). Packages are usually held for 5 days before they are returned. To avoid delays and possible returns, pls contact us if you do not receive your order within the specified time or have your landlord update the tenant directory.


What to do if you have not received your order within the specified time frame (US customers only)

If we had sent you the tracking info through Paypal, you will need to call the carrier or go to the carrier's site (USPS/UPS/Fedex), print a copy of the tracking info and take it to their nearest facility. When dealing with USPS, you may need to ask for a higher ranking postal official if the window clerk is unable to help you.

Illegal Asian bootleg alert. Please read:

We advise our customers to be wary of illegal Asian bootleg games being sold on ebay as genuine copies. Many of these illegal games come in a foreign language and are made in sweatshop factories across Asia. Numerous reports from American computer and video game publishers point toward Thailand, South Korea, Taiwan, the Philippines, Malaysia & neighboring countries in the vicinity as major centers of pirate game production.

"Not only are more than nine out of every ten games available in these five countries illegal copies, but factories in each of these countries flood the rest of the world with pirate production of optical media and game cartridges" - Doug Lowenstein, President, Interactive Digital Software Association


The section below is for our non-US customers

It is vital that you provide us with a full and correct shipping address. Pls note that shipping is not refundable for packages returned to us in the event of non-delivery due to an incorrect address.

Please review our sales/return policy

All sales are final except for incorrectly advertised items ( eg: Final Fantasy XI advertised as Final Fantasy VII ). For computer games, please make sure your PC meets the minimum requirements for the game before bidding as we are unable to accept returns if the box has been opened.

FAQ section our Australian & UK customers


Q: How long does it take for me to receive my item?
A: Delivery to most parts of Australia will normally take between 5-7 business days. Remote regions may take considerably longer to reach. Please note that weekends are not considered 'business days'. Based on past experience, most of our customers receive their items in just over a week.

Q: I have not received my items. Please tell me what's going on.
A: Refer to answer for question #1.

Q: Do you ship to any other countries besides Australia, UK and Irleand?
A: Unfortunately our ebay auction is set up to accept customers in Australia, the UK & Ireland only. If you're located outside of these countries, pls send us an email with your purchase intent.

Q: Why have you not replied to my messages?
A: We reply to all customer inquiries within 24 hours. If you had previously sent us multiple emails inquiries and have not received a reply, it is because we are unable to check on messages sent directly to our account. All correspondence regarding your purchase must be sent using ebay's messaging service.

Q: Do you accept cheques?
A: Unfortunately we are unable to take cheques because our bank is located in the US. We do however accept international postal money orders or Western Union denominated in US dollars.

Q: Do you accept direct deposits?
A: We no longer take direct deposits because our bank has started charging a high fee for this service. We recommend using Paypal or sending an international money order instead.

Q: Will US-made games work on my Australian/Euro PC?
A: Unlike XBox, Gamecube & PS2 games, there is no PAL or NTSC issue with PC games. PAL & NTSC formats apply only to games that are played on your TV. All games we sell should work on any PC in the world, provided minimum requirements are met (mentioned in our auction).

Warning to scammers & fraud buyers

Online fraud is a serious criminal offence. DON'T EVEN THINK about bidding on our auction if you're planning on using a stolen credit card or fraud bank account. You will be immediately reported to an equivalent law enforcement agency in your area (we will be ringing them direct). All details including your name, address & telephone number will be handed over to the authorities.
The above page is maintained by: budget-games( 9415Feedback score is 5,000 to 9,999) About Me

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