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All items are sent within 24hrs upon receipt of payment
during normal business days. We offer shipping to all
states in the United States. We cannot be responsible
for lost items if insurance is not purchased. In some
case, we offer international shipping. Please refer to
each auction to determine which Countries shipping is
available to.
Payment must be received within one week of the auction
close. We reserve the right to cancel the transaction and
relist the item if payment has not been received within this
time frame. Combined shipping is available for certain
items. Please review each auction listing for details.
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We accept
NOTE: Payment must be received within seven
(7) days of auction close. Unpaid auction wins will
be forfeited after seven (7) days and a Non-Payer
report will be filed with eBay to recover the
closing fees of the auction. Payment
Instructions:
After winning an item in an auction or completing a
Buy It Now purchase, you will have two (2) check-out
options:
Pay Now: Click the 'Pay Now' button on
the top of the ad to immediately proceed with the
checkout and payment process. Select 'Pay Now' ONLY
after winning an item in auction or completing a Buy
It Now purchase.
Pay Later: If you do not wish to Pay
Now, eBay will send you an e-mail to your
eBay-registered e-mail address within 1 hour of
auction close. The message will contain a link to a
secure checkout system, where you will be able to
quickly and conveniently pay for your purchase. If
you have not received this email after the auction
close, please contact us at
support@buynewage.com with your eBay id, eBay
auction number and email address associated with
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Return Policy
Returns are excepted on unopened items only. There are
no exceptions to this rule. A 15% restocking fee will
apply to all returns. Manufacturer warranties apply to
most of our items. Please email us for an RMA number
for all returns. Our shipping department cannot accept
any returns without a valid RMA number. Buyer
Feedback
Our feedback system will automatically post feedback once
feedback has been received. In cases where buyers fail
to pay for their item, BuyNewAge will initiate eBay's Non
Paying Bidder process.Help
and Contact Us
Please view our Frequently Asked Questions. If
you have further inquiries, email us at
support@buynewage.com with your eBay auction number,
ebay id, and email address associated with this winning bid. |
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BuyNewAge.com
Please feel free to contact us. We are here to help
with your purchase.
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To protect bidder privacy, when the price or highest bid on an item reaches or exceeds a certain level, User IDs will be displayed as anonymous names. For auction items, a bold price means at least one bid has been received.
Note: Anonymous names may appear more than once and may represent different bidders.
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Go see all current items for sale by this member.
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Praise: Thank you for using our environmental friendly products! |
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Praise: FAST PAYMENT! GREAT BIDDER. THANKS!!! AAAAA +++++++ |
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Praise: Quick shipping...great product. Thank you! |
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Praise: A+ Seller, thank you for your promp shipment |
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Praise: fast easy transaction thankyou |
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User:tselah18 ( 9 ) Date:Sep-20-09 07:15:21 PDT |
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Praise: Research before buying. Works fine so far... |
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To see all feedback for this member, go to the Member Profile page.
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Be sure to ADD US TO YOUR FAVORITES LIST
Can I pay using PayPal?
We gladly accept PayPal. If you're not already a PayPal
member, signing up for PayPal is easy! It takes two minutes,
and you'll even get $5 when you complete PayPal's new
account bonus requirements. To learn more, or to get
started, visit PayPal's website at: www.paypal.com. Once you
have joined PayPal, you can send your payment by entering
our e-mail address in the "Recipient's E-Mail" field on the
"Send Money" tab of PayPal. Please send payment to our
account name: Please make sure you supply us with all the
information we'll need to properly ship your item! Payment
must be confirmed.
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What other methods of payment do you accept?
We accept Paypal, personal checks, cashier's checks and
money orders.
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Can I pay by C.O.D.?
Sorry, we do not accept C.O.D. payments at this time.
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If I pay with PayPal -- will you ship to an unconfirmed
address?
Sorry, we will not ship to unconfirmed addresses as a
general rule. Please contact us for further details. If
you have any questions about how to confirm your
address, please visit PayPal's help center.
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Do you ship internationaly?
Certain auction items are available for International
shipping. Please refer to each auction listing for
details.
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What happens after I have paid for my
item?
Orders are normally processed each day Monday thru
Friday. Usually, if your payment is received after 3:00
P.M. E.S.T. or on a weekend, it is processed on the next
business day. Within hours of processing your order, we
pick out the items you have selected and prepare them
for shipment
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When can I expect my order to arrive?
After your order has been processed and shipped, it
usually takes 1-6 business days to deliver. If you need
your item faster (or even overnight!), expedited
shipping is available at an additional cost. Please feel
free to contact us for express shipping quotes.
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How much are the shipping fees?
The shipping fees for all of our products are clearly
stated in each auction listing and on the checkout page.
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Do you allow local pickup at your location?
We do not support pickup requests.
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What do I do if my package was lost or
damaged?
If a package arrives damaged, please hold onto the
merchandise and all packing materials until advised
otherwise. Contact us immediately. If your
shipment does not arrive when anticipated..
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I still have a question. How can someone
assist me?
If you have any additional questions or comments
please don't hesitate to contact us. We try to answer
all e-mails within 24-48 hours. You may also email us at
support@buynewage.com . Our office hours are 9:00 A.M.
to 5:00 P.M. Monday thru Friday, E.S.T.
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