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To visit www.ChristmasCentral.com, Click Here
To chat with ChristmasCentral.com live, Click Here
About Us |
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We’ve been in business for over 30 years – bringing folks great products at exceptional savings!
Gordon Companies Inc, is a family owned and operated business founded in 1977. For over 30 years, we have established long-standing relationships with suppliers worldwide enabling us to bring our customers top quality merchandise at tremendous savings. As a result, we have become a premier online retailer.
We offer over 10,000 unique items from home décor, patio furniture to candy and much, much more! No one can resist purchasing what has made us famous—the world’s largest inventory of unique and often hard-to-find Christmas and seasonal items. Our largest division, www.ChristmasCentral.com ships more artificial Christmas trees and holiday decorations from one location than any business in the United States.
We add new merchandise daily so please visit us often!
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Customer Service |
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We strive at all times to provide ‘white-glove’ service to all of our customers. You will find our customer service staff to be knowledgeable, courteous and professional. Our friendly and helpful staff are quick to acknowledge any mistakes and will work tediously to make things right!
We understand that online transactions can be frustrating at times if something goes wrong. Please know we will work tirelessly to make our transaction with you as smooth as possible. At all times, you will be treated with dignity, respect and care. We listen and keep our promises.
Contact us (please include your eBay transaction, auction or item number):
Contact Form: Click here to contact us
Our Email Address is: Sales@ChristmasCentral.com
Live help chat is available: Click here for live help
Phone number is: (716) 706-0320 or 1-800-433-0038. Office hours are Monday - Friday from 9am - 8pm EST. Please ask for a ChristmasCentral.com Representative.
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Checkout |
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After winning an item in auction or completing a Buy-It-Now purchase,
you have two check-out options:
Check-Out
Now! Click on the Check-Out button on any listing page or click here to immediately proceed with the
checkout and payment process. You will be able to complete your
payment and finalize your purchase without waiting for the winning bidder
email confirmation.
Check-Out Later: If you are bidding on multiple auctions we ask that you please wait until all the auctions are completed before you checkout.
This will ensure you receive a combined shipping discount. Checkout is required within 7 days of the first auction close date.
If you do not choose to Check-Out Now, you will
be notified via e-mail that you are the winning bidder. There is no
need to contact us to arrange payment. We will automatically send you
an e-mail within three hours of auction close. Our message will contain
a link to our simple and secure checkout system, where you will be able
to quickly and conveniently pay for your purchase.
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Payment |
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All eBay sales are final, we do not accept Buyer's Remorse returns! Please take a moment to review our transaction guidelines and contact us with any questions prior to bidding on or purchasing our merchandise on eBay.
We accept
Visa, MasterCard, Discover, American Express and PayPal as forms of payment. Payment must be made within 7 days of the auction close date. If payment is not received within 7 days, then the item will be relisted and you will receive an unpaid item strike.
MULTIPLE AUCTIONS WON We love to combine shipping on multiple auctions won to save you money. If you are bidding on several auctions that all end within 7 days of each other, please wait until they are all finished and then go through checkout once.
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Packing & Shipping |
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We offer a flat shipping rate of $7.00 for those that reside in the lower 48 states. This flat rate applies to any and all items in a single checkout transaction. Purchase as much as you like and you will pay $7.00 for shipping when you do a one-time, combined checkout. Express shipping does not apply.
This offer is based on combined orders. If purchasing multiple items from auctions or the Buy It Now feature, please wait until you are finished shopping to go through the checkout. This is where everything will be combined and you will get your shipping promotion.
If you do not live in the lower 48 States, we are happy to combine multiple purchases so you'll receive a discounted shipping rate. You must complete our checkout after all auctions have closed, and/or all Buy It Now's are finished in order to receive the discounted total.
Our shipping team members are experts on packing delicate and fragile items and we use first quality shipping materials to get your purchase to you safely. Our team will carefully pack and ship your purchase to assure a safe arrival.
Items are shipped in 1-2 business days after payment. We ship via UPS and you will receive an email confirmation with your tracking information. Insurance is automatically included at no extra charge. Sorry, we do not ship to PO boxes or APO/FPO addresses.
Canada Shipping Information
Christmas Central has partnered with Fed Ex to allow our Canadian customers to place orders and have them shipped to them in Canada for one low price. Shipping to Canada is $17.00 plus an additional 12% tax. Our low Canadian Shipping rates include all duties, taxes, brokerage, shipping and handling charges. Click here to learn more about Canadian purchases.
We are proud to ship to the world
Click here for details on ChristmasCentral.com's International Shipping Policy.
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