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Thanks for checking us out! Since you're spending your hard earned money with us, we thought we'd tell you a little about who we are and how we do business! We're just a normal family trying to make a little extra cash on EBAY...we've got kids to put through college and bills to pay just like you, so we're trying to build this business to help us get by and prepare for our future! We started by literally "clearing out" our basement to make more room, selling odds and ends, and whatever happened to be taking up space.....then we moved on to buying wholesale merchandise for resale in very small quantities. We now buy liquidated merchandise in larger quantites, and hope to outgrow the basement soon! We encourage you to check our feedback and see for yourself. We currently only have one negative out of nearly 600 transactions, and that was from a buyer who has been suspended from ebay twice! (We're trying to get that removed!)
OUR (REALLY SIMPLE) BUSINESS PLAN!
We're not online marketing experts, but from our own experiences buying things online we've figured out what's important to people. It doesn't take a genius to figure out that customers want two things in their online transactions, and we focus our efforts on delivering on those two things...here they are!
1) FAST SHIPPING! You want your purchases fast....we ship fast. We've never shipped later than the next business day. Most items ship same day. It usually takes a couple trips to the UPS store every day, (one usually right before the 6 PM deadline!) but we've made a committment to you to ship fast, and that's how we honor it.
2) ACCURATE DESCRIPTIONS! It's disappointing to get something that you thought would be in better condition, or was something other than what you bought. We've had it happen to us, and it's frustrating! We make every effort to accurately describe everything we sell in our "Inspection Report" which is included on every listing. If there is a problem or defect with an item, we'll tell you about it and we'll tell you if we think it can be fixed. We make every effort to inspect everthing we get, and we're pretty good at it but we're human and occasionally we might miss something. If that happens, please let us know and we'll work with you to make it right.
Thanks for taking the time to check us out! We appreciate the business of all of our customers!
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