|
Message for new Ebayers: Feedback seems to be the biggest problem I have with new Ebayers so I just wanted to take a moment to review how to properly leave feedback in the Ebay community. The point of negative and neutral comments it to serve as warnings to other EBay members and to help show a pattern of misconduct. Unless the other person caused you a real problem or cost you money unnecessarily, your feedback comment should be positive and should reward the person for what they did right. Don use negative or neutral feedback frivolously. As a bidder, you should leave negative feedback only if you paid and never receive the item, if the seller misrepresented the item and did not offer a refund or if the seller defrauded you in some way. While neutral comments don affect the feedback rating, they carry the stigma of a complaint. For this reason, leave neutral feedback only when you have a legitimate complaint but can bring yourself to leave negative feedback.
Please note that I take great strides to make sure my buyers are happy. If you have a problem, do not hesitate to contact me. I typically respond to questions in the evening hours but rest assured, I will get back to you.
|