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BE SURE TO READ ALL OF OUR NEW POLICIES UPDATED AS OF
JULY 4th, 2009
CHANGES INCLUDE THE FOLLOWING:
-
10 Days to pay for your items now (Was 7, so you can
greater take advantage of free combined
shipping)
-
No questions asked return policy now includes a
restocking fee
As of 10/1/09:
These changes were created as a result of your feedback
and requests. The newly added restocking fee was created so we
can still afford to provide you with free shipping & handling on
most orders and only actual cost on others. Additionally, we
were experiencing a vast number of users using our no questions
asked return policy as a reason to actually just not pay for an
item.
Payment: Payment is due in full
no later than 10 days after the end of the auction. All
purchases must checkout through eBay's checkout system - NO
EXCEPTIONS. To access our checkout click the checkout link within
the listing description or in the end of auction email from
eBay. We accept paypal only (verified users and
only shipped to confirmed addresses, no exceptions) .
I do not accept credit cards directly. Combined orders must pay via 1 combined payment
within 10 days of the end of the oldest item - No
exceptions.
Sales Tax: All shipments within
the state of Florida are subject to 7% sales tax. If you have a
resale certificate we must receive a copy of this PROIR to your item
being shipped. This can be mailed with your payment or Faxed to us
at 954.239.9619. In accordance with The Florida Administrative Code
(Rule 12A-1.045), we must charge sales tax on delivery charges as we
do not allow customer pick-ups. Some of the items we sell are
non-taxable, if you are in FL and purchassed a non-taxable item
please email us after you checkout so we can go in and remove the
tax due.
Can I contact you directly?:
We are an internet company and can best serve our
customers via electronic communication. Please email your questions
or concerns, be sure to include your auction or order number and we
will respond as soon as we can. If using eBays ask a seller a
question form, please do not block your email from being revealed so
we can resopnd directly via email.
Can I pick my
item up from you or visit your store?: Currently we do
not have a retail location. We will not under any circumstances
reveal our physical location for security purposes. All mail sent to
us must be done via our PO box and all items must be shipped, no
pick-ups are permited under any circumstances.
**NOTE
REGARDING PAYPAL** (Paypal only for verified users and only
shipped to confirmed addresses, no exceptions). Orders
$250 and over paid for via paypal will be shipped Signature
Confirmation. Any concerns or issues regarding this confirmed
address policy should be directed to PayPal at 1-888-221-1161 or via
their website e-mail at http://www.paypal.com.
I do not accept credit cards directly. Paypal payments over $2000.00
may be rejected for liability reasons, I reserve the right to
decline any paypal payment of a fraudulent nature or that appears to
have excessive risks associated with
it.
Free Shipping: For items
advertised with free shipping, Free US shipping will be via the most
economical carrier available (UPS Ground, USPS 1st class mail or
Parcel Post). Faster shipping will be available at an
additional charge. For free shipping, all of your items must be paid
in-full within 10 days via 1 combined payment. Items
paid late will incur a reasonable shipping charge per item and
combined shipping wiill be forfeited. To assist in us being able to
provide free shipping, please pay for all of your auctions at one
time for combined shipping.
Calculated Shipping: For items
advertised with calculated shipping, You are paying only the actual
UPS rates with no additional costs or fees. Insurance will be
included. Faster shipping will be available at an additional
cost. Your items must be paid in-full within 10 days via
1 combined payment. Items paid late will incur a reasonable handling
charge per item.
Click here to view my other
auctions!
International
Orders: As of Monday December 4, 2006 we will NO
LONGER ACCEPT ANY INTERNATIONAL BIDDERS OR SHIPMENTS - NO
EXCEPTIONS! If you're thinking of asking anyway, here's the
answer - No, No exceptions at all whatsoever. This applies to any
bidder outside of the United States including Foreign APO's and
FPO's.
Insurance: All items are
insured against non-delivery and damage only. Be sure your
paypal verified address is compete, correct and up to date.
Please retain all packaging and contents on damaged items. If
your item is damaged, pelase contact us
ASAP.
Satisfaction
Guarantee: (Does not apply to
auctions sold as-is) If you paid for your item on time, You can
return any item for any reason by requesting an RMA within 3 days of
receipt. No questions asked, but if you would let me know the reason
for your return it would of course be appreciated.
Shipping,
Handling and insurance is non refundable and there will be a 10%
restocking fee, if your item included free shipping, the shipping
cost will be deducted from the refund. If an item is not as
described I will gladly accept your return at no cost and reimburse
your shipping as well and waive the restocking fee. I reserve the
right to waive my return policy on items not paid for, confirmed or
returned in a timely manner. No returns will be accepted without
prior authorization. Please send me an email within 3 days of
receipt and request return instructions and an RA#.
Where the
item is received deffective, non-functional or misgraded we will
replace with an identical item or refund at our choice. If a
replacement is offered and declined, then your return will be as per
the policy above and shipping will not be paid. Where an electronics
item is claimed deffective, any return will be subject to inspection
by us prior to refund, if no defect is found then the refund will be
as per the above policy, which is less shipping.
Certified
coins MUST be returned in their original untampered holders, no
exceptions. All other items must be in their original condition and
in the original package. Returns will not be accepted for items
damaged in shipment - This is what insurance is for. Please keep all
packaging if damage is observed and contact us immediately. For
items under warranty - you will need to refer to the manufacturer
for non-functional items after the 3-day period. Returns must be
sent promptly and received no later than 10 days after issuance of
RA#. Ruturns will not be accepted or authorized outside the above
policy - NO EXCEPTIONS.
Grading: Unless
otherwise stated, the coins I sell are graded by third party
independent professional grading services. For grading
concerns, please contact the grading company listed
directly.
Contact: I can be reached directly via email at ebay@collecticom.com, I will
answer all emails within 1 business day of receipt. As a
courtesy to customers, after the sale a phone number will be
provided should you need to contact me directly. The mailing
address provided for payment is my personal secure PO box only. For
security purposes I will not under any circumstances give out my
physical address.
Pictures:
WYSIWUG! Thats right, What you see is what you
get. For the most part I do not use stock photos of similar
items, each one is for the exact item up for bid (Only exception is
some modern commemoratives and some low price coins and consumer
electronics). I do NOT enhance, color correct or touch up my
pics in any. I do enlarge them to show you some detail, but
that's it.
Feedback:
It has truly been a pleasure doing business with you. If it has been a pleasure
doing business with me, please leave me feedback! Because I have so many
orders, I concentrate on fulfilling the orders in a timely and
accurate manner. We automatically give feedback as soon as cleared
payment is received. If youa re not planning on leaving
feedback, positive feedback or less than 5 Stars, please contact
us. We Will do whatever we can within reason to ensure that
you are left satisfied with the transaction. It will never be
necessary for you to leave us less than a 5 Star positive
feedback.
Non
Payment: Failure to confirm
your purchase and pay in a timely manner will result in an unpaid
item report to ebay for a refund of seller fees. Unpaid item reports
will be reversed at my discretion after paying a $20 processing fee
and reimbursement of all seller fees. Excessively late payments
received after cancellation of your order will have the above policy
applied.
Other: All items will be
shipped within 2-3 business days after receipt of your cleared
funds, I will make all attempts though to ship as soon as
possible. Non payment and or failure to timely confirm your
winning bid will result in a NPB strike on your account.
Please don't bid if you have no intention of paying.
Blocked bidders:
The
following users will be blocked from bidding on our
listings:
-
Users who Don't have a PayPal
account.
-
Have received 2 or more Unpaid
Item strikes within 1 Month.
-
Are registered in countries to
which I don't ship.
-
Have 4 Policy Violation reports
within 1 Month.
-
Have a feedback score of -1 or
lower.
-
Are currently winning or have
bought 5 of my items in the last 10 days & who have a feedback
score of 0 or lower .
-
Whom we have previously filed an
unpaid item strike against
-
Whom may have sent us
inappropriate emails in the past.
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