Welcome to Cozy-Little-Shop!
Many thanks to all fellow LeSportsac fans for your loyal support
all these years, and we look forward to seeing you again and again! We value
your business and to help serving
you better, please take a moment to read our service guidelines & commitments:
SHIPPING
YOUR ORDER
Shipping & Handling Charge (S&H)
- S&H includes actual postage or shipping plus
costs on packaging, processing and transportation.
- Domestic S&H is flat rate to entire U.S. including
Hawaii, Alaska, Guam, APO/FPO and other U.S. Territories.
- All items are securely packed and wrapped to ensure
maximum protection during shipment.
- Most classic LeSportsac bags and certain accessory items
are shipped via Priority Mail with Delivery
Confirmation.
- ALL higher-valued items (including but not limited to L.A.M.B.,
TOKIDOKI and other limited edition merchandise)
are shipped via Priority Mail with Signature
Confirmation.
- Even Signature Confirmation
costs
extra, it is to the buyers' ultimate
benefit that USPS won't simply leave your valuable and irreplaceable items at
your doors unattended, regardless whether packages are insured or not.
- Shipping insurance is optional and strongly recommended.
Additional fee will incur if service is chosen. We are not responsible for lost, stolen or damaged packages if
insurance is declined by the buyer. Certain items, at our own
discretion, may require mandatory insurance coverage.
- Although we are more than willing to work with our
valuable customers, S&H is not negotiable. It is also unfair to compare our
services to others who charge the same or similar fees but provide less
services.
Combined Shipping Discount & Combined
Payment
- We offer combine shipping discount to buyers who win multiple
auctions from us, provided that ALL items are paid in full in
one lump-sum
payment (NOT separate payments), and all merchandise are shipped in a
single package.
- Combine shipping discount feature does NOT work with
immediate payment required auctions. Please contact us BEFORE bidding if you
wish to combine shipping on those items.
- If separate payments are submitted for multiple winning items,
we are required by PayPal to ship each item individually and separately.
- COMBINED SHIPPING DISCOUNT:
Pay only $3.98 S&H on each additional
applicable item.
- Combined S&H for international shipping will be
determined based on total weight, destination, package size and shipping
method.
Processing/Handling & Delivery/Transit
Time
- All fully paid orders are processed and shipped within Two
(2) business days (excluding weekends and holidays) unless special requests and
arrangements are made PRIOR to bidding.
- Delivery/Transit times are not guaranteed and will vary
based on location and even weather condition. If you need guaranteed
delivery, please contact us PRIOR to bidding for special arrangements.
- FedEx, UPS and USPS Express Mail deliveries are
available upon request, please contact us for rates.
Two-Day & Overnight Deliveries
- Two-Day & Overnight Delivery services may be available upon
request and are subject to additional charges. These services,
however, may not be available to some
zip codes. Kindly please contact us PRIOR to
bidding for details.
International Deliveries
- All international packages are shipped either via USPS
Express Mail International (EMS) or Priority Mail International with
tracking service.
- Actual delivery transit time to the recipient may vary
depending upon destination country and customs clearing.
- Duties and taxes will be the sole responsibility of the
recipient.
PAYMENT &
CONFIRMED PAYPAL ADDRESS
- ALL our auctions are PayPal
only auctions, which means PayPal account is required to bid and pay for
these auctions.
- If you paid by PayPal, we are
required by PayPal to ship to your CONFIRMED PayPal address.
- Please contact PayPal or us PRIOR to
bidding if you are uncertain about the status of your shipping address.
- PLEASE DO NOT bid and then
subsequently request us to ship to an alternate address, such requests will
NOT be honored.
- In any circumstances if shipping to
an alternate address (such as work, school or gift) is needed, please
contact us BEFORE bidding for arrangements.
CONTACT US
- Feel free to contact us should you have any questions
and concerns via eBay's "Ask seller a question" feature.
- We can only help you if you are willing to communicate
and respond, this is essential to a smooth transaction.
Thank you & Happy
Shopping,
©2008
cozy-little-shop
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