About Us

Collision Parts Express (cpeAutoparts.com) is proud of providing quality parts with professional service since 1985. We offer an extensive line of products for over 40 different makes and 750 domestic and foreign models. We have been in the auto body part industry for over 20 years now and, as a leader in this field, we assure that you will be satisfied with your purchase and our service. You may also visit us at www.cpeAutoParts.com for more information.

www.cpeAutoParts.com

Terms of Service

Due to our multiple sales channels, locations and network of distributors, the inventory we have in stock is constantly changing. Please Note, in the event that the item your ordered is no longer available, we will promptly get in touch with you, issue a full refund to your Paypal account and retire the item from our listings within 1 to 3 business days.

We strive to earn positive feedback from our customers. If for some reason you can not leave us a positive rating, please contact us so we can provide a prompt solution. We believe good communication is the key for a good transaction.

1- Payments:
We accept credit cards and online payments via Paypal only.

2- Shipping:
We ship via Fedex to the Continental US only. We do not ship to P.O. boxes or APOs. Items ship out within 3 business days.

3- Returns:
We accept returns within 2 weeks after the buyer receives the merchandise. The returned merchandise should look like new and with the original packaging. Only the merchandise amount will be refunded, buyer should pay for shipping charges. For any return or warranty claim, please provide the invoice to prove your purchase.

4- Exchanges:
All exchanges must be notified and authorized by the sales representative within 2 weeks of delivery.
Damaged or defective merchandise will only be replaced if it was not due to alteration, improper use or installation.

5- Feedback:
Our goal is to meet our customer’s expectations by 100% with our products and services. Your positive feedback is greatly appreciated.
We also believe that communication is key to a successful transaction and a satisfied customer. Please feel free to e-mail us at ebay@cpeAutoParts.com or call our office at (214) 905-0960 if some discrepancies arise or if you have any questions regarding the Positive Feedback. No problem or issue is too small for it to be taken care of. We will exceed your expectations.

6- Contact Information:
For any questions, go to About us or email us at eBay@cpeAutoParts.com.Visit our other eBay store for additional car body parts, cpeAutoParts