Welcome to craftsZONEusa
We're proud of the online shopping experience we are trying to create. We have worked hard to build this place OUR eBay STORE - offering creatively designed high-quality merchandise at affordable prices. By combining the treasures of nature along with rare crafts collected around the globe, craftsZONEusa offers an exciting selection of Himalayan crystal salt product for home and office. Shopping with us is a true exploration of the different.

We are committed to making the craftsZONEusa shopping experience enjoyable in every way. You will never feel left alone at our STORE. Our engaging and intuitive interface informs shoppers about the quality and significance of our selection, and tells the experience of others see our feedback. Our customers know why the items they are buying are special.

Below are the Shipping, Handling, and Insurance details. Customer agrees to pay shipping and handling charges as quoted in each listing.

Quick Shipping. We ship all items within 2 business days of confirmed payment. We always send a confirmation e-mail upon receipt of payment. If you do not receive this e-mail please check your e-mail provider's spam settings

Delivery Time. The post office states the following approximate delivery times: 1st Class: 2-9 days for Continental USA
1st Class: 3-4 weeks for Canada, Hawaii, Puerto Rico, Alaska and U.S Virgin Islands
Please keep this in mind when planning your purchases.

Basic Shipping. Packages are sent with FedEx in Continental USA, NO P.O. Box, Military Mail Box, APO's or FPO's. We can ship only to physical addresses.
For Canada, Hawaii, Puerto Rico, Alaska and U.S Virgin Islands, packages are sent via USPS.

Origin. All merchandise is shipped from our warehouse located in Houston, Texas 77036, USA.

Insurance. Insurance is available and highly recommended at time of payment. We self insure so there are no forms to fill out or insurance agents calling your house.
Please note item will be shipped after getting the insurance other wise no claim about damage product will be fulfilled.

Discounts. Shipping is full price for the highest price item and 35% discounted for each additional item when paid for together and shipping is combined. This discount is applicable only for Continental USA buyers.

Pick Up. Merchandises are available for pick up at our warehouse. The customer has to pay sales tax (8.25%) extra for physical pick up.

Order Status. If you would like to find out the status of your order you may call Customer Service at (832) 752-4212 to obtain order status.

Satisfaction guaranteed!!! Or we will refund your purchase price! If something is wrong with an order, we certainly do want to help you. Please read the following for more information on how to proceed.

15 Day Return Policy:
If for any reason this product is not received in satisfactory condition, we will replace the product free of charge or will issue a merchandise credit for the cost of the item (not including shipping and handling charges)

All items returned to us as a change of mind/unwanted item must be shipped back to us at the customer's expense. A Return Authorization Number (RAN) must be issued by our returns department before any returns will be accepted. A restocking fee will be assessed for these returns at a rate of 25% of the purchase price. Refunds are credited after subtracting the restocking fee.

Damaged Items:
Any item received damaged during shipping will be replaced free of charge. We will file a claim for the damaged item and the carrier will schedule an appointment to inspect the item and retrieve it. Credits will be issued within 1 week of the original claim. Please inspect your package immediately prior to accepting delivery.

We must be notified of a customer intent to return an item, for any reason, within 14 days of the purchase or the transaction will be considered a final sale and non-returnable.

To send a product back for exchange/refund, you will take RAN (Return Authorization Number). Please contact us for RAN.

Packing and Sending Your Return
You can pack and send your return to us in just a few simple steps.

1. E-mail us or Contact Customer Service at (832) 752-4212 to obtain a RAN number and shipping label.

2. Pack the items in the original boxes together with the original packing slip (receipt).

3. Write the RAN no. that was given to you outside the shipping box for identification. Items without RAN will not be issued any replacements.

4. Mail the package back to our corporate address. The buyer is responsible for the any return shipping cost incidental to the exchange.

5. Please note that return mailing labels obtained from us are valid for domestic returns only. In addition, if you use a mailing label provided by our Customer Service and your return is not the result of our error, the shipping cost of that returned item will be deducted from your refund.

6. Your return will be processed as soon as we get the item back and inspected. You may call our Customer Service at (832) 752-4212 for additional information.

1- Weight, Size and Dimensions of all shaped lamps are standardized. We have minimized the claim of inequality.

2- Every thing in stock.

3- Easy returns & exchange.

4- Apporchable:

All times are entral Time - USA/strong>. Check out my Store for more great items and our other auctions to save on shipping. If you want to add us to your favorite sellers list, click here.

Due to the number of sales that we have on eBay, we have adopted a feedback policy that seems to work for both us and our customers. We go through our feedback file and submit feedback for those who have filed feedback on us. This policy ensures that everyone gets proper recognition and makes the process a bit smoother for both parties. This has become the easiest way for us to verify that a package has been delivered and accepted by the buyer.

We leave positive feedback when items are paid for and customer has left feedback for us. If you are satisfied with our transaction, please leave a positive feedback and we will be sure to reciprocate when we do our updates. All unresolved bids will be reported to eBay and negative feed back will be made.

Frequently Asked Questions:

FAQ's - General:
Q1: What are Negative Ions?
Q2: What Negative Ions can do for you?
Q3: What are the Causes and effects of negative ion exposure and depletion?
Q4: Is there any scientific evidence to prove salt lamp / tealights effectiveness?
Q5: How does house pets behave with salt lamps / tealights ? / Is it hazardous?
Q6: What is the origin of our salt lamp / tealights?
Q7: What are the Therapeutic Uses of Crystal Salt?

Q1: What are Negative Ions?
They're oxygen atoms with an extra electron. And they can help you feel better. Technically speaking: "Ions are charged particles in the air that are formed in nature when enough energy acts upon a molecule such as carbon dioxide, oxygen, water, or nitrogen to eject an electron from the molecule leaving a positively charged Ion. The displaced electron attaches itself to a nearby molecule, which then becomes a negatively charged Ion. It is the negative ion of oxygen that affects us the most."
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Q2: What Negative Ions can do for you?
The negative ions cause microscopic particles (particulates) floating in a room, that cause some people to have allergic reactions, to clump together and fall to the floor (or other surfaces) where they can be vacuumed up. This is due to an electrostatic charge between the negative ions and other air molecules and particles in the air. Negative ions are effective for allergies, asthma, catarrh, hay fever, sinusitus, eczema, burns, emphysema., and people tend to feel more alert, stable and energized in the presence of negative ions.
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Q3: What are the Causes and effects of negative ion exposure and depletion?
EFFECTS OF NEGATIVE ION EXPOSURE
A high negative ion exposure appeared associated with feeling better about self, less sensitive, and more responsive or innervated (energized).The introduction of negative ion generation increased the subjective rating of alertness, atmospheric freshness, and environmental and personal warmth.
CAUSES OF NEGATIVE ION DEPLETION
The picture tubes (CRTs) in computer monitors and TVs deplete the air of negative ions. So does the airflow through furnace ducts and air conditioning systems. Research has also shown that polluted areas both indoors and outdoors have very low levels of negative ions, and very high levels of positive ions. It would seem that all or most of the available negative ions had been used up in their fight with contaminants. Dry hot winds (like the famed Santa Ana, or Witches' Winds) also deplete negative ions from the air.
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Q4: Is there any scientific evidence to prove salt lamp / tealights effectiveness?
A series of scientific studies show that salt crystal lamps / tealights can increase the negative ion count by up to 300%. Generally, a negative ion is an electronically charged molecule made up of oxygen. In fresh country air we find up to 4000 negative ions per cubic centimeter, however the number of negative ions in major capital cities at rush hour does not even reach 100. The impact of negative ion is powerful. Originally, it was found to speed recovery in burn or asthma patients, but was later discovered to affect serotonin levels in the bloodstream, stabilize alpha rhythms and to positively impact our reactions to sensory stimuli.
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Q5: How does house pets behave with salt lamps / tealights? / Is it hazardous?
Sometimes household pets (mostly dogs) instinctively lick the lamps / tealights to replenish minerals in their bodies. Salt lamps / tealights is not intended for consumption, however it is made out 100% natural salt and is not hazardous to health.
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Q6: What is the orion of our salt lamp / tealights?
Our lamps / tealights come from the salt mines in and around Khewara, Himalayan range, Pakistan.
he historic Salt Mine in Khawarah Pakistan, is the only site in the world where mining has continued since the Middle Ages. Lying on many levels, its original excavations (longitudinal's, traverses, chambers, lakes, as well as lesser and major shafts) stretch for the total of 300 kilometers: reaching the depth of 327 meters they illustrate all the stages of the development of the mining technology over time."
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Q7: What are the Therapeutic Uses of Crystal Salt?
Long term scientific research into the effects of salt mine microclimate on human health resulted in establishment of underground sanatoria, mostly in Eastern Europe. They have long been recognized and used in treatments of allergies, respiratory and blood system diseases as well as rheumatism.
Now you can also have a mini alt mineor create this "microclimate" in your home, a place where you need it most.
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