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Creative Auto Designs Inc
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Maintained by:
creative_auto_designs ( 2089 )     
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We specialize in high-quality aftermarket ground effects and aerodynamics for imports, domestics, and european cars, trucks, and SUVs. Our inventory includes over 6,000 fiberglass, poly-urethane, and carbon fiber bumpers and body kits; spoilers, wings, hoods, fenders, hood scoops, lips, etc.
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Together with Extreme Dimensions Inc
UPDATED DAMAGE POLICY - PLEASE READ
Please read the following shipping damage policies very thoroughly. Failure to adhere to the shipping policies will result in CAD being unable to file the damage claim on the customer's behalf. The customer will then be responsible for filing the claim on their own (can take 4-8 weeks depending on the carrier). All orders are inspected before boxing/shipping so any noticeable damage at the time of delivery will be the result of shipping. Please note that all packages damaged in transit will be replaced with a replacement part. Any cancellation requests due to shipping damages will be assessed as a regular return and subject to any applicable cancellation fees.
When the package arrives, please make sure to thoroughly inspect the box and its contents for any major damage to the parts BEFORE signing. If you do find damage***, please physically write “Damaged” on the delivery bill and NOTE THE SPECIFIC PART(S) THAT HAVE BEEN DAMAGED. Additionally, have the driver sign it as well. You will then accept the shipment as is, and notify us within 24 hours in order for us to file a claim on your behalf. We may ask for pictures to verify damage has occurred. In the instance major damage has occurred, we will file a damage claim and ship you new parts as soon as they are available. If minor damage has occurred, we will ship replacements once the damage claim is won. If there is any shipping damage (cracks, chips, etc..), you MUST NOTE IT WITH THE DRIVER AT THE TIME OF DELIVERY. Without this key description, we will not be able to file the damage claim on your behalf and expedite new parts into your hands. You will then be responsible for filing the claim on your own (which can take up to 90 days). Failure to comply with any part of these policies may result in the denial of your claim. All orders are inspected before boxing/shipping so any noticeable damage will be the result of shipping. Please review the Terms and Conditions again to help you with your purchase. If for some reason you are unhappy, make sure to address the problem with us (it can only help us do better in the future). Please don't hesitate to contact us if you need anything at all.
*** “Major damage” consists of major cracks or breaks in the parts. “Minor damage” would be small hairline cracks in the gel coat, small chips in the gel coat/finish, “box rash”, and other minor scratches to the surface. In the case of “minor damage”, which would normally be fixed during the prep process, if customer chooses to pursue a damage claim, customer will have to wait for a favorable outcome of the claim as determined by the shipping insurance company before we ship replacements. Minor damage claims may take 2-6 weeks to be evaluated by the insurance company.

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