Thank you for visiting our eBay store. These eBay auctions and our online
website store, CTSUSA.com, are maintained by CTS USA Inc. We have been selling
sewing thread, embroidery thread, sewing machine needles, embroidery needles,
elastic, hangers, zippers, scissors, shears, poly bags, garment bags, elastics,
cleaning supplies, sewing & crafts supplies to general public at wholesale
prices for over 25 years. All of our high quality products are offered at our
best wholesale prices. Bid with confidence, our feedback rating speaks for
itself. We will leave positive feedback for all that leave positive feedback for
us.
CTS is a distributor, wholesaler, and online retail store. If you have any
further questions or comments, feel free to send us an email at
ebay@ctsusa.com. We value any suggestions
whether it's bad or good about our website, and we will continue to improve and
update our website to fit our customers' needs. For more sewing products that
are not listed, please visit our website at
www.CTSUSA.com
Listings
To protect bidder privacy, when the price or highest bid on an item reaches or exceeds a certain level, User IDs will be displayed as anonymous names. For auction items, a bold price means at least one bid has been received.
Note: Anonymous names may appear more than once and may represent different bidders.
To see all feedback for this member, go to the Member Profile page.
WHY SHOP WITH US?
Our main goal is to get you quality &
unique products with fast & friendly service at half the
price. We aim to please. We're an actual company, not
someone selling from their home and cooking while answering
your tech support questions. We're Power Sellers with
feedback reputation of nearly 100%.
14-Day Satisfaction Guarantee
We take great pride in our reputation for quality and value.
Your satisfaction is guaranteed! All of our brand new items
come with a 14-Day Satisfaction Guaranteed Period starting on day the item was shipped.
For any reason, you are not happy with your purchase, please
return it to us for a refund. Customers must email or call us
for an RMA request and return the item(s) at his/her own cost.
Shipping and handling charges are not refundable. There is a 15%
restocking fee if your item is returned to us incomplete or
used. No exceptions. All sales are considered final after
the 14 day warranty period.
* NO RETURNS ON NEEDLES, CUT
ITEMS, SCISSORS, SHEARS & PARTS.
Shipping Insurance
Insurance is optional for and varies according to
item price. When checking out, you will be given an
option to add shipping insurance. Please Note: Insurance is optional, but it insures your
product against lost or damage from shipping. If you choose not
to purchase insurance, we will NOT be responsible for loss or
damage due to shipping.
Combined Shipping Discounts If our auction lists more than 1 item available
for purchase, shipping/handling for each addition
item ordered is discounted by amount indicated
above. If you're ordering multiple items from us
and/or they're not the same item, you can cross
order using the values already given. Just take the
regular S&H price of the more expensive item and add
it to the discounted shipping amount of the
additional item and you'll have the overall S&H.
Please note: combine shipping discount is only
available for items purchased within 72 hour period
and combined in one single transaction payment or
before it has been shipped.
Our Business Hours & Processing Time
Our normal business hours are from Monday through
Friday, 10:00am - 4:00pm Pacific Time. We are closed
on the weekend, and most major holidays. Orders
placed and/or paid for by our shipping cutoff on
Friday will be processed and shipped the following
Monday. Please plan ahead. If you have any questions
please email us.
Transit Time
Please
Click Here for our
estimated transit time map. This is to give you an
idea of transit time for shipping. It does NOT take
into account processing time, which can vary from
product to product. For faster shipping at
additional charge, please contact us before bidding,
or if enabled, use our eBay shipping calculator.
Remember to PLAN AHEAD! We will try our best to
accommodate any urgent situation, however, a lack of
planning on your part does not constitute an
emergency on our part. Please plan ahead!
No Personal Checks
Because of the time it
takes to clear and the possibilities of receiving bounced checks,
we're no longer accepting Personal Checks.
Payment Timeline & Unpaid Item Disputes
Payment must be received within 72 hours after a
successful By-It-Now is made or when auction has
ended. If your non-payment goes beyond 7 days, our
system is set to automatically file unpaid item
disputes in order to open channels of communication
between the seller and the buyer. Please don't be
offended, as this is to facilitate communication and
bring closure to an already outstanding transaction.
Please try not to let it get to this point, and keep
us informed of any unexpected situations that
arises. We will work with you.
Automatic Listings and Prices Errors CTSUSA uses automatic listing services provided by eBay. Error in item price or shipping cost may occur, due to
changes made by eBay, or human error. We reserve the right to
adjust specifications, item price and shipping cost without notice.
Should errors in listing occur, we will keep you informed of any
error and will do our best to bring a quick resolution without
having to cancel the transaction. If a resolution cannot be made, we
reserve the right to request a mutual cancellation of the
transaction.
Product Images and Product
Evolution
Please understand that technology changes quite
often. Therefore, the images you see within our
auctions are for representation purposes only.
Actual product may vary slightly due to evolution of
the product, or changes made by the manufacturer.
For some products, we do not take our own pictures
and rely on what the manufacturers provide to us as
representation of the product. If a product varies
greatly from what we've represented, we will work
with you in a timely manner to resolve the issue(s).
So, please work with us.
Got Questions?
We're here to help in anyway we can. If you have any questions
whatsoever, please feel free to email us by using the "Contact
Seller" link on eBay. Please understand, we are normally closed
on the weekend. Emails sent at the end of day on Friday or
during the weekend will be answered when we return on Monday.
Due to the amount of questions and requests we get, please
understand that it may take anywhere from 24 to 48 hours to
respond to your questions. We will answer your emails in the
order we receive them.
Bid only if you agree to our terms and conditions
By bidding on this auction, you agree to the terms and
conditions set forth within this auction. Please do not bid if
you do not agree to our terms and conditions. If you have any
questions, please contact us first before bidding.
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