You can also browse through more of our extensive selection of superior quality marine hardware and apparel on our new secure e-commerce Ship's Store website at store.crowleys.com or, come on over and talk with our experienced staff in person at our store located at 3434 E 95th Street, Chicago near the mouth of the Calumet River. However you decide to shop we are committed to bringing the “Best of the Best” to you when you need it where you need it. |
CROWLEY’S SATISFACTION GUARANTEE
If you are ever dissatisfied with your purchase, simply return it.
We’ll replace the item, or issue company credit.
|
RETURNS AND EXCHANGES
If You Have Your Original Receipt:
- Please enclose a copy of the invoice and complete the return receipt with reason for return, ship the invoice, and the return receipt the item(s), and all packaging and all accessories.
1-15 Days after Purchase:
- If you paid via Credit Card then you'll receive credit to the same credit card.
- If you paid via checks or wire transfers then you'll receive a check refund.
Over 15 Days after Purchase:
- If you paid via check, credit card , wire transfers, or gift card then you'll receive company credit
If You Do Not Have Your Origin al Receipt:
- Please call toll free at 866-539-6271 or 773 221-9990 for instructions on how to return items. After we have verified the sale, we will issue a Company Credit.
How Do I Return Or Exchange An Item?
- Fill out the return receipt enclosed with the shipment. Please include the reason for the return.
- Make sure your name and address are correct on the invoice. Include your phone number or e-mail address in case we need to contact you.
- Enclose the invoice (or a copy) with your return, and send it to:
Crowley's Yacht Yard Lakeside LLC
3434 East 95th Street
Chicago, Il 60617
- Please ship your parcel via a traceable shipping method.
- Returns received after 45 days will be assessed a 20% restocking fee.
- Crowley's Yacht Yard Lakeside, LLC will not pay for return shipping charges unless the return is due to our error in your order.
- All special orders and dropships will be assessed a 20% restocking fee.
- Return shipping charges will not be credited.
- Returns for hazardous items require special handling. Please call our customer service department at 1 773-221-9990 for instructions on how to make a return.
Please Send Returns To:
Crowley’s Yacht Yard Lakeside
3434 East 95th Street
Chicago, Il 60617
|
When visiting Chicago please come to visit our
state-of-the-art Yard, Storage and Service Facility.
Crowley's Yacht Yard Lakeside, LLC
3434 E 95th Street, Chicago, IL 60617
773-221-9990
info@crowleys.com
Or
For Events and complete Crowley's Yacht Yard information on-line:
Crowley's Yacht Yard Lakeside LLC
Or
Visit our new e-comerce website at store.crowleys.com
|
)
