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DCH Paramus Honda
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About DCH
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from one dealership (DCH Paramus Honda) in 1977 to over 32 in 2008. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven.
CUSTOMER SATISFACTION:
Our dealerships have received numerous manufacturers’ awards for customer satisfaction in sales and service. As a matter of fact, DCH Auto Group has more J.D. Power and Associates Dealers of Excellence Awards for providing "An Outstanding Sales Experience" than any other dealership group in the country. (You can check this out by going to the JD Power and Associates website and looking under Certified Dealers); I've included their link at the bottom of the page.
Additionally, DCH has very good working relationship with Consumer Affair agencies.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Finally there is a website, I would like to inform you about, it is for consumer's by consumer's. This website works very similar to eBay's feedback system and gives consumer's the opportunity to rate their experiences at the auto dealer they have had the experience to visit for their most recent auto purchase and for service; the website is called Dealer Rater.com. I've also included the link to their site at the bottom of the page.
You can visit this site and view our ratings in comparison to our competition all over the country.
This should give you some comfort as a consumer in making a purchase with us at DCH Paramus Honda.
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